Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Solution Architect - Cloud Endpoint

Company: Netrix, LLC

Location: Other US Location

Posted Dec 20, 2024

The job posting is for a Principal Architect position in the Professional Services Cloud Engineering department at Netrix Global. The role involves leading and delivering endpoint management projects, presales responsibilities, and working closely with Account Executives. The candidate should have a Bachelor's degree in a related field, experience presenting solutions, and strong understanding of enterprise desktop management practices. The position offers a competitive compensation package, comprehensive benefits, flexibility, and a casual work environment.

Senior Project Manager

Company: Ameresco

Location: Other US Location

Posted Dec 20, 2024

Ameresco Inc is looking for a Senior Project Manager to manage and oversee Distributed Energy Resource Projects in upstate New York. The role involves providing day-to-day management, overseeing project construction, maintaining schedules, identifying and implementing project acceleration strategies, and coordinating with vendors and subcontractors. The candidate should have a Bachelor's Degree in Mechanical or Electrical Engineering or a related technical engineering degree and at least 15 years of related work experience in ESPC and Solar PV Construction Projects.

Senior/Principal Consultant

Company: Quadient

Location: Other US Location

Posted Dec 20, 2024

Quadient is seeking a dynamic Professional Services Consultant with deep expertise in Quadient Inspire to join their team. The ideal candidate will serve as the technical authority on both internal and external projects, driving successful outcomes through strategic collaboration and technical leadership. The role involves serving as the day-to-day technical expert on external and internal projects and engagements, working with senior decision-makers to apply cutting-edge technology to solve significant business problems, providing project leadership and mentoring to team members, participating in business development activities, preparing statements of work, leading meetings with project stakeholders, and funneling product innovation concepts to product managers. The profile requires a strong background in business process reengineering practices and methodologies, extensive experience leading enterprise-level engagements in analytics technology and enterprise software, proven ability to analyze customer specifications, work practices, and business needs to develop optimal solutions, demonstrated capability in creating and delivering impactful presentations, and proven ability to negotiate resources and priorities with multiple stakeholders to achieve business results. The position has a salary range of $135,100 - $202,700 and offers flexible work, endless learning, inclusive community, comprehensive rewards, and wellness work-life balance.

Ingenieur avant vente

Company: Quadient

Location: Other US Location

Posted Dec 20, 2024

The job description involves providing pre-sales support by training new and existing users on assigned equipment. This includes generating excellent customer satisfaction by understanding customers' diverse specific business needs and applying product knowledge to meet those needs. The role also involves ensuring quality of service by developing a thorough and detailed competency of the assigned Quadient systems and processes, preparing and delivering customer presentations, and providing technical advice to customers on all aspects of the installation. The position also requires handling hardware or software problems and faults, and identifying and developing new business through excellent customer contacts and follow-up calls.

Data Engineer - Sao Paulo

Company: CMG (Capital Markets Gateway)

Location: Other US Location

Posted Dec 20, 2024

Capital Markets Gateway (CMG) is a financial technology firm that aims to modernize the equity capital markets. They connect investors and underwriters via a neutral platform, providing integrated ECM data and analytics, transparency, and workflow efficiencies. CMG helps clients make informed decisions and is currently relied upon by nearly 100 buy-side firms representing $20 trillion in AUM and 15 investment banks. They are looking for a Data Engineer to join their team in Sao Paolo, Brazil.

Data Engineer - Cordoba

Company: CMG (Capital Markets Gateway)

Location: Other US Location

Posted Dec 20, 2024

Capital Markets Gateway (CMG) is a financial technology firm that aims to modernize the equity capital markets. They connect investors and underwriters via a neutral platform, providing integrated ECM data and analytics, transparency, and workflow efficiencies. CMG helps clients make informed decisions and is currently relied upon by nearly 100 buy-side firms representing $20 trillion in AUM and 15 investment banks. They are looking for a Data Engineer to join their team in Cordoba, Argentina.

Administrative Assistant

Company: HUB International

Location: Other US Location

Posted Dec 20, 2024

HUB International is a large and diverse brokerage firm with a strong commitment to giving back to the community. They offer competitive benefits, a comfortable work environment, and flexible scheduling. They welcome veterans and individuals with disabilities. The job requires 12 years of relevant experience and is not travel-required. They are an equal opportunity employer.

Solution Architect - Azure Cloud

Company: Netrix, LLC

Location: Other US Location

Posted Dec 20, 2024

The Solution Architect Cloud Azure role at Netrix Global involves designing, implementing, and supporting cloud-based solutions for midsize and enterprise clients. The success of the role is measured by being a subject matter expert for Netrix's Azure Virtualization and Security engagements, participating in client meetings, gathering project requirements, and delivering holistic technical solutions. The role requires strong communication, organizational, and problem-solving skills, as well as experience in Microsoft 365 Defender, Azure Sentinel, Azure AD Premium P1 and P2, identity and authentication, Microsoft Security workshop, and functional PowerShell skills. The company offers a competitive compensation package, comprehensive benefits, flexibility, and a casual work environment.

Accounts Receivables Representative

Company: Quadient

Location: Other US Location

Posted Dec 20, 2024

Quadient is a company that supports businesses in their digital transformation and growth journey, offering reliable, secure, and sustainable automation processes. They value connections, diversity, and employee growth. The company offers a hybrid work environment, competitive salary, and benefits. They are looking for an Account Receivable Representative with previous experience and strong skills.

Data Engineer - Buenos Aires

Company: CMG (Capital Markets Gateway)

Location: Other US Location

Posted Dec 20, 2024

Capital Markets Gateway CMG is a financial technology firm that aims to modernize the equity capital markets. They connect investors and underwriters, providing a digital system of record for firmwide deal activity. Launched in 2017, CMG is currently relied upon by nearly 100 buy-side firms representing $20 trillion in AUM and 15 investment banks. Their goal is to alleviate pain points resulting from disparate solutions, fragmented data, and frenzied communication. They offer DataLab for data analytics and XC platform for connectivity between buy and sell-side firms. The company values innovation, outcomes over output, diverse and inclusive teams, humility, and customer focus. They offer a 2-year+ contract, 15 days of vacation, gym membership contribution, language courses, tech courses and conferences, a top-of-the-line MacBook, potential trips to the USA, company team-building events, and flexible working hours.

Software Engineer, Trust (Safeguards)

Company: Cash App

Location: Other US Location

Posted Dec 20, 2024

Cash App, a dynamic ecosystem of financial products, has grown rapidly to 57+ million users moving billions of dollars daily. The Access organization, a critical role in ensuring user safety and security, is building out the Access organization to maximize trust and expand access to the ecosystem. The team is focused on improving how they determine and enforce appropriate access to Cash App features and how they detect, report, and act on misuse of the platform.

Recovery Specialist CCBHC

Company: Centerstone

Location: Other US Location

Posted Dec 20, 2024

Centerstone is a leading nonprofit behavioral health system offering rewarding opportunities to serve all ages in various settings. The position involves providing support services, prevention training, and coaching clients to achieve and sustain recovery. The role also includes implementing evidence-informed wellness interventions and assisting clients in developing their Wellness Recovery Action Plan.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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