Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

SRG IDC Applications Team Lead

Company: Version 1

Location: Other US Location

Posted Jan 30, 2025

Version 1, a digital-first consultancy, is celebrating 26 years in technology services and is trusted by global brands. They have won several awards including Innovation Partner of the Year 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year EMEA 2023, and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. They are looking for an Applications Managed Services Team Lead to build and maintain relationships with customers, ensuring high satisfaction ratings. The role involves scoping out work, inputting into service design and support, managing customer escalations, and identifying opportunities for new work. The ideal candidate should have proficiency in multiple technologies including PHP, Java, open-source tools, and Oracle applications, as well as DevOps practices, security and compliance knowledge, and managerial skills.

SDET-2(Product)

Company: Zinier

Location: Other US Location

Posted Jan 30, 2025

Zinier is a NoCode Customization field service automation platform that empowers field service organizations with the combined power of humans and technology. The company offers customizable ZiniApps to solve challenges across the entire lifecycle of field work, including installation and maintenance. Zinier is a global team headquartered in Silicon Valley with leading investors. They are looking for a Senior QA Engineer to join their rapidly expanding product development team, responsible for testing customer solutions built using the Zinier platform and products.

Site Manager

Company: New Home Co

Location: Other US Location

Posted Jan 30, 2025

New Home Co is a reputable homebuilder recognized for its innovative and consumer-driven homes in major metropolitan areas across several states. The company values its team members, aiming to provide a supportive work environment. The Site Manager position involves managing all aspects of the home building process, ensuring quality, customer satisfaction, cost control, and subdivision management. The role requires excellent communication skills, progressive construction management experience, and the ability to work in various weather conditions. The estimated annual compensation is between $95,000 and $107,000, with additional benefits including a competitive commission structure, comprehensive health coverage, and a 401k retirement plan.

Manager, AI Chatbot Experience

Company: Wealthsimple

Location: Other US Location

Posted Jan 30, 2025

Wealthsimple, a leading Canadian fintech company, is seeking a Manager AI Chatbot Experience to lead a team responsible for managing and improving the company's client-facing AI chatbot. The role involves defining a strategic roadmap for the chatbot, continuous testing and monitoring of its performance, managing a team for quality assurance, optimizing chatbot prompts and content, configuring and maintaining integrations with other systems, and driving continuous improvement. The company offers competitive benefits, including a retirement savings matching plan, wellness budgets, and a remote-first work environment.

Parts Inside Sales Representative

Company: Cox Enterprises

Location: Other US Location

Posted Jan 30, 2025

Cox Automotive Mobility Fleet Services is a leading provider of onsite mobile maintenance and repair services for light, medium, and heavy-duty trucks and trailers. They are currently hiring a Parts & Sales Representative responsible for generating leads, closing sales, and exceeding customer expectations. The role requires strong communication skills, a proven track record in achieving sales quotas, and experience with Microsoft Applications and Karmak Fusion software. The hourly pay rate is $1889 - $2832, with additional benefits including health care insurance, retirement planning, and paid time off.

Bilingual (JP/EN) IT Help Desk (Hybrid)

Company: SquareTrade

Location: Other US Location

Posted Jan 30, 2025

SquareTrade, a market leader in protection plans, is seeking a detail-oriented IT Help Desk professional in Tokyo, Japan. The role involves providing primary response for user requests, monitoring support issues, setting up hardware and software, troubleshooting technical difficulties, managing mobile device systems, and more. The ideal candidate should have 13 years of IT support experience, fluency in Japanese and English, proficiency in IT support ticketing systems, strong knowledge of various operating systems, network troubleshooting skills, excellent problem-solving skills, and a positive attitude. SquareTrade values customer obsession, innovation, entrepreneurship, impact, people, and integrity.

Entry Level Sales Representative

Company: The Acquisition Group

Location: Other US Location

Posted Jan 30, 2025

The text is a job posting for a sales position at TELUS Communications, a leader in business marketing solutions. The company offers opportunities for advancement, flexible work schedules, comprehensive training, and a vibrant inclusive team environment. The role involves door-to-door marketing, building customer relationships, and maintaining self-motivation. The ideal candidate should have excellent communication skills, negotiation abilities, and strong time management skills. The company is committed to excellence in marketing and customer service.

Administrative Assistant/Receptionist

Company: RESPEC

Location: Other US Location

Posted Jan 30, 2025

RESPEC, a global 100% employee-owned consulting and services company, is seeking an Administrative Assistant Receptionist for its Fairbanks AK location. The company, founded in 1969, specializes in water, mining, energy, natural resources, and infrastructure services. The ideal candidate should have strong organizational skills, experience with Office365, and proficiency in Microsoft Office products. The role involves acting as a gatekeeper, handling queries, providing administrative support, managing inventory, and maintaining a tidy workspace. The position offers a comprehensive benefits package, including flexible work schedules, paid parental leave, and a 401k with company match.

Client Account Manager

Company: Palmetto Technology Group, Inc.

Location: Other US Location

Posted Jan 30, 2025

COURSER is a technology service company that values teamwork, service, growth, trust, and innovation. They are seeking a knowledgeable and customer-focused Client Account Manager to join their team. The role involves managing client relationships, providing technical support, guiding clients through onboarding, customizing solutions, developing account strategies, ensuring customer success, providing training, gathering feedback, and collaborating cross-functionally. Key qualifications include a bachelor's degree, 3+ years of experience in account management, proven track record in managing client relationships, excellent communication skills, strong organizational skills, and proficiency with CRM software. Benefits include a competitive benefits package, 401k match, flexible PTO, holidays, gym reimbursement, Amazon Prime reimbursement, volunteer time, paid maternity and paternity leave, paid certifications, and learning and development programs.

Supervisor Workforce Strategy & Operations

Company: Optimum

Location: Other US Location

Posted Jan 30, 2025

Optimum, a leader in connectivity, is seeking a dynamic Supervisor Workforce Strategy to lead workforce planning initiatives, optimize staffing models, and enhance operational efficiency. The ideal candidate will supervise a team of workforce analysts, foster a culture of continuous improvement, and collaborate with multiple departments. Key responsibilities include team leadership, workforce planning and strategy, operational efficiency, collaboration and communication, and performance management and reporting. Qualifications include a bachelor's degree, 3+ years of workforce management experience, and proficiency in workforce management systems.

Occupancy Specialist II (Squire Village)

Company: WinnCompanies

Location: Other US Location

Posted Jan 30, 2025

WinnCompanies is seeking a detail-oriented Occupancy Specialist II for a 379-unit affordable housing community in Manchester, CT. The role involves assisting with tenant recertifications, processing forms, and ensuring compliance with funding regulations. The position offers a competitive pay range, a typical work schedule, and comprehensive benefits. Requirements include a high school diploma, relevant work experience, and certification as a Certified Occupancy Specialist. Preferred qualifications include a degree, SHCM certification, and ARM Certification. WinnCompanies is a nationally recognized leader in apartment community management and development, offering a job that is challenging, rewarding, and conducive to professional growth.

TRS Operations Manager

Company: Parker Wellbore

Location: Other US Location

Posted Jan 30, 2025

Parker Wellbore, a leader in the drilling industry since 1934, values trust, collaboration, ownership, innovation, and tenacity. The TRS Operations Manager plays a crucial role in ensuring operational conformance, maintaining customer relations, and driving efficiency improvements. The role involves recruiting and managing employees, attending customer meetings, and providing technical support. The ideal candidate should have a diploma or bachelor's degree in Mechanical or Administration, at least 10 years of experience in Tubular Running Services, and strong communication, interpersonal, and problem-solving skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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