Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Sr. Software Developer

Company: Trend Micro

Location: Other US Location

Posted Dec 18, 2024

Trend Micro is a global cybersecurity leader that helps make the world safe for exchanging digital information. They offer a wide range of cybersecurity solutions and have a strong focus on innovation, with a team of 7000 employees across 65 countries. The company is committed to fostering a diverse, inclusive, and genuine workplace and offers a comprehensive benefits package, competitive compensation, and opportunities for professional growth.

Principal Applied Scientist - Network Optimization (all genders)

Company: Zalando

Location: Other US Location

Posted Dec 18, 2024

The text describes a role within Zalando's Fulfillment Core team, which is responsible for building and operating systems that ensure timely, efficient, and correct delivery of millions of customer orders. The role involves developing financially viable self-serve products using optimization or simulation techniques, collaborating with a team of highly talented colleagues, and driving innovation and resilience within supply chain operations. The company values diversity, inclusion, and green initiatives, and offers a range of benefits to employees.

Senior Drupal Developer

Company: Insomniac Design

Location: Other US Location

Posted Dec 18, 2024

Insomniac Design is a global digital agency seeking a Senior Drupal Developer with expertise in PHP, Drupal, and REST API integrations. The role involves leading project development, mentoring team members, and collaborating with clients. The company values diversity, inclusion, and equity.

Senior Staff Engineer, Product Software

Company: Equinix

Location: Other US Location

Posted Dec 18, 2024

Equinix is a global digital infrastructure company that provides a trusted platform for digital leaders to bring together and interconnect foundational infrastructure at software speed. They enable organizations to access all the right places, partners, and possibilities to scale with agility, speed, and deliver world-class experiences while supporting their sustainability goals. The company's culture is based on collaboration and growth, with a focus on solving challenging problems and providing an equitable work environment. They are looking for a Senior Staff Engineer to build a new digital twin platform for managing the data centers business.

Accounts Receivable Analyst

Company: CHAMPRO

Location: Other US Location

Posted Dec 18, 2024

Champro is a 30+ year old privately owned sporting goods and apparel manufacturer with a strong focus on customer service and value. They are seeking a qualified AR Analyst to join their ARCredit Department, responsible for handling an aging portfolio, managing collection activity, cash application, posting, and more. The ideal candidate should have finance, sports, or business administration experience, strong Excel and Word skills, and the ability to work in a fast-paced environment.

Gaschromatography (GC) Field Application Specialist

Company: PerkinElmer

Location: Other US Location

Posted Dec 18, 2024

The job posting is for a Gas Chromatography (GC) Field Application Specialist position at PerkinElmer, based in Italy or remotely. The role involves supporting the sales organization in achieving sales targets, delivering high-impact demos and analyses, providing technical support, and building customer references. The ideal candidate should have a bachelor's degree in Science, proven experience in GC, and excellent communication skills. The position offers a dynamic team, professional growth opportunities, and a forward-thinking environment.

Lead Software Engineer

Company: Cloud Software Group

Location: Other US Location

Posted Dec 18, 2024

The text is a job description for a Software Developer position in the Data Management team of Cloud Software Group. The team is responsible for implementing and maintaining the Spotfire Data Engine, managing the Spotfire data model and calculations, and constructing a visual representation of the data model. The ideal candidate should have experience in systems development, preferably with NET and C, and experience with TypeScript. They should have strong communication skills in both Swedish and English. The company values diversity, passion for technology, and the courage to take risks. They offer a competitive salary and annual bonus.

Sales Engineer, West

Company: Trend Micro

Location: Other US Location

Posted Dec 18, 2024

The Sales Engineer role at Trend Micro involves being a technical bridge between Sales Representatives and customers, providing leadership in security architecture, and helping influence customers' technical strategy. The role requires understanding the customer journey, emerging cybersecurity partners, and delivering engaging technical demonstrations. It also involves working closely with product managers and technical support personnel.

Senior Product Data Analyst

Company: Pipedrive

Location: Other US Location

Posted Dec 18, 2024

Pipedrive is seeking a senior product data analyst to analyze product behavioral data and share insights with the Tartubased product analytics team. The role involves working with large complex data sets, conducting end-to-end analysis, and utilizing good communication skills to explain technical work to audiences of all levels. The ideal candidate should have at least four years of experience in quantitative analysis, be fluent in SQL, and have experience with relational databases. Previous experience with Tableau, Power BI, or similar software is preferred. The role offers a valuedriven work environment, flexible working hours, and competitive salary and bonus system.

Customer Success Manager

Company: Wing Assistant

Location: Other US Location

Posted Dec 18, 2024

Wing is seeking a Customer Success Manager to build world-class teams and place operations on autopilot. The role involves customer relationship management, ensuring customer success, and increasing revenue through expanded use of the Wing platform. The ideal candidate should be a customer-focused individual with excellent communication skills, a Bachelor's degree or higher, and at least a year of experience in client relationship management or project management.

Senior Customer Success Manager

Company: Cloud Software Group

Location: Other US Location

Posted Dec 18, 2024

The Jaspersoft Customer Success team is committed to reaching beyond traditional support and actively engaging with clients to enhance their abilities and enable success with Jaspersoft products. The team is responsible for proactively guiding customers, providing best practices and technical leadership, and assisting them through all phases of enablement. They work directly with Jaspersoft customers to anticipate and address current business needs, including technical troubleshooting, onboarding, adoption, and continuing to use Jaspersoft solutions. The team is also responsible for customer engagement, customer success platform development, and training and advancement.

Onboarding Specialist

Company: Wing Assistant

Location: Other US Location

Posted Dec 18, 2024

The Onboarding Specialist role at Wing involves facilitating new team member interviews with prospective customers, ensuring customer demand is understood, and providing suitable candidates to Wings' customers. The ideal candidate should have 2 years of experience in onboarding, customer success, client management, or recruiting, with experience in video conferencing and communicating with prospects in English. The role is full-time with a salary of Php2500000 to Php3000000, offering opportunities for promotion, paid training, pay raise, and work from home options.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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