Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Principal Product Manager

Company: Cloud Software Group

Location: Other US Location

Posted Dec 20, 2024

Jaspersoft is seeking an experienced Product Management Leader to drive operational efficiency and customer delight with their BI and reporting platform. The role requires a blend of technical expertise, customer focus, and leadership to collaborate across engineering, customer success, support, sales, marketing, and the community. The ideal candidate will have a proven track record of owning product roadmaps, aligning priorities, and fostering user engagement in a highly technical environment.

Continuous improvement expert

Company: ASML

Location: Other US Location

Posted Dec 20, 2024

The text describes a job opening for a Global Continuous Improvement Expert at People Operations in ASML. The role involves identifying process improvements, leading and managing projects, utilizing Lean Six Sigma methodologies, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor or Masters degree in HR Business Administration, a minimum of 5 years of experience in continuous improvement, and a Lean Black Belt certification. The role offers a unique opportunity to contribute to the future of ASML and is part of the Global Operational Excellence team.

Administrative Assistant - R&D and Technology

Company: Caseware

Location: Other US Location

Posted Dec 20, 2024

Caseware is a leading Fintech company with over 500,000 users in 130 countries. They are seeking an Administrative Assistant to support the Executive Leadership team, with a focus on the CTO and CPO. The role is hybrid and remote, with potential business travel. The candidate should have 2+ years of experience supporting executives and senior leaders in large global organizations.

Vertical Operations Manager

Company: Super.com

Location: Other US Location

Posted Dec 20, 2024

The text is about the role of a Vertical Operations Manager at Supercom, a fast-growing tech company that values its employees and career progression. The role involves defining operational product policy, validating it, and ensuring customer experience KPIs are met. The company offers a competitive salary package, equity options, great benefits, and remote work opportunities. They believe in equal opportunity and accommodations are available on request.

Manager Field Operations

Company: Cogeco Inc.

Location: Other US Location

Posted Dec 20, 2024

Breezeline is a dynamic and innovative company providing high-quality Internet TV and Voice services to the US markets. They are known for their customer-centric approach, offering excellent career opportunities, and a vibrant workplace culture. The company values diversity, inclusion, and personal safety, and they are committed to creating a more equitable workplace and world.

Chief of Staff

Company: Caseware

Location: Other US Location

Posted Dec 20, 2024

Caseware is a leading global audit and accounting software company with over 500,000 users across 130 countries and 16 languages. They are seeking a Chief of Staff to work closely with the executive leadership team and senior leadership team, ensuring the execution of strategic priorities designed in partnership with investors. The role requires business travel and high-impact execution for considerable business growth and enterprise valuation.

Delegate Sales Executive

Company: Infopro Digital

Location: Other US Location

Posted Dec 20, 2024

Infopro Digital offers a global company environment with a strong financial backing, allowing employees to make a significant impact in the nonfinancial risk and control industry. They are looking for an ambitious individual to join their sales team and help achieve growth forecasts through delegate sales to financial institutions.

oxio Technical Support Team Lead

Company: Cogeco Inc.

Location: Other US Location

Posted Dec 20, 2024

The job description is for a Technical Support Team Leader at Cogeco Connexion Inc. The role involves supervising a team of Tech Support agents, ensuring high-quality technical support, and meeting business unit performance metrics. The successful candidate should have experience in managing teams, driving customer satisfaction, and optimizing schedules. They should also be skilled in performance and resource management, business unit metrics oversight, and team leadership. The candidate must be able to communicate effectively, collaborate with cross-functional teams, and contribute to organizational collaboration and operations.

Head of Account Management

Company: The Mobility House

Location: Other US Location

Posted Dec 20, 2024

The Mill Adventure is a scaleup in the iGaming industry with a mission to build awesome products and change the industry. They offer a complete gaming platform including licenses and operations for rapid deployment and success. The company values passion for invention, operational excellence, and commitment to improve. They offer remote work, mixed models, and strive for cultural diversity. They are looking for a Head of Account Management to refine and enhance partner management processes, guide and lead the team, and ensure exceptional service to partners.

Product Manager, Core Squad

Company: Ōura

Location: Other US Location

Posted Dec 20, 2024

Oura is a company that aims to empower every person to own their inner potential by providing award-winning products that help users gain a deeper knowledge of their readiness, activity, and sleep quality. They have helped 25 million people understand and improve their health. Oura is looking for an experienced Product Manager to join their team in Finland to work on the Consumer app experience and create features that empower users to make health a daily practice.

Senior Manager Marketing Operations & Performance

Company: Caseware

Location: Other US Location

Posted Dec 20, 2024

The text is about Caseware, a Canadian fintech company with 30 years of experience in the global audit and accounting software industry. They are looking for a Senior Manager of Marketing Operations and Performance to lead and manage their global Marketing Technology stack. The role is hybrid, with 3 days a week working from the office and the head office located in Toronto, Ontario. The ideal candidate is a self-starter with the ability to balance multiple priorities and collaborate with global teams. The role involves database management, reporting and analytics, marketing technology management, and workflow processes. The company is growing and looking for a strategic mindset to scale processes and support marketing needs.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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