Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Accounts Receivable Analyst I

Company: Thomson Reuters

Location: Other US Location

Posted Dec 13, 2024

The text describes a job posting for an Accounts Receivable Analyst I position in a BPO industry. The role involves tracking and converting outstanding invoices to cash, performing audits, collaborating with collections teams, preparing reports, and suggesting improvements. The ideal candidate should have a Bachelor's degree, at least 1 year of experience, and excellent communication skills. The company offers a flexible hybrid work environment, comprehensive benefits, and opportunities for professional growth.

Nail Gun Operator

Company: UFP Industries

Location: Other US Location

Posted Dec 12, 2024

The Assembler I role involves fabricating or assembling components according to customer specifications, maintaining work area cleanliness, and ensuring compliance with standards. No minimum experience is required, but a high school diploma or GED is preferred. The company is an equal opportunity employer.

Software Engineer, Full-Stack

Company: Mashgin

Location: Other US Location

Posted Dec 13, 2024

Mashgin is a series B startup with 10 years of progress, already profitable, and aiming to eliminate checkout lines. They are looking for a full-stack developer to help build the software for their kiosks, which interface with hardware and visual components. The position is remote and based in Curitiba, Brazil. Mashgin offers a fast-paced work environment, competitive salary, and flexible PTO. They value autonomy, customer experience, and a culture of respect and fun.

Staff Architect, AI/ML (India)

Company: Code and Theory

Location: Other US Location

Posted Dec 13, 2024

The text describes a role at Code and Theory, a digital-first creative agency, as a Staff Architect in AIML with 10-15 years of experience. The role involves driving data-driven solutions, mentoring team members, and shaping technical strategies. The Staff Architect will serve as an expert across the entire data lifecycle, provide technical guidance, propose solutions, mentor junior team members, and lead discussions to establish frameworks and best practices. They will also lead impactful case studies, negotiate technical solutions with client stakeholders, and drive the successful completion of client projects.

Customer Support Specialist II - GG

Company: PartnerHero

Location: Other US Location

Posted Dec 13, 2024

The text describes a customer support role with PartnerHero, offering hybrid work, competitive salary, and benefits. The role involves providing exceptional customer service via email, chat, and phone. The company values care, growth, trust, ownership, and humility. It is an equal opportunity workplace committed to diversity, inclusion, equity, and belonging.

Field Sales Representative

Company: Nielsen

Location: Other US Location

Posted Dec 13, 2024

Nielsen is seeking a Field Sales Representative to conduct in-person interviews, navigate secure buildings, and promote the importance of participating in Nielsen Ratings. The role requires strong communication skills, the ability to work non-traditional hours, and a valid driver's license. The position offers a comprehensive benefits package, including health and wellness plans, a 401k retirement plan, generous paid time off, a company-provided car, and a discretionary incentive bonus.

Cartage Coordinator

Company: Expeditors

Location: Other US Location

Posted Dec 12, 2024

Expeditors is a global supply chain management company with 15,000 trained professionals and 250+ locations worldwide. They offer innovative customer service-based logistics, professionalism, leadership, and a friendly environment. The job description involves dispatching pickups and deliveries, handling freight and information, providing excellent customer service, and managing workflow. The company offers excellent benefits, a wage of $1950-$2250 per hour, and a positive work environment.

Omni/Front-end Participant Testing

Company: Voya Financial

Location: Other US Location

Posted Dec 13, 2024

Voya is a company with a strong purpose and a winning culture, offering a flexible work location and various benefits. They are looking for a Quality Assurance Analyst to ensure resources are in place for testing and validation. The role requires strong technical and interpersonal skills, and the company values diversity, critical thinking, and teamwork.

Sales Development Representative - Hybrid

Company: BigCommerce

Location: Other US Location

Posted Dec 13, 2024

BigCommerce is a company that aims to help merchants grow their businesses by providing them with the best ecommerce platform and support. They are also committed to growing their employees and providing them with an excellent work experience. They are expanding globally and are looking for a Sales Development Representative to join their team in Sydney, Australia.

Sr UI Software Developer

Company: Voya Financial

Location: Other US Location

Posted Dec 13, 2024

Voya is a company with a strong purpose and a winning culture. They are looking for a Software Developer to work on building new and engaging websites and platforms. The role requires a deep understanding of JavaScript and experience with front-end technologies. The company values communication, teamwork, and leadership. They offer competitive compensation, benefits, and a supportive work environment.

Electrical Design Specialist

Company: BAE Systems, Inc.

Location: Other US Location

Posted Dec 13, 2024

The job description outlines the role of an Electrical Design Specialist, who is responsible for designing and drafting both electrical and mechanical aspects of electronic equipment. The position requires advanced modeling and analysis tools, and experience with military ground vehicles. The successful candidate will work closely with customers, plant operations, and outside vendors to produce wiring harnesses and cable assemblies.

CN1717: MD Marketing

Company: FedEx

Location: Other US Location

Posted Dec 12, 2024

FedEx Express is a global logistics company that connects people and possibilities with diverse transportation, ecommerce, and business solutions. They serve more than 220 countries and territories, and are recognized as one of the most admired brands in the world. FedEx is committed to diversity, equal opportunity, and fairness, and offers competitive benefits, flexible work arrangements, and programs to support wellbeing. They encourage applicants with diverse backgrounds and experiences to apply.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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