Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Software Developer, Back End (Bangkok-based, 12-month Contract)

Company: Agoda

Location: Other US Location

Posted Dec 12, 2024

Agoda is an online travel booking platform for accommodations, flights, and more. They build and deploy cutting-edge technology to connect travelers with a global network of hotels and holiday properties. Based in Asia and part of Booking Holdings, Agoda values diversity, creativity, and collaboration. They innovate through a culture of experimentation and ownership, aiming to make travel easy and rewarding for everyone.

Staff Software Engineer - DevSecOps

Company: Commonwealth Bank

Location: Other US Location

Posted Dec 12, 2024

The text is a job posting for a Staff Software Engineer position at CommBank, emphasizing the use of world-leading technology and innovation, DevSecOps practices, and microservices architecture. The company values diversity, collaboration, and continuous improvement. They are looking for someone with a strong application development background, experience leading a high-performing engineering team, and knowledge of public cloud engineering, particularly AWS.

Junior Client Experience Executive

Company: YouGov

Location: Other US Location

Posted Dec 12, 2024

This job posting is for a Junior Client Experience Executive role at YouGov Research Services Support. The role involves being a part of the full customer journey, supporting clients to learn and use the YouGov Surveys SelfServe platform, and delivering key parts of YouGov's strategy. The successful candidate will be the first point of contact for UK clients, respond to client queries, train new clients and internal staff, review client surveys, and respond to queries related to login and registration issues. The role offers growth opportunities in the growth of YouGov Surveys SelfServe and India's presence. The qualifications required include teamwork, fluent English, client-facing experience, and enthusiasm. The shift timings are from 2 PM to 11 PM on Monday to Friday. YouGov is a global online research company with a strong reputation for accurate data and a mission to make millions of opinions heard. The company values diversity and offers best-in-class benefits. The job posting is an equal opportunity employer.

Applied Scientist, Operations Research

Company: Wolt

Location: Other US Location

Posted Dec 12, 2024

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants, and couriers. They connect people looking to order food and other goods with people interested in selling and delivering them. Wolt develops a wide range of technologies and operates its own grocery stores. The company values diversity, equity, and inclusion. They have a Product+ team that works on Wolt's products tools, and platforms. Wolt is looking for an Applied Scientist specialized in Operations Research to work on efficiently assigning tasks to Courier Partners. The role can be based in one of their tech hubs in Helsinki, Berlin, or Stockholm.

Front of House Receptionist

Company: Bupa

Location: Other US Location

Posted Dec 12, 2024

This is a job description for a Front of House Receptionist position at Bupa Euston Health Centre. The role involves greeting and welcoming customers, supporting the customer journey, answering queries, ensuring correct paperwork is available, managing suppliers, assisting with bookings, processing documents, monitoring stocks, and maintaining well-presented facilities. The role requires administrative experience in healthcare, customer service, prioritization, communication, organization, attention to detail, teamwork, adaptability, and a proactive attitude. Benefits include competitive salary, health insurance, pension plan, annual health services bonus, and various other benefits and online discounts. Bupa is a Level 2 Disability Confident Employer.

Account Executive, New Customer Acquisition

Company: Qt Group

Location: Other US Location

Posted Dec 12, 2024

Qt Group is seeking an Account Executive to lead innovation and break into the blue ocean desktop testing markets with their leading GUI testing automation tool Squish. The role offers a significant impact in the market, great technology, and the opportunity to work with a trusted and respected company. The candidate will build relationships with key stakeholders, prospect new sales opportunities, and develop world-class sales proposals. The role also offers 25 vacation days per year, health insurance, reimbursement of mobile bill and internet at home, Swile meal voucher, flexible hours, a mobile phone and subscription, language learning platform Babbel, and full support for mental health at work and home. Qt Group is a global software company trusted by industry leaders and over 15 million developers worldwide.

