Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

L2 Support Engineer

Company: Endava

Location: Other US Location

Posted Dec 30, 2024

Endava is a global technology company with over 20 years of experience in harnessing technology for meaningful change. They offer applications management, L2 Support Engineer roles, and have a strong focus on customer experience, SQL, BI tools, and project management. They provide global benefits including a competitive salary package, career development opportunities, learning opportunities, work-life balance, and health programs.

Manager, Account Management

Company: Mastercard

Location: Other US Location

Posted Dec 30, 2024

The text provided is about Mastercard's purpose, its role in powering economies and empowering people, and the responsibilities of a Manager Account Management position. It also includes corporate security responsibility.

Sales Specialist

Company: Dow Jones

Location: Other US Location

Posted Dec 30, 2024

The job description is for a Business Development Professional to partner with the Risk and Compliance Sales Product and Marketing teams globally and the wider Dow Jones Sales team. The role requires extensive overseas travel, experience selling information and compliance tools, and the ability to upsell to existing customers. The position offers comprehensive healthcare plans, paid time off, retirement plans, and other benefits. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities.

Product Software Engineer

Company: Wolters Kluwer

Location: Other US Location

Posted Dec 30, 2024

The role of a Product Software Engineer involves building and enhancing software programs, focusing on innovation and user satisfaction. Responsibilities include designing code, testing, debugging, and collaborating with the team to improve product performance and usability. The engineer must have strong software engineering skills, including the ability to design, develop, and maintain software systems. They should also have skills in software development, programming, problem-solving, analysis, testing, and agile methodologies. The role requires effective use of a source code repository and relational database, as well as the ability to design and manage APIs. The engineer should have strong design, analytical, and collaborative skills.

Lead Financial Analyst

Company: Highmark Health

Location: Other US Location

Posted Dec 30, 2024

The job description for the position of Highmark Health Company's Financial Analyst requires strong written and oral communication skills, experience with various computer applications, and a Bachelor's Degree or relevant experience. The role involves performing financial and business-related research and analysis, developing and maintaining spreadsheets and databases, and conducting presentations to management. The company prefers candidates with 7-10 years of related progress experience in Accounting and Finance. The job is office-based with occasional travel requirements.

Account Manager- Engineered (Gas Extinguishing) Systems, İstanbul

Company: Johnson Controls

Location: Other US Location

Posted Dec 30, 2024

The text describes the role of an Account Manager for Engineered Gas Extinguishing Systems, which involves building strong relationships with customers, developing new business, and liaising with internal teams. The ideal candidate should have proven work experience, excellent communication skills, and be fluent in English.

Market Development Manager (ASEAN), Smartrac

Company: Avery Dennison

Location: Other US Location

Posted Dec 30, 2024

Avery Dennison Corporation is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions. They aim to optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity, and transparency, and better connect brands and consumers. The company serves various industries worldwide and employs approximately 34,000 people in more than 50 countries. Avery Dennison is certified as a Great Place to Work in several countries and recognized as one of the Best Companies to Work For in Greater China and Vietnam. The company's subsidiary, Avery Dennison Smartrac, focuses on enabling a world of connectivity through unique digital identities for every item, with capabilities in traceability, transparency, provenance, authenticity, raw material tracing, real-time inventory, and personalization. The Market Development Manager ASEAN will drive top-line growth and develop new business opportunities using Avery Dennison Smartrac RFID solutions and products for multiple focus industries, including Retail, Healthcare, Logistics, or Ecommerce.

Senior Project Engineer

Company: Johnson Controls

Location: Other US Location

Posted Dec 30, 2024

The text describes the Johnson Controls company as a global leader in smart, healthy, and sustainable buildings. They offer a winning team, meaningful work, and support for employees' wellbeing. The company provides an empowering culture where ideas are heard and valued. The text also outlines the role of a project leader, including defining scope, budget, and schedule, planning implementation, coordinating with customers, and ensuring compliance with codes and standards.

Manager, Product Management-Technical

Company: Mastercard

Location: Other US Location

Posted Dec 30, 2024

Mastercard's Send service is a key part of their vision for a World Beyond Cash, offering secure, fast, and simple fund transfers for various use cases. The Manager Product Management role involves leading initiatives, managing operational processes, and partnering with cross-functional teams to ensure competitive and innovative solutions. The ideal candidate has extensive product management and development experience in the global payment industry, with a focus on money transfer and remittances.

PTP Sr Analyst : APAC

Company: Johnson Controls

Location: Other US Location

Posted Dec 30, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. They have been making buildings smarter since 1885 and offer the world's largest portfolio of building products, technologies, software, and services. Their goal is to transform environments where people live, work, learn, and play, making buildings smarter, safer, more comfortable, more efficient, and ultimately more sustainable.

Enterprise Account Manager

Company: Trend Micro

Location: Other US Location

Posted Dec 30, 2024

Trend Micro is a global cybersecurity leader offering advanced threat defense techniques and central visibility for better detection and response. They are looking for top talent and have a diverse and multicultural workforce. The Enterprise Account Manager role involves developing and executing customer strategies, creating new opportunities, and working with partners to enable strategic development.

Senior Project Engineer (Date Centre project)

Company: Johnson Controls

Location: Other US Location

Posted Dec 30, 2024

The text describes the Johnson Controls company as a global leader in smart, healthy, and sustainable buildings. They offer a winning team, meaningful work, and support for employees' wellbeing. The company provides an empowering culture where ideas are heard and valued. The text also outlines the role of a project leader, including defining scope, budget, and schedule, planning implementation, coordinating with customers, and ensuring compliance with codes and standards.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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