Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Client Support Representative

Company: Aces Global

Location: Other US Location

Posted Jan 30, 2025

The firm is seeking a Client Support Representative to enhance customer service and sales, fostering an environment of knowledge sharing and client-centricity. The role involves providing exceptional customer service, developing client relationships, troubleshooting issues, and maintaining accurate sales account information. The ideal candidate should have a high school diploma, client service or sales experience, strong interpersonal skills, and the ability to work independently and as part of a team.

Senior Big Data Engineer

Company: dunnhumby

Location: Other US Location

Posted Jan 30, 2025

dunnhumby, a global leader in Customer Data Science, is seeking a Senior Big Data Engineer with extensive experience in managing Big Data, high-level programming languages, and HadoopSpark Toolsets. The company offers a comprehensive rewards package, flexible working hours, and a commitment to diversity and inclusion. The role involves working with transformative brands and influencing global retailers.

Technician III/Engineer I

Company: Entre Technology Services, LLC

Location: Other US Location

Posted Jan 30, 2025

Entre Technology Services is seeking a Technician III/Engineer I with 3+ years of helpdesk and onsite technical support experience. The role involves maintaining IT systems, coordinating complex projects, and implementing IT solutions. The ideal candidate should have a passion for customer service, strong technical skills, and excellent communication abilities. Responsibilities include providing support for computer applications, system devices, and hardware issues, as well as assisting in the installation, maintenance, and general support of systems. The candidate should be able to prioritize tasks, manage time effectively, and demonstrate patience in explaining solutions to end users. The role requires a high school diploma and the ability to work in a fast-paced environment, often on nights and weekends. Travel for client onsite visits is required, and a valid driver's license is necessary. A+ and Network+ certifications are preferred.

NICE - Actimize Support Engineer

Company: Sutherland

Location: Other US Location

Posted Jan 30, 2025

One Sutherland is a global company that values diversity and fosters a positive work environment. The Actimize Technical Support Engineer role involves reviewing and investigating client issues, providing accurate guidance, and collaborating with higher tiers for end-to-end resolution. The ideal candidate should have excellent communication skills, at least 2 years of technical support experience, and proficiency in Java, Windows Forms, SQL, and XML. Knowledge of Linux, Microsoft Server, SQL Server, XML, HTML, PERL, and server tuning is also required.

Sales Ops Specialist

Company: Natron Energy

Location: Other US Location

Posted Jan 30, 2025

Natron Energy is seeking a Sales Operations specialist to manage a wide range of tasks including order entry, RMA processes, sales and marketing events, and customer visits. The role requires strong time and priority management skills, proficiency in Word, Excel, and PowerPoint, and a minimum of 3 years of experience in office management, sales, or related business activities. The successful candidate will report directly to the Chief Commercialization Officer and work on-site in Holland, MI. Natron Energy offers a competitive benefits package and is an equal opportunity employer.

Staff Accountant

Company: Ponca City Development Authority

Location: Other US Location

Posted Jan 30, 2025

GARAGAMidAmerica Door Facility is seeking a Staff Accountant for their Ponca City office. The ideal candidate should have a strong accounting background, excellent attention to detail, and knowledge of regional laws and regulations. Responsibilities include managing accounting procedures, ensuring financial compliance, providing financial guidance, and working with the sales team to set up customer invoicing. Requirements include 3 years of manufacturing experience, a Bachelor's degree in accounting, strong math skills, and proficiency in Microsoft Office Suite. GARAGAMidAmerica offers benefits such as 401k matching, health insurance, and production bonuses.

Analyst, Cybersecurity Operations (Detection & Response) L1

Company: McDonald’s Global Technology

Location: Other US Location

Posted Jan 30, 2025

McDonald's is accelerating its growth strategy, focusing on enhancing the customer experience through technology innovation in delivery, digital, and drive-thru services. The company is investing in AI, robotics, and emerging tech to digitize its operations and improve efficiency. The L1 Response Analyst role within the Security Operations Center (SOC) is crucial for protecting McDonald's information assets, monitoring system activity, and analyzing network traffic to identify potential threats. The ideal candidate should have a foundational understanding of cybersecurity practices, cloud technologies, and incident handling procedures. McDonald's values diversity and inclusion, and the company is committed to creating an inclusive culture and contributing to its communities.

Jr. Billing Administrator

Company: Atlas Technica

Location: Other US Location

Posted Jan 30, 2025

Atlas Technica, founded in 2016, is a growing IT management and cybersecurity firm for investment firms. They value ownership, execution, growth, intelligence, and camaraderie. The company is seeking a Jr Billing Administrator with strong attention to detail, familiarity with billing software, excellent organizational skills, and proficiency in MS Office. Responsibilities include preparing and dispatching invoices, monitoring payments, resolving discrepancies, and maintaining accurate billing records. Atlas Technica offers competitive salaries, comprehensive benefits, and a professional yet friendly environment.

Operations Analyst (India)

Company: doola

Location: Other US Location

Posted Jan 30, 2025

doola is seeking an Operations Analyst to join their team and report directly to the Head of Operations. The role involves partnering with internal stakeholders to deliver insights, strategy, and technology solutions across the customer journey. Key responsibilities include performing analysis of customer reviews, running analytics across the CS and Operations organization, and driving priority initiatives. The ideal candidate should be a fast learner with experience in a startup environment, strong execution skills, and excellent communication abilities. doola is an equal opportunity employer committed to providing reasonable accommodations for talented individuals with disabilities and disabled veterans.

Application Support - Treasury and Tax Technology

Company: Otis Elevator

Location: Other US Location

Posted Jan 30, 2025

Otis, a leading global elevator and escalator company, is seeking an experienced Application Support professional for Treasury and Tax Technology. The role involves providing level 1 support for tax and treasury applications, monitoring file transmissions, managing user access, and assisting in system test plans. The ideal candidate should have 2+ years of experience in application support, business analysis, and infrastructure components. Preferred experience includes Kyriba, Treasury Banking, DT Tax, OneSource, Indirect Tax Determination, Sabrix, Corptax, PTMS, Longview, and SaaS applications. Exceptional customer focus, communication, collaboration, and relationship-building skills are required. Otis offers opportunities for growth, training, and resources, and is committed to diversity, ethics, and quality.

Senior Front-end Software Engineer

Company: Apply Digital

Location: Other US Location

Posted Jan 30, 2025

Apply Digital, a global digital transformation partner, is seeking a Senior Frontend Software Engineer. The role involves designing and implementing high-quality test-driven frontend code, optimizing applications for performance, collaborating with designers, and implementing components based on specified designs. The ideal candidate should have deep expertise in TypeScript, Next.js, React, and modern CSS methodologies. The company values inclusivity, offers comprehensive benefits, and promotes work-life balance.

Customer Success Manager, German speaker

Company: Pipedrive

Location: Other US Location

Posted Jan 30, 2025

Pipedrive, a cloud-based software company trusted by over 100,000 businesses in 179 countries, is seeking a Customer Success Manager. The role involves onboarding customers, increasing user acquisition and engagement, ensuring retention, and uncovering upsell opportunities. The ideal candidate should have 2+ years of experience in Account Management or Customer Success within the tech industry, excellent communication skills, and the ability to manage competing priorities in a fast-paced environment. Pipedrive offers a valued-driven work environment, flexible working hours, and competitive benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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