Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Customer Experience Representative

Company: Aces Global

Location: Other US Location

Posted Jan 28, 2025

This job posting is for a Customer Experience Representative position, offering comprehensive training, a supportive team environment, and opportunities for growth. The role involves building customer relationships, driving acquisition and retention, and staying updated with product knowledge. The ideal candidate should be full-time, have a positive personality, and preferably have 2 years of degree or equivalent customer service and sales experience.

Safety Technology Specialist

Company: Parexel

Location: Other US Location

Posted Jan 28, 2025

The text describes the mission and key accountabilities of a role at Parexel, a company dedicated to improving global health. The role involves technology support, organizational representation, issue management, team support, and change management. The individual will provide support for the Parexel safety database and associated systems, interface with other Parexel groups, and collaborate with various teams to resolve issues. The role requires good communication skills, a client-focused approach, analytical and problem-solving skills, and knowledge of industry standards and processes. The ideal candidate will have a BSc in Engineering/Computer Science or equivalent, with a preference for a master's degree.

Senior Director Engineering 642

Company: Protegrity

Location: Other US Location

Posted Jan 28, 2025

Protegrity, a global data protection solutions provider, is seeking a Senior Director of Engineering to lead two high-performing engineering teams. The role involves managing the development lifecycle, ensuring regular software releases, and providing Level2 support for customers. The ideal candidate should have a proven track record in cloud-based software development, team leadership, and customer-centric support. Responsibilities include leading and mentoring teams, overseeing the end-to-end development of cloud data security solutions, and collaborating with various teams to ensure successful software delivery. The company offers a competitive compensation package, remote work opportunities, and a diverse and inclusive workplace.

Software Engineer (React) - Quick Commerce

Company: Delivery Hero

Location: Other US Location

Posted Jan 28, 2025

Delivery Hero, a leading global delivery platform, is seeking a Senior Software Engineer with React experience to join their Quick Commerce team in Berlin. The role involves contributing to the development of a next-generation platform for expanding delivery services to new products like groceries, pharmaceuticals, and flowers. The ideal candidate should have 4+ years of professional web application development experience, knowledge of agile methodologies, and proficiency in JavaScript ES6+, TypeScript, and React. They should also be able to write unit, behavior, and integration tests, and have a strong foundation in Computer Science. The company offers a hybrid working model, comprehensive benefits, and a focus on diversity and inclusion.

Senior Account Manager Private Sector

Company: Inetum

Location: Other US Location

Posted Jan 28, 2025

Inetum Belgium is seeking an experienced Senior Account Manager for the Private sector. The role involves operating as a Trusted Advisor, focusing on business development, and acquiring new clients. The ideal candidate will proactively identify new business opportunities, build strong relationships with customers, and stay updated on technological trends. The company offers a competitive compensation package, opportunities for professional growth, and a work-life balance. Fluency in Dutch, French, and English is required.

Employee Experience Specialist

Company: Calo Inc.

Location: Other US Location

Posted Jan 28, 2025

Calo, an app offering personalized meal plans, is seeking an Employee Experience Specialist to enhance the work environment for office and kitchen employees. The role involves managing onboarding, crossboarding, and offboarding processes, handling office management tasks, and developing employee wellness initiatives. The ideal candidate should have a degree in Business Administration, HR, or a related field, with 3+ years of experience in Employee Experience. They should possess excellent communication skills in English and Arabic, and have a customer-centric approach with strong experience in culture development, employee wellness, and event planning.

Software Engineer (Golang) - Quick Commerce

Company: Delivery Hero

Location: Other US Location

Posted Jan 28, 2025

Delivery Hero, a leading local delivery platform operating in over 70 countries, is seeking a Software Engineer with Golang expertise to join their Quick Commerce team. The role involves building a next-generation platform for expanding delivery services to new products like groceries, pharmaceuticals, and flowers. The ideal candidate should have 4+ years of experience in large-scale applications, 3+ years in Golang, and a strong foundation in Computer Science. They should be comfortable with Kafka, Redis, and cloud platforms like AWS, GCP. The role offers a competitive benefits package, including a hybrid working model, health check-ups, and an educational budget.

Domain Consultant (Presales) - Cortex (EDR/XDR) -

Company: Palo Alto Networks

Location: Other US Location

Posted Jan 28, 2025

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They are looking for a Domain Consultant to evangelize their industry-leading solutions in Security Intelligence and Automation, XDR, Attack Surface Management, SOAR, and Incident Response. The role involves collaborating with account teams, presenting to customers, leading demonstrations, and architecting solutions to strengthen customers' security posture. The ideal candidate should have deep experience in security incident response, strong technical hands-on experience, and excellent problem-solving skills. Palo Alto Networks values diversity and innovation, and offers a supportive work environment with flexible benefits.

Senior Key Partnerships Manager (Incogni)

Company: Surfshark

Location: Other US Location

Posted Jan 28, 2025

Incogni Marketing is seeking a seasoned affiliate marketing professional with 5+ years of experience. The ideal candidate will manage and grow relationships with existing strategic partners, build new partnerships, negotiate deals, and analyze performance data. The role offers growth opportunities, health and wellness benefits, flexible working conditions, and a competitive salary. Incogni Marketing fosters a collaborative environment that values creativity, open communication, and a shared passion for excellence.

Cost Analyst, Technology

Company: Delivery Hero

Location: Other US Location

Posted Jan 28, 2025

Delivery Hero, a global tech platform headquartered in Berlin, is seeking a Cost Analyst Technology to join their Tech Controlling team. The role involves managing global expenses, supporting tech product and finance teams, and creating financial transparency for globally used tools and services. The ideal candidate should have expertise in data and financial analysis, strong communication skills, and a proven track record in cost analysis. The company offers a dynamic work environment, hybrid working model, comprehensive benefits, and a commitment to diversity and inclusion.

People Services Coordinator

Company: Biogen

Location: Other US Location

Posted Jan 28, 2025

The Senior People Services Coordinator role at Biogen Poland involves providing HR operational support to employees and HR Partners, resolving problems, and managing cases. The role requires interpreting complex HR information, maintaining SOPs, and achieving set KPIs. The ideal candidate should have a Bachelor's degree in HR, at least 1 year of experience, and strong problem-solving skills. Experience with Workday and a track record of process improvement are preferred. Biogen Poland is a diverse, inclusive workplace committed to changing the lives of patients with rare diseases.

Go-to-Market @Hexa

Company: Hexa

Location: Other US Location

Posted Jan 28, 2025

Hexa, a startup studio founded in 2011, is seeking a GoToMarket expert to drive growth for new projects. The role involves market research, lead generation, customer engagement, and content creation. Hexa provides entrepreneurs with startup ideas, teams, methodologies, branding, capital, and a community. The ideal candidate has GTM experience, creativity, and sales enablement skills. Hexa offers equity in startups, a flexible remote policy, and benefits like Swile green transportation and meal vouchers, Alan health insurance, and a commitment to diversity.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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