Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Enterprise Account Executive

Company: Ataccama

Location: Other US Location

Posted Dec 17, 2024

Ataccama is a global leader in data management, offering a cloud-based data quality solution. They are seeking an energetic Sales Executive to help grow their business by identifying and establishing connections with new prospects, preparing proposals, and building strong relationships with customers. The company offers a competitive compensation package, flexible working hours, and opportunities for professional development.

Partner Sales Manager

Company: Sigmoid

Location: Other US Location

Posted Dec 17, 2024

Sigmoid is a data and analytics company that helps Fortune 1000 companies solve complex business problems using modern data architectures, data engineering, predictive analytics, artificial intelligence, and DataOps. They have been recognized as one of the fastest-growing technology companies in North America by Financial Times Inc. 5000 and Deloitte Technology Fast 500. They are looking for an Account Manager to drive revenue growth and manage major business initiatives.

Sr Support Engineer 1

Company: Blue Yonder

Location: Other US Location

Posted Dec 17, 2024

The job posting is for a Sr Support Engineer I position at a leading AI-driven global supply chain solutions software product company, known as one of Glassdoor's Best Places to Work. The role involves supporting BY WMS Solutions, with core responsibilities including WMS support, onboarding new customers, and upgrades for SaaS accounts hosted in cloud-native environments using Azure. The team is expected to grow rapidly, with the candidate expected to handle multiple projects of medium complexity independently. The ideal candidate should have hands-on experience in Blue Yonder WMS product, a Bachelor's or Master's degree in Engineering or Computer Applications, and 6-10 years of work experience. They should have proven capabilities in planning project execution and assisting project managers, as well as knowledge of enterprise integration methodologies and technical components involved in building a cloud environment.

Head of Platform Engineering

Company: Hiscox

Location: Other US Location

Posted Dec 17, 2024

Hiscox is seeking a Head of Platform Engineering to shape and transition the company's functions and business units into an Agile value stream based operating model. The role involves defining and aligning technology roadmaps, collaborating with technology leadership teams, and providing expertise to programs and projects. The successful candidate will need to have 5+ years of senior technology leadership experience, deep knowledge of technical and functional aspects, and experience managing teams and projects.

Field Support Representative, Diagnostics - Raleigh, North Carolina

Company: IDEXX

Location: Other US Location

Posted Dec 17, 2024

IDEXX is looking for experienced communicators and highly organized individuals to work as Field Support Representatives (FSR). FSRs will work closely with Field Sales Representatives and Customer Support to maintain customer accounts through education and other customer-centric solutions. They will install and train clinic staff on IDEXX analyzers and provide on-site technical support. FSRs will also be expected to visit customers in the field, attend customer events, and accommodate visits to emergency practices. The role requires strong communication, collaboration, and problem-solving skills, as well as the ability to build strong customer and peer partnerships. Ideal candidates should have a minimum of three years of veterinary clinic experience and be comfortable learning and using technology.

Channel Account Manager (UK)

Company: Exabeam

Location: Other US Location

Posted Dec 17, 2024

Exabeam is seeking a Channel Account Manager to drive growth in the UK by recruiting and scaling strategic partnerships, leading field engagement, enablement, and business development activities. The ideal candidate has experience building partnerships with UKI Resellers, MSSPs, and Systems Integrators, understanding and experience of selling in a SaaS company, and a background in the cybersecurity market.

Field Scout

Company: Bee Sweet Citrus

Location: Other US Location

Posted Dec 17, 2024

Bee Sweet Citrus Inc is a family-owned company in California's Central Valley, specializing in citrus grow, pack, and ship. They offer over 10 varieties, focusing on innovation, sustainability, and customer satisfaction. They seek an optimistic, committed, and motivated candidate with 1+ years of experience for a scouting job, requiring travel and a valid California driver's license.

Project Manager

Company: M3T CORPORATION

Location: Other US Location

Posted Dec 17, 2024

M3T Corporation is a veteran-owned small business based in central PA, with an additional office in Virginia. They specialize in designing, installing, and maintaining comprehensive security solutions in the MidAtlantic states. M3T is an industry leader with a strong reputation for innovation and full-service customer support. They are currently seeking an experienced Project Manager with strong communication, organizational, and problem-solving skills to join their team.

Sales Administration- NA Support

Company: Fictiv

Location: Other US Location

Posted Dec 17, 2024

Fictiv is a technology company transforming the manufacturing industry with its cloud platform that uses AI and machine learning algorithms. They offer a fast-paced environment with opportunities for creativity, career growth, and impact. The role involves supporting an American-based business unit with administrative tasks, quoting activities, and communication with the quoting team and customers. The desired traits include 13 years of relevant experience, detail-oriented skills, and proficiency in Microsoft Office or Google Workspace. Perks and benefits include transportation, food facility, annual leave, and team celebrations.

Field Support Representative, Diagnostics - Morgantown, West Virginia

Company: IDEXX

Location: Other US Location

Posted Dec 17, 2024

IDEXX is looking for experienced communicators and highly organized individuals to work as Field Support Representatives (FSR). FSRs will work closely with Field Sales Representatives and Customer Support to maintain customer accounts through education and other customer-centric solutions. They will install and train clinic staff on IDEXX Analyzers, ProCyte Catalyst, One SediVue, and provide on-site technical support. FSRs will visit customers in the field, attend customer events, and accommodate visits to emergency practices. The role requires strong communication, collaboration, and problem-solving skills, as well as the ability to build strong customer and peer partnerships. Ideal candidates should have a minimum of three years of veterinary clinic experience and be comfortable learning and using technology.

Data Operations ( Markets - Shared Services)

Company: ION Group

Location: Other US Location

Posted Dec 17, 2024

The Data Operations analyst role at ION involves maintaining the core set of data for hosted solutions, validating data accuracy, and engaging with clients and vendors. The analyst must understand exchange specifications and the business impact of data on ION's solutions. Key responsibilities include accurately maintaining data, investigating client data incidents, and communicating updates effectively. The role requires dynamic, resilient, and objective individuals with excellent communication skills, problem-solving abilities, and a strong desire to understand financial markets.

SEO Consultant

Company: Botify

Location: Other US Location

Posted Dec 17, 2024

Botify is a global enterprise software company that helps brands leverage organic search as a high-impact performance marketing channel. They offer a platform powered by AI and a proprietary unified data model to optimize web and mobile sites for search, increasing the number of pages seen indexed and ranked by search engines. Botify is trusted by over 500 of the world's most visible brands, including TUI, L'Oréal, Doctolib, Seloger, Carrefour, Adevinta, FNAC, Darty, and Kering. They encourage women and underrepresented groups to apply for roles, regardless of not checking all the boxes. As an SEO Consultant, you will engage with leading brands, help them deliver better business outcomes through SEO, and collaborate with Professional Services teams and partners.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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