Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Email Developer

Company: Genesys

Location: Other US Location

Posted Dec 12, 2024

Genesys is a global company that empowers organizations to improve customer experiences through AI-powered email templates and marketing automation. They offer a fast-paced environment, technical details, and a commitment to diversity and equal opportunity. The role requires technical skills, collaboration, and a focus on customer outcomes.

Senior Software Engineer (Performance Test)

Company: Mastercard

Location: Other US Location

Posted Dec 12, 2024

The text describes the role of a Senior Software Engineer for Performance Test at Mastercard. The role involves leading performance testing of complex systems, planning and managing performance testing activities, ensuring compliance with Mastercard standards, and implementing an effective performance test strategy. The role also includes defining performance requirements, identifying appropriate testing strategies, and working with various tools for performance monitoring. The role requires experience in performance testing tools such as LoadRunner and JMeter, and performance monitoring tools such as Dynatrace, Splunk, and AppDynamics. The role also involves building a right performance environment, data sets, and using data virtualization tools. The role requires excellent communication skills, problem-solving skills, and leadership skills.

Business Analyst-1

Company: CommerceIQ

Location: Other US Location

Posted Dec 12, 2024

CommerceIQ is a leading ecommerce management solutions provider that empowers brands to make data-driven decisions and increase retail media ROI. They offer a unified platform to streamline marketing, supply chain, and sales operations for over 2200 global brands across more than 50 countries. The company is seeking a Business Analyst with strong data analysis skills to drive millions of dollars in incremental sales for customers.

Senior Customer Success Manager

Company: Genesys

Location: Other US Location

Posted Dec 12, 2024

Genesys is seeking a collaborative Customer Success Manager to drive customer value realization and foster strong partnerships across the organization. The ideal candidate will understand customer experience fundamentals and expertly orchestrate internal resources to ensure customer success. The role involves leading a portfolio of strategic accounts, orchestrating seamless collaboration between teams, driving regular business reviews, developing customer success plans, and managing enterprise customers. The required qualifications include 4+ years of Customer Success Management experience, a Bachelor's degree in business management or related field, and proven track record of managing enterprise customer relationships.

Senior Director, Sales Engineering - Issuing Solutions

Company: Visa Inc,

Location: Other US Location

Posted Dec 12, 2024

The text describes a job description for a Head of Global Sales Engineering at Visa, focusing on expanding VAS Issuing Sales, building a high-performing team, and driving revenue growth through increased deal attachment, shorter deal cycles, faster revenue activation, and higher client satisfaction. The role requires strong leadership, technical knowledge, and collaboration with regional leaders and global Issuing Solutions product teams.

Technical Support Engineer (entry-level)

Company: Genesys

Location: Other US Location

Posted Dec 12, 2024

Genesys is a company that empowers organizations of all sizes to improve customer experiences and business outcomes. They offer an AIpowered Experience Orchestration platform called Genesys Cloud, which helps organizations differentiate with personalized experiences at scale. The company is committed to equity in the workplace and does not ask for sensitive personal or financial information during the application process.

Regional Study Coordinator

Company: Labcorp

Location: Other US Location

Posted Dec 12, 2024

The text is about an opportunity to work as a Regional Study Coordinator (RSC) in Labcorp Drug Development, where you can contribute to the development of groundbreaking therapies and anticipate future drug development challenges. The position is remotely based in Spain and involves managing local laboratory operations, serving as a bridge between internal departments and clinical studies, and communicating critical information to various departments and the project management team.

Finance Analyst

Company: IQVIA

Location: Other US Location

Posted Dec 12, 2024

The job overview involves supporting business transformational projects, including implementation of functional resource models, strategic enterprise models, and corporate acquisitions. The role requires working closely with various teams and stakeholders, maintaining documentation, and preparing project status reports. The qualifications include a Bachelor's Degree in Finance or a similar area and at least 1 year of experience.

Supervisor, Cash Operations

Company: Inmar Intelligence

Location: Other US Location

Posted Dec 12, 2024

The Supervisor Cash Operations position is a crucial role in overseeing the Cash Application team and ensuring accurate and timely completion of work according to department policies. The position involves direct and indirect supervision of associates, generating reports, reviewing cash activity, and resolving issues. The Supervisor is also responsible for handling technical issues, making system enhancements, and ensuring efficient and timely processing of incoming mail. The position requires strong leadership, communication, and analytical skills.

AEM Frontend Developer

Company: Labcorp

Location: Other US Location

Posted Dec 12, 2024

We are seeking a skilled and experienced AEM Frontend Developer to join our development team. The ideal candidate is a self-motivated individual with a deep understanding of AEM development best practices, strong technical skills, and a passion for creating exceptional web experiences.

Key Account Manager

Company: IQVIA

Location: Other US Location

Posted Dec 12, 2024

The text describes a job posting for a Key Account Manager position in Spain at IQVIA, a global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. The role involves client engagement, understanding client business, managing operations, and contributing to enterprise-level governance. The ideal candidate should have 46 years of experience in the pharmaceutical or related industry, excellent interpersonal skills, and a proven track record of proactivity and opportunity identification.

Technical Support Engineer

Company: Genesys

Location: Other US Location

Posted Dec 12, 2024

Genesys is a company that empowers organizations to improve customer loyalty and business outcomes through AI-powered experience orchestration. They offer a wide range of benefits and independence to employees, with a focus on empathy and collaboration. The Technical Support Engineer role involves being the primary contact for customers, resolving technical issues, and collaborating with internal teams. The company values diversity and is committed to equal opportunity employment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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