Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Software Engineer (Full stack developer)

Company: Applied Materials

Location: Other US Location

Posted Dec 12, 2024

Applied Materials is seeking a Software Engineer with 1-10 years of experience in software development, web development using React Js or Angular Js, full stack development, Python, React Javascript, Big data, and Database. The ideal candidate should have strong analytical skills, oral and written communication skills, and the ability to work independently. The position is a full-time, new college grad position with travel required.

Key Account Manager

Company: Wolt

Location: Other US Location

Posted Dec 12, 2024

Wolt is a technology company that makes it easy to deliver food, groceries, and other local products to your home or office. They have a high-rated app, have raised significant funding, and have been recognized as one of the fastest-growing companies in Europe. They are looking for a Key Account Manager to help expand their business in Lithuania.

Principal Engineer, Data Analytics Engineering

Company: Western Digital

Location: Other US Location

Posted Dec 12, 2024

Western Digital is a company that focuses on problem-solving and innovation in the technology sector. They have a long history of supporting various platforms and technologies, including data centers, social media, and gaming. The company offers a wide range of storage devices and platforms for both business and consumer use. They are also working on advanced analytics solutions and big data platforms to help businesses improve their operations and customer experience.

Strategic Customer Success Manager [Korean Speaking]

Company: Atlassian

Location: Other US Location

Posted Dec 12, 2024

Atlassian is seeking a Strategic Customer Success Manager with Korean language skills to help customers realize the value of their Atlassian investment. The role involves building relationships, guiding complex customers, and delivering value realization through proactive and programmatic customer engagement. The successful candidate will work remotely and report to the Regional Head of Customer Success.

Software Engineer (Motorsport)

Company: Catapult

Location: Other US Location

Posted Dec 12, 2024

SBG Sports Software, a leading developer of data and video-based performance analysis software for international elite sports, is seeking a talented and inquisitive Software Engineer to join their team in London. The role involves designing and implementing professional applications for elite-level motorsport using sound software engineering practices, maintaining and supporting existing applications, assisting with documentation and test design, and more. The ideal candidate should have C++ experience or experience in another object-oriented language and a willingness to learn C++, a degree in computer science or a related scientific or technical subject, experience developing efficient data structures and algorithms, a passion for technology, excellent spoken and written English, excellent communication skills, good organization and time management, and the ability to work flexibly, including evenings and weekends, and travel to sporting events for customer support and training.

Data & Reporting Analyst II

Company: ICON plc

Location: Other US Location

Posted Dec 12, 2024

The text describes a job posting for a Data amp Reporting Analyst II position at ICON plc, a global healthcare intelligence and clinical research organization. The role involves tracking, reporting, and analyzing operational metrics to provide performance oversight, identify risks, and deliver trials to the highest customer standards. The ideal candidate should have a bachelor's degree in a related field, 3+ years of related experience, and strong analytical and critical thinking skills. The company offers competitive benefits and a diverse culture that rewards high performance and nurtures talent.

Senior Brand Manager

Company: McCain Foods

Location: Other US Location

Posted Dec 12, 2024

The Senior Brand Manager Retail Marketing US Appetizers is a critical member of the North America NA Marketing Team at McCain, responsible for developing and executing annual and midrange portfolio and marketing strategies to deliver the 2030 Plan for the channel. The ideal candidate is a proven consumer marketer with a strong commercial lens, sound technical marketing skills, and experience leading cross-functional teams. The role emphasizes customer obsession, thinking big and planning ahead, and creating safe spaces for people to grow and succeed.

Senior Engineer, ASIC Development Engineering (DFT)

Company: Western Digital

Location: Other US Location

Posted Dec 12, 2024

Western Digital is a company that focuses on powering global innovation and pushing the boundaries of technology. They are known for their technology that helped put a man on the moon and support storage infrastructure behind many platforms. They offer an expansive portfolio of technologies for business and consumers. The company values diversity and is committed to offering opportunities to applicants with disabilities.

Principal Master Data Management

Company: GSK

Location: Other US Location

Posted Dec 12, 2024

This is an exciting time to join GSK Global Pharma Commercial as a Senior Product Manager for Master Data Management. The role involves building a team, leading MDM solutions, and working closely with various business lines and technology groups. The successful candidate will have extensive experience in data warehousing, data lake, and related technologies, as well as deep knowledge of industry standards like IBM MDM, Reltio, Informatica Stibo, etc. The position offers the opportunity to drive tool evaluation, rapid prototyping, and promote data culture and literacy.

Innovation Senior Brand Manager

Company: McCain Foods

Location: Other US Location

Posted Dec 12, 2024

The text describes a role for an Innovation Senior Brand Manager at McCain Foods. The role involves leading a strategic disruptive growth platform, building and executing a multiyear platform strategy, and driving scalable innovation from ideation to market readiness. The manager will work with cross-functional partners, brand marketing, insights, R&D, manufacturing, supply chain, and go-to-market teams. The role requires strong leadership, project management, and communication skills. The successful candidate will thrive in ambiguity and embrace change to drive profitable growth for the brand and the business.

Equity Technical Account Manager

Company: ION Group

Location: Other US Location

Posted Dec 12, 2024

The role involves working as a Technical Account Management TAM, owning the client relationship, delivering upgrades, maintenance, new services, migrations, change requests, and day-to-day operations. The TAM should have excellent communication skills, business knowledge in Equities, experience in delivering financial software services, and the ability to manage and communicate a delivery plan. The role requires managing multiple customers and deliveries concurrently, working with teams to rectify failures, and managing the scope of work.

Lead, Technology, Calypso - Back Office

Company: Standard Bank Group

Location: Other US Location

Posted Dec 12, 2024

Standard Bank Group is a leading African-focused financial services group offering various career opportunities. They serve clients ranging from individuals to businesses, and are passionate about creating growth in Africa and delivering value to customers.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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