Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Systems Analyst

Company: Cengage Group

Location: Other US Location

Posted Dec 20, 2024

Cengage Group is a company that values diversity, engagement, and discovery. They are committed to creating an inclusive and diverse workplace, and empowering employees of all levels and backgrounds to voice their ideas and bring their authentic selves to work. They are also dedicated to reinventing the future of education by harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals.

Customer Billing Specialist

Company: Unit4

Location: Other US Location

Posted Dec 20, 2024

Unit4 is a cloud-based ERP company that empowers people in service organizations with innovative, self-driving, and adaptive software solutions. They aim to create smarter, more connected organizations and enable customers to engage their people for a better people experience. The company offers a fast-paced, high-growth environment with benefits, development opportunities, and a commitment to sustainability.

Traffic Analyst Staff

Company: Flowserve Corporation

Location: Other US Location

Posted Dec 20, 2024

The role of a Traffic Analyst involves overseeing logistics requirements for multiple sites, deploying and executing site-specific strategies, and maintaining relationships with logistics providers. The role requires identifying productivity enhancements, analyzing data, implementing processes, ensuring adherence to policies, and preparing business reviews. It also involves managing transportation services, conducting training, participating in sourcing events, and delivering on cost reduction goals.

Backend Engineer (AWS) (m/f/x)

Company: ProGlove

Location: Other US Location

Posted Dec 20, 2024

ProGlove is a company that values innovation, growth, and collaboration. They offer a dynamic work environment, opportunities for growth, and a comprehensive benefits package. They believe in empowering workers to work smarter, faster, and safer with their innovative technology solutions. They offer a hybrid work model, flexible working hours, and a global ProHealth Program to prioritize the physical and mental wellbeing of their team members.

Architect

Company: insightsoftware

Location: Other US Location

Posted Dec 20, 2024

insightsoftware is a global provider of comprehensive solutions for the Office of the CFO. They believe an actionable business strategy begins and ends with accessible financial data. With solutions across financial planning and analysis, accounting, and operations, they transform how teams operate and empower leaders to make timely and informed decisions. They enable automated processes, deliver trusted insights, boost productivity, and increase predictability.

Forecast Data Researcher

Company: Forrester

Location: Other US Location

Posted Dec 20, 2024

Forrester is a trusted company working on challenging mission-critical problems in business and technology. They value curiosity, courage, and customer obsession. The Forecast Data Researcher role involves collaborating with other analysts, ensuring data-driven insights, and creating high-quality client deliverables.

Data Science Senior Manager

Company: JFrog

Location: Other US Location

Posted Dec 20, 2024

JFrog is reinventing DevOps to help companies innovate and grow. They are looking for a Data Science Senior Manager to lead the AI team and drive customer engagement. The role involves strategic direction, mentoring, research, development, and application of AI solutions.

Sales Development Representative - PH (affiliate job post)

Company: Wing Assistant

Location: Other US Location

Posted Dec 20, 2024

The job description is for a Sales Development Representative position at Wing, a company aiming to be a one-stop shop for building world-class teams and placing operations on autopilot. The role involves contacting potential and existing customers, engaging with them, scheduling sales demos and meetings, managing a CRM or contact list, collaborating with internal teams, setting sales goals, handling customer inquiries, and conducting general administration tasks. The qualifications include a bachelor's degree, sales experience, excellent English communication skills, organizational skills, and familiarity with current technologies. The technical requirements include a USB headset, working webcam, computer with at least 18 GHz processor and 4GB RAM, main internet service speed at least 25 Mbps, backup internet service speed at least 10 Mbps, and health insurance. The benefits include health insurance, performance incentives, job security, paid training, upskilling opportunities, work-from-home, an exceptionally supportive team, opportunities for career growth, and a fun work environment. The salary package includes health insurance, with different packages for entry-level, intermediate, and expert levels.

Digital Product Manager

Company: Trusted Media Brands

Location: Other US Location

Posted Dec 20, 2024

The text describes a job posting for a Senior Product Manager at Trusted Media Brands, a community-driven entertainment company with over 250 million consumers worldwide. The role involves managing internal and external systems, gathering product requirements, prioritizing features, and improving user experience. The ideal candidate should have a technical background and strong interpersonal skills. The company values inclusivity and offers comprehensive benefits and programs.

QA/QC Engineer

Company: Flowserve Corporation

Location: Other US Location

Posted Dec 20, 2024

The role of a QA Engineer involves supporting the development, implementation, and running of quality control programs and procedures. This includes translating customer specifications and industry standards into product process criteria and creating control plans. The position also involves addressing day-to-day issues with production quality within the manufacturing plant, at customer sites, and supplier facilities. Responsibilities include coordinating with production, managing customer relations, participating in external supplier quality testing and audits, and monitoring product portfolio KPIs.

Subject Matter Expert

Company: SOPHiA GENETICS

Location: Other US Location

Posted Dec 20, 2024

SOPHiA GENETICS is seeking a Subject Matter Expert (SME) for the Central and Western US to support Sales Executives in driving and closing sales opportunities. The SME will deliver platform demonstrations, technical presentations, and lead client wet lab trainings. They will also provide expert knowledge across SOPHiA GENETICS products and applications, gather and share competitive market intelligence, and support the expansion into multimodal data providing customer solutions.

Engineer Associate

Company: Flowserve Corporation

Location: Other US Location

Posted Dec 20, 2024

The OE Engineer role involves preparing detailed drawings, assembly drawings, bills of materials, and part code management based on various standards and specifications. The engineer also performs calculations, material selection, and provides technical support to customers and internal teams. They are responsible for updating drawings, designs, and bills of materials, and may also assist in sizing equipment. The engineer must have experience in mechanical design, automation, instrumentation, and control, as well as project management and materials knowledge. They should be able to read and interpret documents, speak effectively, and be proficient in design software such as AutoCAD 2D and 3D, Inventor, and have a bachelor's degree in a relevant field with 12 years of experience.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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