Customer Satisfaction Jobs in Other US Location

765,942 open positions · Updated daily

Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Data Analyst

Company: MyPass Global

Location: Other US Location

Posted Dec 17, 2024

MyPass Global is a multi-award-winning workforce compliance software company that helps companies in high-stakes industries reduce risk and save on backoffice costs. They are seeking an innovative MyPasser to join their rapidly expanding team and shape the future of their industry. The role involves data extraction, analysis, and visualization to provide valuable insights for informed decision-making and business performance. The MyPasser will work closely with the Fulfilment Team and collaborate with other departments to ensure data-driven strategies align with organizational objectives. They will be responsible for data collection and analysis, data modeling and reporting quality assurance, data lifecycle management, stakeholder collaboration, and process improvement.

Product Designer (Hybrid Remote Policy)

Company: Brevo

Location: Other US Location

Posted Dec 17, 2024

Brevo is a leading and fast-growing CRM suite with over 500,000 businesses across 180 countries. They offer reliable technology, 75+ integrations, and unparalleled customer experiences. Brevo reached €142M ARR in 2023 with a 40% growth year on year and has close to 1000 employees globally. They are looking for a Product Designer to join their French office to work on campaign creation and management flows for email, SMS, WhatsApp, and Push notifications.

Solutions Consultant - Indonesia

Company: Insider

Location: Other US Location

Posted Dec 17, 2024

Insider is a B2B SaaS company that offers a single platform for Customer Experience and Marketing. They have raised $500M in Series E funding and are backed by top investors. The company is known for its AI-powered personalized experiences and is trusted by over 400 businesses across various industries. They provide equal opportunities and embrace diversity.

Copywriter

Company: Klick Health

Location: Other US Location

Posted Dec 17, 2024

Klick Health is a dynamic and innovative company that specializes in healthcare advertising. They are looking for a creative copywriter to join their team, where the candidate will be responsible for researching, creating, and writing copy for creative concepts. The ideal candidate should have a portfolio showcasing relevant examples of creative copywriting work, specifically for patients, DTC, or healthcare providers. They should also have excellent written communication skills, problem-solving abilities, and the ability to work well within a team setting. The position offers a full-time, permanent opportunity in Toronto, ON.

Software Support Specialist

Company: Objective Corporation

Location: Other US Location

Posted Dec 17, 2024

The text describes a role at Objective, a leading developer of SaaS solutions for the government. The role involves providing last-level product technical support to customers, acting as a technical thought leader, and collaborating with internal stakeholders to improve customer satisfaction. The role requires working on-call or in shift work to cover customers between 800 am and 600 pm Monday to Friday in the customers' local time zone. The role also involves managing incident management, technical knowledge leadership, and customer advocacy.

Technical Support Representative - Tier 1

Company: Boldr (boldrimpact.com)

Location: Other US Location

Posted Dec 17, 2024

Boldr is a global company dedicated to delivering world-class client experiences and creating dignified meaningful work in communities around the world. They are looking for impact-driven individuals who are passionate about helping Boldr grow and achieve their purpose. The Technical Support Representative role involves installing, modifying, and making minor repairs to computer hardware and software systems, resolving tickets, and maintaining system functionality. The ideal candidate should be curious, authentic, analytical, and passionate about client satisfaction with at least 2 years of technical support experience.

Customer Onboarding Manager - Indonesia

Company: Insider

Location: Other US Location

Posted Dec 17, 2024

Insider is a B2B SaaS company that offers a single platform for customer experience and marketing. They have raised $500M in funding and are recognized as a leader in various categories. The company values social progress and has a passionate team working on impactful projects. The Customer Onboarding Manager role is crucial for ensuring smooth platform adoption and client confidence.

Associate Team Administrator

Company: AQA

Location: Other US Location

Posted Dec 17, 2024

AQA is seeking a dedicated Exams Administrator to support their operations and ensure examinations run smoothly. The role offers a purpose-driven environment, ongoing development, a modern office space, and competitive benefits. Applicants should have previous administrative or customer service experience, strong multitasking skills, and excellent attention to detail.

Senior Software Engineer II

Company: ConnectWise

Location: Other US Location

Posted Dec 17, 2024

ConnectWise is a global software company with over 3000 colleagues in North America, EMEA, and APAC. They are dedicated to the success of technology solution providers, offering a suite to manage businesses, sell more efficiently, automate service delivery, and remotely control technology. The company is powered by connections, colleagues, and community, accepting all kinds of people. They value diversity, inclusion, and innovation. The Senior Software Engineer position involves developing high-quality, innovative software, working with cross-functional teams, and influencing others with facts, policies, and practices.

Senior Data Analyst

Company: Ryz Labs

Location: Other US Location

Posted Dec 17, 2024

RYZ Labs is seeking a skilled Senior Data Analyst to join their team and help create a new Data department from scratch. The role involves decision-making, strategy development, and transforming expertise into actionable outcomes. Key responsibilities include measuring and analyzing operations efficiency, building and presenting key performance metrics, and working with stakeholders to understand root causes and translate learnings into actionable insights.

Sr. Manager FinOps O2C Operations

Company: NBCUniversal

Location: Other US Location

Posted Dec 17, 2024

The text describes a job description for a Senior Manager Billing Operations at NBCUniversal. The role is responsible for leading the international billing process for various NBCU businesses, including Advertising Sales, TV Distribution, Universal Pictures International, Universal Networks, and Brand Development. The role involves managing and leading the O2C operations team and BPO, establishing process metrics and KPIs, and driving continuous improvements. The role also requires working closely with GCFO and BPO leads to resolve and monitor delivery services, and maintaining a strong relationship with internal stakeholders to drive improvements.

Technical Support Specialist - Tier 2

Company: Boldr (boldrimpact.com)

Location: Other US Location

Posted Dec 17, 2024

Boldr is a global company dedicated to delivering world-class client experiences and creating dignified meaningful work in communities around the world. They are looking for impact-driven individuals who are passionate about helping Boldr grow and achieve their purpose. The Technical Support Representative role involves installing, modifying, and making minor repairs to computer hardware and software systems, resolving tickets, and maintaining system functionality. The ideal candidate should be curious, authentic, analytical, and passionate about client satisfaction with at least 2 years of technical support experience.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages