Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Senior Solution Architect BY/JDA WMS - German Speaking

Company: Blue Yonder

Location: Other US Location

Posted Dec 28, 2024

The text describes a Senior Solution Architect WMS with experience in German-speaking countries, leading WMS implementation projects, and working with various project delivery methodologies. The individual has expertise in Supply Chain organization, warehouse automation systems, and SaaS/Cloud environment. They possess strong analytical and problem-solving skills, self-organization, and independence. The text also mentions the company's values, diversity, inclusion, and equity.

Sr Analyst- CSV

Company: Cardinal Health

Location: Other US Location

Posted Dec 28, 2024

Cardinal Health International India (CHII) is a part of the Cardinal Health Global Business Services team, leveraging technology to offer scalable and healthcare solutions. CHII aims to be a world-class capability center, building solutions to solve healthcare's most complex challenges. The Information Security team is growing, aiming to be a world-class cybersecurity and risk management organization that enables Cardinal Health to be healthcare's most trusted partner.

Product Support Specialist

Company: CAE

Location: Other US Location

Posted Dec 28, 2024

CAE is seeking a dedicated and knowledgeable Product Support Specialist to join their dynamic team. The role involves providing advanced-level support for SaaS applications, addressing technical issues and customer inquiries with precision and professionalism. The position requires strong proficiency in SQL execution and writing SQL virtual machines and SQL servers, as well as familiarity with Internet Information Services IIS, Python, HTML, AWS Servers, and Microsoft Azure. The ideal candidate will have a minimum of a bachelor's degree in computer science or a related field and at least 5 years of application support or software development experience.

Senior Research Engineer

Company: Cerence Inc.

Location: Other US Location

Posted Dec 28, 2024

Cerence is seeking a highly skilled and innovative Automatic Speech Recognition (ASR) Senior Research Engineer to join their dynamic team. The ideal candidate will have a robust background in developing and implementing ASR models specifically for automotive voice assistants. The role involves designing, building, and optimizing state-of-the-art ASR models tailored for automotive applications, ensuring high accuracy and low latency in voice recognition tasks. The candidate will also assess the performance of ASR systems in real-world driving conditions and iterate on models based on empirical data and user feedback. Collaboration with cross-functional teams and conducting cutting-edge research in ASR technology is also part of the role.

Data Scientist II

Company: CommerceIQ

Location: Other US Location

Posted Dec 28, 2024

CommerceIQ is a company that provides an AI-powered digital commerce platform to help brands grow their online sales. They offer unified ecommerce management solutions that optimize the digital shelf, increase retail media ROI, and fuel incremental sales across major marketplaces. With a global network of over 900 retailers, they help 2200+ leading brands streamline marketing, supply chain, and sales operations. They are in hypergrowth mode, having raised Series D funding at unicorn valuation, and are looking for a Data Scientist 2 to join their Bangalore team.

Solution Designer

Company: Barclays

Location: Other US Location

Posted Dec 28, 2024

The role of a Solution Designer at Barclays involves leading the evolution of their digital landscape, driving innovation and excellence. The ideal candidate should have rich experience in software design, development, or migration, a strong understanding of software solution design methodologies, and proficiency in programming languages such as Unix Shell Scripting, Oracle SQL, PLSQL, Python, and others. Desired skills include experience with cloud migration, DevOps practices, Agile methodologies, and version control systems. The role is based out of Pune.

Analytics Workstream Lead

Company: Barclays

Location: Other US Location

Posted Dec 28, 2024

The role of an Analytics Workstream Lead at Barclays involves leading the implementation of Adobe Analytics for iPortal and DCP Customer Experience Journeys Analysis. The role requires experience with Adobe Analytics, data integration, tag management, and data privacy regulations. The successful candidate will lead a team, provide guidance, and ensure data analysis, event tagging, modeling, and presentation. The role is based in Pune and requires strong business acumen, strategic thinking, and digital and technology skills.

Senior Research Engineer (ASR)

Company: Cerence Inc.

Location: Other US Location

Posted Dec 28, 2024

Cerence is seeking a highly skilled and innovative Automatic Speech Recognition (ASR) Senior Research Engineer to join their dynamic team. The ideal candidate will have a robust background in developing and implementing ASR models for automotive voice assistants, with experience in the latest advancements in speech recognition technology, including generative AI, large language models (LLMs), and next-generation ASR frameworks.

Mid/Senior Web Developer- Marketing

Company: Crypto.com

Location: Other US Location

Posted Dec 28, 2024

Cryptocom is a fast-growing global cryptocurrency platform founded in 2016, serving over 80 million customers. They aim to make cryptocurrency accessible to everyone and are committed to innovation, security, privacy, and compliance. Cryptocom offers competitive salaries, attractive leave entitlements, work flexibility, and a cryptocom visa card upon joining. They value diversity and inclusion and are an equal opportunities employer.

Senior Research Engineer (NLU)

Company: Cerence Inc.

Location: Other US Location

Posted Dec 28, 2024

Cerence is a global leader in AI for transportation, specializing in AI and voice-powered companions for cars, two-wheeled vehicles, and more. They partner with leading automakers to power intuitive, integrated experiences that create safer, more connected, and more enjoyable journeys. They are seeking a Senior Research Engineer NLU to join their dynamic team.

Lead Developer PCSM

Company: Barclays

Location: Other US Location

Posted Dec 28, 2024

The role of a Lead Developer PCSM at Barclays involves spearheading the evolution of their digital landscape, driving innovation and excellence. The position requires experience with various technologies and programming languages, and is based in Pune, India.

Billing Operations Analyst

Company: Amadeus

Location: Other US Location

Posted Dec 28, 2024

The Services team within Revenue Management specializes in transactional manual billing of airline-related products which can't be billed automatically due to technical limitations. This position is in close contact with delivery reporting and product managers. The Services Analyst is responsible for billing the products under their responsibility, including airline product billing and processing, facilitating monthly information gathering from relevant stakeholders, ensuring contractual commitments are billed accurately and deadlines and KPIs are met, defining review and validate requirements for billing with management supervision, managing accrual information for products under their responsibility, providing support in meetings with different division/teams in order to streamline the relevant billing information sent to their area, ensuring that any new procedure and or deadline is aligned with the rest of Revenue Management teams, ensuring that internal controls to avoid revenue leakage are followed, ensuring timely delivery of monthly billing activities and adherence to monthend deadlines, identifying invoicing deviations, discounts waivers, contractual status and obtaining proper level of approval, performing monthly billing comparison analysis for products, supporting internal and external audits, collaborating on projects under the services area as required.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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