Senior Sales Executive – SaaS, AI/ML Products

Company: Meesho

Location: Other US Location

Posted Dec 12, 2024

The Meesho AI Services team is revolutionizing customer support through cutting-edge AI technologies. They aim to partner with call centers and BPOs to deliver seamless, efficient, and customer-focused operations. The team is passionate about AI, building strong partnerships, and creating impactful change. The Sr Sales Executive role involves identifying and engaging potential clients, understanding their needs, and closing sales to meet or exceed targets. The team is looking for a proven sales professional with experience in SaaS and AIML products. Meesho is a platform that democratizes internet commerce for everyone, providing sellers with industry-first benefits. They cater to an underserved and unique customer base and cover every serviceable pincode in the country. Meesho offers market-leading compensation, holistic wellness, and work-life balance benefits.

B2B SEO Lead (x/f/m)

Company: Doctolib

Location: Other US Location

Posted Dec 12, 2024

This job posting is for a permanent position in SEO, Technical SEO, and Content Optimization to drive organic growth in the B2B SaaS industry. The ideal candidate should have experience in both technical SEO and content optimization, a proven track record in growth strategies, strong coordination and communication skills, analytical and data-driven abilities, a user-centric approach, and knowledge of the healthcare market. The company offers free health insurance, quarterly bonuses, a flexible workplace policy, wellbeing program, and relocation support. The interview process includes a 45-minute meeting with the Talent Partner, a 60-minute meeting with the Hiring Manager, a case study presentation, and a 30-minute meeting with the Growth director. The job is based in Levallois-Perret, France, with a start date in Q2 2025. The remuneration is a fixed salary plus bonuses based on performance.

Senior Applied Scientist, Operations Research

Company: Wolt

Location: Other US Location

Posted Dec 12, 2024

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants, and couriers. They connect people looking to order food and other goods with people interested in selling and delivering them. Wolt develops a wide range of technologies and operates its own grocery stores under the Wolt Market brand. The company offers products such as Wolt+, subscription service for customers, Wolt for Work meal benefits and office deliveries for companies, Wolt Drive for fast last-mile deliveries for merchants, and Wolt SelfDelivery service for merchant partners with their own delivery staff. Wolt's mission is to make cities better by empowering and growing local communities. They were founded in 2014 and joined forces with DoorDash in 2022. The company has an awesome team of over 700+ planners, builders, designers, and data crunchers who work in over 60 cross-functional independent and autonomous teams. They aim to offer equal opportunity for everyone to work with them as they believe diverse teams make the most thoughtful decisions and build things in the most inclusive way.

CNO Cloud Exploiter

Company: GliaCell Technologies

Location: Other US Location

Posted Dec 12, 2024

GliaCell Technologies is seeking a Principal CNO Cloud Exploiter for a full-time position on a US Government subcontract. The role involves providing technical expertise to sustain critical mission-related software and systems. The position requires experience with cloud-based architecture, microservices, Docker, Python, JavaScript, and Git. The company offers competitive salaries, benefits, and a positive work environment.

Senior Node.JS Engineer

Company: N-iX

Location: Other US Location

Posted Dec 12, 2024

The job posting is for a Senior Node.js Developer to join the POS Integrations Team, focusing on integrating data from various POS terminals into the workforce management solution using cutting-edge AWS cloud technologies. The role involves all stages of the software development lifecycle, designing and developing features for real estate web applications, collaborating with cross-functional teams, and improving the performance and scalability of the system. The requirements include 3+ years of experience in Node.js and AWS development, strong experience in building scalable and high-performance web applications, proficiency in using NoSQL databases, and experience in working in an Agile development environment. The company offers a flexible working format, a competitive salary, personalized career growth, and professional development tools.

Customer Support Operations Manager

Company: Meesho

Location: Other US Location

Posted Dec 12, 2024

The Meesho AI Services team is revolutionizing customer support through cutting-edge AI technologies. They will partner with call centers and BPOs to deliver seamless, efficient, and customer-focused operations. The role involves liaison management, operational oversight, performance monitoring, training and development, escalation management, process improvement, and reporting. The team needs proven experience, demonstrated expertise, strong communication skills, and the ability to work with enterprise and SMB clients. Meesho is a leading ecommerce platform that connects millions of sellers with buyers across India. They are building an AI services business with the first product being AI-enabled voice solutions for customer support and sales.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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