Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

TPF Systems Programmer

Company: Kyndryl

Location: Dallas, TX / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Account Manager - California

Company: Delta Dental Ins.

Location: San Francisco, CA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Staff Technical Account Manager

Company: Affirm

Location: Remote

Posted Feb 03, 2025

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Senior Frontend Software Engineer

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Feb 03, 2025

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Principal Solutions Engineer, Strategic DACH (German Speaking)

Company: Atlassian

Location: Munich, Germany / Remote

Posted Feb 03, 2025

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Director, Product Management - NG-SIEM (Remote)

Company: CrowdStrike

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse
leading provider of continuous test and error reporting solutions expanding new business and renewals within the largest named existing accounts achieving sales revenue and pipeline goals

Senior Account Executive

Company: Sauce Labs

Location: Remote

Posted Feb 03, 2025

Sauce Labs, a leading provider of continuous test and error reporting solutions, is seeking a Senior Account Executive with 5+ years of strategic enterprise sales experience. The role involves leading sales efforts, expanding new business, and renewals within the largest named existing accounts. The SAE will be responsible for achieving sales revenue and pipeline goals, maintaining and growing the revenue base, and partnering with Customer Support Managers to ensure positive engagement with Sauce products. The ideal candidate should have a strong business understanding, experience selling into SaaS, FinTech, Healthcare, Retail, CPG, Gaming, or Automotive industries, and proficiency in using a disciplined sales process. The role requires excellent communication skills, time management, and the ability to travel at least 25% of the time.

View Details Apply on BuiltIn

SAP Managing Consultant S/4HANA

Company: Kyndryl

Location: Puteaux, France / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Multifamily Installer

Company: Sunrun

Location: Remote

Posted Feb 03, 2025

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Select Major Account Executive EST/CST - (Baltimore, MD)

Company: Samsara Inc.

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Field and Channel Marketing Program Manager, DACH

Company: Abnormal Security

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Customer Lifecycle Marketing Manager

Company: Samsara Inc.

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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