Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Public Sector Account Executive

Company: Nexthink

Location: Other US Location

Posted Dec 18, 2024

Nexthink is a leader in digital employee experience management software, providing IT leaders with unprecedented insight to diagnose and fix issues at scale. They enable IT to progress from reactive problem solving to proactive optimization, helping over 15 million employees in more than 1200 customers worldwide. They are seeking a Public Sector Account Executive to build a vibrant Public Sector vertical business over a 3-year period.

Engineer Compute IAS

Company: Global Blue

Location: Other US Location

Posted Dec 18, 2024

The job description is for an Engineer position in Compute Integration and Analytics Systems IAS. The role involves being a subject matter expert, providing 2nd level technical IT support, managing service life cycle, knowledge base authoring, ensuring SLA fulfillment, providing training, analyzing and solving issues, and participating in ITIL processes. The position requires experience in supporting services on a 1st and 2nd level, experience with Windows, Linux, and Kubernetes, relevant IT education, and excellent analytical and troubleshooting skills. The role requires close collaboration within GBs technology department and product management.

Associate Software Engineer

Company: Commonwealth Bank

Location: Other US Location

Posted Dec 18, 2024

The text describes a job role at CommBank, a leading financial institution, as an Associate Software Engineer in the Business and Team Technology Team. The team is responsible for leading-edge technology and operations across various aspects of CommBank, including innovative product platforms and essential tools. The Chief Data Analytics Office (CDAO) provides specialized data services and platforms for the CommBank group, focusing on data strategy, policy, standards, governance, and data enablers. The role involves designing, implementing, and maintaining MLOps infrastructure, developing CICD pipelines for ML use cases, collaborating with data scientists and engineers, implementing monitoring and alerting systems, ensuring security and compliance, and working closely with cross-functional teams. The essential skills include experience in building and packaging enterprise applications into Docker containers, Big Data CICD tools, automating repetitive tasks using Ansible, Terraform, AWS, EKSCS, CloudFormation, and Kubernetes. The role requires a Bachelor's or Master's degree in Engineering or Computer Science. The text also mentions that the Commonwealth Bank Group is keen to support the applicant with the next step in their career and is aware of some accessibility issues on the site.

Head of Financial Services - Go To Market

Company: ServiceNow

Location: Other US Location

Posted Dec 18, 2024

The Head of Financial Services Go-to-Market for India is a deep expert role that operates with ServiceNow's customer-centric industry transformation sales teams and core functions. The ideal candidate brings a mature and experienced point of view, is visionary, fact-based, and objective in their orientation and communication. They will closely align with existing and new trusted relationships with customer and partner executives, be a highly impactful contributor to revenue growth in top Financial Services accounts globally, and develop integrated sector, geo strategy including goals, growth focus, and investments.

Legal Counsel - Mumbai, India

Company: World Business Lenders, LLC

Location: Other US Location

Posted Dec 18, 2024

The job description for the Asset Resolution Counsel position at World Business Lenders WBL requires managing a large portfolio of nonperforming real estate collateralized commercial loans and REO, supervising staff, analyzing loans, consulting with local counsel, and achieving optimal resolutions. Candidates should have experience in legal billing, case management, and strong analytical skills.

Executive - Customer Management

Company: Capita

Location: Other US Location

Posted Dec 18, 2024

The job description for an Executive Customer Management position in Mumbai, India involves providing administrative support to customer service processes. This includes undertaking basic administrative tasks, maintaining complete documentation, transmitting information to customers, accurately capturing and entering data into relevant systems, and working within data privacy legislation requirements. The position is a full-time, fixed-term role.

AVP Technical Accounting

Company: Barclays

Location: Other US Location

Posted Dec 18, 2024

The role of Financial Controller at Barclays involves developing and analyzing financial policies, managing regulatory reporting obligations, and communicating complex information to stakeholders. The position requires a Chartered Accountant with banking experience, good knowledge of IFRS, and experience working with a technical accounting team of a Big4 firm. The role involves driving innovation and excellence in the digital landscape of Barclays.

Director - Sales

Company: Arrow Electronics, Inc.

Location: Other US Location

Posted Dec 18, 2024

This position is focused on hunting new customers and expanding in existing accounts to grow our Embedded and Digital product engineering services PES ERampD business with Fortune1000 companies amp leverage our customer relationship via our parent company Arrow Electronics. The candidate should have direct and firsthand experience of hunting and opening large accounts. The position requires experience with Hitech Industrial Aerospace Retail or Transportation. The candidate will also be expected to build a strong alliance with NXP Semiconductor leveraging our parent company Arrow Electronics strong relationship.

Storage Engineer

Company: Nordic Global

Location: Other US Location

Posted Dec 18, 2024

The Storage Engineer role at Nordic Best in KLAS IT Services Firm involves ensuring solutions are delivered in adherence to defined standards and policies. The position requires working on technical projects, providing guidance to team members, and embracing the organization's maxims and mission. Key responsibilities include training and mentoring, evaluating and recommending technical solutions, and monitoring system performance.

Surge Analysis Engineer

Company: ONEOK

Location: Other US Location

Posted Dec 19, 2024

The job profile summary describes a position as a specialized engineer or project manager in the midstream service provider industry, focusing on pipeline system planning, analysis, and surge pressure management. The role involves conducting pressure analysis, validating calculations, and communicating results. It also includes assisting in design and specification of overpressure protection mitigations and providing technical assistance on various matters. The employee may need to review and approve project management activities, analyze and evaluate pipeline systems, and recommend improvements. The role requires a bachelor's degree in engineering or a related field and ten or more years of experience in engineering operations and project management. The employee should have knowledge of operational functions, commercial relationships, and industry standards. The job involves sedentary work with occasional lifting, standing, and walking.

New Logo Account Executive Public Sector (Health)

Company: ServiceNow

Location: Other US Location

Posted Dec 18, 2024

ServiceNow is a global market leader in AI-enhanced technology, offering an intelligent cloud-based platform to help organizations find smarter, faster, and better ways to work. The company is seeking a New Logo Account Executive to identify new business, close initial opportunities, and convert prospects into customers. The role involves strategic territory planning, sales strategies, creative marketing, customer acumen, and account transition. The ideal candidate has a proven track record of new logo sales, quota carrying technology solution-based direct sales experience, and strong sales strategy skills.

Director - Sales

Company: Arrow Electronics, Inc.

Location: Other US Location

Posted Dec 18, 2024

This position is focused on hunting new customers and expanding in existing accounts to grow our Embedded and Digital product engineering services PES ERampD business with Fortune1000 companies amp leverage our customer relationship via our parent company Arrow Electronics. The candidate should have direct and firsthand experience of hunting and opening large accounts. The position requires experience with Hitech Industrial Aerospace Retail or Transportation. The candidate will also be expected to build a strong alliance with NXP Semiconductor leveraging our parent company Arrow Electronics strong relationship.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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