Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Talent Acquisition Specialist-Operations

Company: MTM

Location: Other US Location

Posted Dec 31, 2024

MTM Transit is hiring for a Talent Acquisition Specialist position. The role involves executing the full life cycle recruitment process, building relationships, and increasing outreach efforts within the local community. The ideal candidate should have experience in a recruiting role, be customer-focused, and have strong communication skills. The position offers benefits such as health and life insurance plans, dental and vision plans, 401k with a company match, flexible scheduling, and paid time off.

Software Engineering Manager

Company: Accurate Background

Location: Other US Location

Posted Dec 31, 2024

The Software Engineering Manager position at Accurate Background offers an opportunity to lead a software development team and contribute to the company's growth. The role involves collaborating on software development best practices, driving software development processes, and participating in solution design reviews. The individual will work with product owners to shape product roadmaps and build a world-class service-oriented architecture for the company's platforms.

Senior Manager, Software Engineering

Company: Salesforce

Location: Other US Location

Posted Dec 31, 2024

Salesforce is seeking a Senior Manager of Engineering to lead a team in developing innovative solutions for their Marketing Intelligence product. The role involves building scalable features, driving automation initiatives, and advancing the adoption of intelligent automation. The ideal candidate should have 5 years of engineering leadership experience, strong technical expertise in distributed systems, data architecture, and AI-driven solutions, and a proven track record of delivering complex products.

Business Development Representative (Spanish speaker)

Company: Odaseva

Location: Other US Location

Posted Dec 31, 2024

Odaseva is a Salesforce enterprise data security platform that helps protect and secure critical Salesforce data against evolving threats, maintain operational integrity, and comply with data regulations. They offer an integrated suite of security products with Zero Trust architecture and real-time processing, providing businesses with tools for recovery readiness, precise data restoration, and data integrity and availability. The BDR team at Odaseva is looking for a candidate to generate sales pipeline by delivering qualified discovery meetings for the Account Executive team.

Manager, Software Engineering

Company: Accurate Background

Location: Other US Location

Posted Dec 31, 2024

The text describes a job posting for a Software Engineering Manager at Accurate Background. The role involves leading a software development team, championing best practices, making critical technology decisions, and collaborating with stakeholders. The company offers a dynamic, globally distributed environment with rapid growth and a commitment to cutting-edge technology. The Accurate Way, the company's core values, include taking ownership, being open, staying curious, and working as one. The company provides employment background screening and workforce monitoring services.

Senior Account Executive (5+ years, B2B SaaS, Enterprise sales)

Company: Docsumo

Location: Other US Location

Posted Jan 02, 2025

Docsumo, a Document AI software, is seeking a Senior Account Executive with 5+ years of sales experience. The role involves managing the entire sales cycle, preparing and delivering presentations, performing outbound sales activities, and maintaining strong customer relationships. The ideal candidate should have a Bachelor's Degree, excellent communication skills, and prior experience working with C and D level executives. The position requires working in the EST zone, 8 am to 5 pm.

Solutions Architect - Paris

Company: Pigment

Location: Other US Location

Posted Dec 31, 2024

Pigment is a fast-growing SaaS company that provides an efficient Enterprise Performance Management (EPM) platform, helping companies achieve their financial goals. With over 450 employees and $393M in investment, they serve major clients like Unilever, Deliveroo, and Brex. The company offers a competitive package, healthcare benefits, and remote-friendly policies. They value diversity, innovation, and equal opportunity.

Implementation Specialist

Company: Diligent

Location: Other US Location

Posted Dec 31, 2024

Diligent is a global leader in modern governance, providing SaaS solutions for risk compliance, audit, and ESG. They empower over 1 million users and 700,000 board members and leaders with a holistic view of their organizations' GRC practices. The company is passionate about making the world a more sustainable, equitable, and better place. They offer a flexible work environment, comprehensive benefits, and a diverse team. Diligent is a drug-free workplace and an equal opportunity employer.

Sales Executive - Decorative

Company: Jotun

Location: Other US Location

Posted Dec 31, 2024

The role of a Sales Executive at Jotun Bangladesh Limited involves promoting and selling decorative products to customers in the Keranijong area of Dhaka. The position requires a bachelor's degree, 3-5 years of trade sales experience, fluency in English, and knowledge of Office 365. The company offers competitive compensation, continuous learning opportunities, career development, and a supportive culture. The position is full-time and regular.

Mid Level Fullstack Software Engineer - Java

Company: Accurate Background

Location: Other US Location

Posted Dec 31, 2024

The text describes a job opportunity at Accurate Background, a company that provides employment background screening and workforce monitoring services. The Software Engineer role involves developing and maintaining service-oriented architecture platforms, writing reusable code, and interacting with internal stakeholders and external customers. The company values diversity, accountability, openness, curiosity, and teamwork. The work environment is dynamic and fast-paced.

PCM Specialist

Company: Mondelēz International

Location: Other US Location

Posted Dec 31, 2024

The job description outlines a Project Manager role at Mondelēz International, focusing on project execution, risk management, stakeholder management, and team leadership. The role involves leading cross-functional teams, defining project scope, and ensuring timely delivery. The individual should have proven experience in project management methodologies and strong business acumen.

Enterprise Account Executive - Paris

Company: Pigment

Location: Other US Location

Posted Dec 31, 2024

Pigment is a fast-growing SaaS company that provides an Enterprise Performance Management (EPM) platform to help companies achieve their financial goals. With over 450 employees and $393M in investment, Pigment serves major clients like Unilever, Deliveroo, Gong, and Brex. The role of an Account Executive involves leading the sales cycle, creating business plans, building relationships with executives, and providing after-sales support.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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