Customer Satisfaction Jobs in Other US Location

765,492 open positions · Updated daily

Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Lead - Account Management (SME)

Company: Sutherland

Location: Other US Location

Posted Jan 31, 2025

Sutherland is looking for a leadership-oriented and self-motivated individual to join their team as a Senior Manager. The role involves handling support issues from Nessus customers, utilizing the Tenable Salesforce instance, and channeling customer feedback into Product Management and Research & Development. The ideal candidate should have a Bachelor's or Associate's degree, minimum of 2 years of experience in supporting a tech program or IT industry, and strong knowledge of networking, Linux/Unix, macOS, Windows administration, and patch deployment. They should also have a customer-oriented approach, time management skills, and the ability to build trust and rapport with team members.

Account Executive, Enterprise Japan

Company: Coupa Software

Location: Other US Location

Posted Jan 31, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for efficient and profitable business decisions. The company values innovation, collaboration, and global impact. As an Enterprise Account Director, one drives growth by prospecting and closing opportunities within strategic accounts, targeting new logo prospects, and building relationships with key decision-makers. The role requires a consistent track record of exceeding sales quota, proven experience in selling to C-level executives, and strong organizational skills. Fluency in Japanese is a plus.

Case Management Specialist

Company: Thrive

Location: Other US Location

Posted Jan 31, 2025

Thrive, a technology solutions provider specializing in Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and Managed Services, is seeking a CMS for coordinating incident and service requests. The role involves ticket queue management, case management, and support for the growing user base. The ideal candidate should have a technical degree, 12 years of service desk experience, strong communication skills, and a passion for delivering excellent customer service. Knowledge of Microsoft Azure and Office365 Administration is preferred.

Application Development Engineer (ADE) - Frontend

Company: Arista Channels

Location: Other US Location

Posted Jan 31, 2025

Arista Networks, an industry leader in data-driven client-to-cloud networking, seeks a Software Developer to build and implement software tools. The role involves working with other developers, building efficient frontend systems, optimizing applications, and providing technical support. The ideal candidate should have a Bachelor's degree in Computer Science, 4-8 years of experience, and expertise in JavaScript, TypeScript, HTML, CSS, React, REST APIs, and Agile methodology.

IT Service Desk Senior Administrator (Subject Matter Expert)

Company: BPM LLP

Location: Other US Location

Posted Jan 31, 2025

BPM is a leading California-based accounting and consulting firm, recognized as one of the Best Places to Work in the Bay Area. The firm offers comprehensive assurance, tax, and consulting services to global clients, with a focus on client satisfaction and employee well-being. BPM India, a subsidiary of BPM LLP, serves emerging and midcap businesses, high-net-worth individuals, and public reporting companies across various industries. The Senior Administrator/SME role on the user engagement team involves providing excellent customer service, managing IT operations, and ensuring proper user system operation for end-users to accomplish business tasks. The role requires strong technical knowledge, experience in managing IT services, and the ability to work in different shifts across time zones.

Junior Account Assistant

Company: Pristine Management Group Inc

Location: Other US Location

Posted Jan 31, 2025

A business development and account management firm in Fairfield is urgently hiring a Junior Account Assistant. The firm has partnered with well-known brands and is now expanding due to increased demand. The Junior Account Assistant will engage potential customers, educate them on promotions and benefits, and handle customer objections to close sales. The firm offers full training, competitive pay, performance bonuses, and growth opportunities. They seek candidates with a positive attitude, excellent sales skills, and a self-motivated work ethic.

Front-end Developer (Vue.js)

Company: Insider

Location: Other US Location

Posted Jan 31, 2025

Insider, a B2B SaaS company specializing in AI-driven customer experience and marketing solutions, is seeking a Frontend Developer. The company, valued at $500M after a Series E funding round, has been recognized as a leader in cross-channel campaign management and omnichannel marketing platforms. Insider's team of 1200+ brands includes Samsung, Coca-Cola, Nike, and L'Oréal. The company is committed to social responsibility through initiatives like 100Projects, SheCodes, and SheLeads. The Frontend Developer role involves participating in the entire project life cycle, researching new technologies, and collaborating with BackEnd Developers. The ideal candidate should have 3+ years of experience in modern DevOps, micro Frontend, and microservices, with proficiency in HTML5, CSS3, JavaScript, Vue.js, Sass, and responsive web design.

Junior Account payable with English and German

Company: Sutherland

Location: Other US Location

Posted Jan 31, 2025

Sutherland, a global leader in digital transformation and customer service, is seeking a Junior Account Payable professional for a new service center in Bulgaria. The role involves invoice processing, statement reconciliations, and handling blocked resolutions. The company offers long-term job security, additional health and life insurance, food vouchers, competitive salary, and world-class on-the-job training. The ideal candidate should have excellent German and English language skills, previous customer service or sales experience is an advantage, and a passion for excellence in customer care.

Technical Support Engineer

Company: Coupa Software

Location: Other US Location

Posted Jan 31, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for efficient and profitable business decisions. The company values innovation, collaboration, and global impact. The role of a Technical Support Engineer involves providing second-level support, understanding customer businesses, handling escalations, and contributing to knowledge base development. The ideal candidate should be a fast learner, self-motivated, and have at least 5-7 years of enterprise support experience. Coupa is an equal opportunity employer celebrating diversity.

Entry Level Sales Assistant

Company: Pristine Management Group Inc

Location: Other US Location

Posted Jan 31, 2025

The company is hiring an Entry Level Sales Assistant to promote new wireless technology products in the New Jersey area. The role involves prospecting for new customers, delivering product presentations, building relationships, and participating in ongoing training. Essential skills include sales experience, communication skills, self-motivation, relationship-building abilities, and goal-setting. Compensation is performance-based with no guaranteed salary.

Impact Specialist

Company: Brevo

Location: Other US Location

Posted Jan 31, 2025

Brevo, a rapidly growing CRM suite, is seeking an Impact Specialist to lead its sustainability strategy. The role involves carbon footprint calculation and reduction, operational CSR integration, CSR leadership and collaboration, external CSR advocacy, and strategic planning and reporting. The ideal candidate will have a degree in CSR, Sustainability, Environmental Science, or a related field, 3+ years of progressive CSR experience, and expertise in conducting Carbon Footprint Assessments. Brevo offers a competitive package including meal vouchers, health care, remote work, and a modern office environment. Brevo values diversity, work-life balance, and flexible working hours.

Sr. Associate - People Operations

Company: Zeta

Location: Other US Location

Posted Jan 31, 2025

Zeta is a NextGen Banking Tech company founded in 2015 by Bhavin Turakhia and Ramki Gaddipati. Their flagship platform, Zeta Tachyon, is a modern, cloud-native, and fully API-enabled stack that offers various banking capabilities. Zeta has over 1700 employees and has raised $280 million at a $15 billion valuation. The company is actively working with major banks and fintechs globally, transforming customer experiences for multimillion card portfolios. The role involves managing and improving the onboarding process, ensuring a smooth experience for new joiners, and collaborating with cross-functional teams.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages