Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

leading cloudbased Identity Governance and Administration IGAIAM solutions provider unparalleled visibility control and intelligence to better defend against threats 5+ years of industry experience in design development customization configuration deployment of any Identity Management and Governance products

Senior Partner Enablement Manager, EMEA Central Region

Company: Saviynt

Location: Remote

Posted Feb 03, 2025

Saviynt, a leading cloud-based Identity Governance and Administration solutions provider, is seeking a Senior Manager Partner Delivery Enablement for the EMEA Central Region, based in Germany. The role involves partner enablement activities, strategic global initiatives, and driving business process improvements. The ideal candidate should have a Bachelor's equivalent in Engineering, fluency in German and English, and 5+ years of industry experience in Identity Management and Governance products. The role offers a competitive total rewards package, learning opportunities, and a chance to grow in a high-growth environment. Saviynt is an equal opportunity employer.

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ServiceNow University Marketing Manager, Ecosystem Integrated Campaigns

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Feb 03, 2025

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Director, Internal Communications

Company: Upwork

Location: Remote

Posted Feb 03, 2025

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Customer Success Manager, Enterprise (US Missouri Valley)

Company: Abnormal Security

Location: Remote

Posted Feb 03, 2025

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SR SALES EXECUTIVE, NEW LOGO

Company: UKG

Location: Lexington, KY / Remote

Posted Feb 03, 2025

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R&D Engineer II (Hybrid / Remote)

Company: Ansys

Location: Madrid, Spain / Remote

Posted Feb 03, 2025

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Senior Claims Resolution Specialist, Small Commercial Complex Casualty

Company: Liberty Mutual Insurance

Location: Remote

Posted Feb 03, 2025

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Enterprise Customer Success Manager

Company: Samsara Inc.

Location: Remote

Posted Feb 03, 2025

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Advisory Principal, Artificial Intelligence

Company: Atlassian

Location: New York, NY / Remote

Posted Feb 03, 2025

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Bid Manager

Company: Hitachi Energy

Location: Remote

Posted Feb 03, 2025

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Principal Regional Sales Manager - Mexico

Company: Cornerstone OnDemand

Location: Río Grande, Mexico / Remote

Posted Feb 03, 2025

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Inside Sales Account Representative

Company: Autodesk

Location: Dublin, Ireland / Remote

Posted Feb 03, 2025

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Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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