Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Sustainability SME – Source to Pay

Company: Mars

Location: Other US Location

Posted Dec 15, 2024

The text describes a new program called Shepherd in Pet Nutrition PN, focused on digitally transforming the business by simplifying and harmonizing processes in Finance, Source to Pay, procurement, and vendor management. The SME role is crucial in representing sustainability business requirements during the ERP transformation, focusing on data collection, process definition, and goal achievement in areas like Social Thriving, People, Packaging, and Environmental GHG, water, land use, etc. The SME will work with consultants, cross-functional teams, and regional deployment teams to ensure supply chain and source to pay process efficiency.

ABM Zwitsal

Company: Unilever

Location: Other US Location

Posted Dec 15, 2024

Unilever is a global business that makes a real impact on the world, working with brands that are loved and improving the lives of consumers and communities. They believe in sustainable living and have a collaborative and flexible working environment. The role involves leading marketing plans, creating consumer insights, leading innovation plans, and working with cross-functional teams.

Partner Billing and Commissions Specialist

Company: Lightspeed Commerce

Location: Other US Location

Posted Dec 15, 2024

Lightspeed is looking for a Partner Billing and Commissions Specialist to join their Partnership team in London. The role involves processing and verifying partner payouts, owning end-to-end responsibility for software commissions and payments, generating data sets for stakeholders, communicating with partners, and continuously improving the commission process. The ideal candidate should have prior experience in a similar role, a strong background in operational analysis, and proficiency in Google Apps, Microsoft Office Suite, Salesforce, and other CRMs. The company offers a flexible work environment, genuine career opportunities, and a range of benefits. Lightspeed is a proud equal opportunity employer and welcomes applications from people with disabilities.

DMI Planner

Company: Rockwell Automation

Location: Other US Location

Posted Dec 15, 2024

Rockwell Automation is a global technology leader focused on helping manufacturers be more productive, sustainable, and agile. They have over 28,000 employees who make a difference every day. They are looking for forward-thinking problem solvers to join their team. The DMI Supply Planner is responsible for planning demand and inventory, order creation, and communication with distributor management teams. They need a Bachelor's degree in Business or related field, a minimum of 1-2 years of experience, and proficiency in Microsoft Excel. They prefer SAP experience, experience with EDI transactions, and APICS CPIM certification. They offer comprehensive mindfulness programs, volunteer PTO, and personalized wellbeing programs.

Senior Demand Planner

Company: Electrolux

Location: Other US Location

Posted Dec 15, 2024

The job description for the Senior Demand Planner role at Electrolux Group in Italy involves managing a robust demand forecasting process, coordinating with sales teams, and driving improvements in sales forecast accuracy. The role requires several years of experience in demand planning, data analysis, and stakeholder management. The position is office-based with hybrid working options available.

Head of UK Operations Engineering

Company: Equinix

Location: Other US Location

Posted Dec 15, 2024

The text describes the role of a Head of UK Operations Engineering at Equinix, a global digital infrastructure company. The role involves leading a team of engineers, ensuring operational excellence, and aligning engineering initiatives with business objectives. The candidate should have a strong technical background, leadership skills, and experience in managing delivery of technical designs for new or modified assets and systems within existing operational infrastructure.

Senior ODMS Coordinator / DMA Implementation Lead

Company: Dow

Location: Other US Location

Posted Dec 15, 2024

Dow is seeking a Senior ODMS Coordinator/DMA Implementation Lead to support the business in maintaining the Operations Discipline Management System (ODMS) and maximizing value from ODMS use in the department. The role requires advanced skills and expertise in various processes, procedures, and systems, as well as specialized technical expertise within an analytical-scientific method or operational process. The successful candidate will lead overall ODMS maintain efforts, coordinate with other ODMS support and implementation roles, act as the organization subject matter expert, and drive the Plan DO Check Act cycle of continuous improvement.

Sr Marketing Visual Designer

Company: Ecolab

Location: Other US Location

Posted Dec 15, 2024

Ecolab is seeking a driven Sr Marketing Visual Designer for future opportunities within their Marketing division in Pune, India. The role involves using design principles, technologies, and techniques to create engaging visual concepts for print and digital deliverables, collaborating with teams to develop creative client-centric solutions that convey a compelling visual story. Ecolab is a global sustainability leader offering water hygiene and infection prevention solutions and services that protect people and the resources vital to life, with annual sales of $14 billion and operations in over 170 countries.

SAP PY-PT Spanish Consultant

Company: Alight Solutions

Location: Other US Location

Posted Dec 15, 2024

Strada is seeking a Senior Time Consultant to support and maintain time management systems and customer service activities for several clients. The ideal candidate should have a Bachelor or Master degree with a Business or Technical emphasis, experience in Time management tools such as SAP HCM, PT, Workday, ADP, Horoquartz, eTemptation, and Kronos, and be located in Spain, Italy, Poland, or Portugal. The position offers a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization. Strada is committed to diversity, equity, and inclusion and provides reasonable accommodations for employees with disabilities and sincerely held religious beliefs and practices.

Account Coordinator

Company: Elsevier

Location: Other US Location

Posted Dec 15, 2024

The Account Coordinator role involves guiding customers through the implementation and use of Editorial Manager® and ProduXion Manager® software, providing customer training, troubleshooting, and managing customer data. The ideal candidate should have experience in software support, customer service, and the scholarly publishing industry. Strong communication skills, organizational abilities, and flexibility are required.

Buyer

Company: Rockwell Automation

Location: Other US Location

Posted Dec 15, 2024

Rockwell Automation is a global technology leader focused on helping manufacturers be more productive, sustainable, and agile. They have over 28,000 employees who make a positive impact worldwide. They are looking for energetic problem solvers to join their team and help change the world for the better. The job description involves managing customer challenges, providing optimized supply routes, and ensuring efficient procurement support. The ideal candidate should have a Bachelor or Master's degree in Supply Chain, Procurement, or Supply Chain Management, and have experience in logistics or supply chain management. They should have excellent communication skills, both written and verbal, and be comfortable working in a multicultural environment. Rockwell Automation offers a comprehensive benefits package, including life insurance, private medical care, and more.

Sales Account Manager

Company: Elsevier

Location: Other US Location

Posted Dec 15, 2024

The text is about a job posting for a motivated self-starter to manage and increase sales with existing customers in the healthcare industry. The role involves managing relationships, identifying opportunities for sales, and providing analysis of usage and metrics. The position requires strong consultative sales skills, customer focus, building relationships, driving for results, collaboration, and communication. The ideal candidate should have a proven track record of success in B2B sales, strong technology solution selling experience, and healthcare experience. They should be adept at using CRM systems and have excellent communication, organizational, and analytical skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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