Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Sr. Manager, Training and Content Management

Company: hims & hers

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Key Account Manager - New York

Company: Delta Dental Ins.

Location: Albany, NY / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Sr Commercial Account Exec

Company: ServiceNow

Location: Madison, WI / Remote

Posted Feb 03, 2025

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Enterprise Account Executive, Mid-Atlantic

Company: Atlassian

Location: New York, NY / Remote

Posted Feb 03, 2025

View Details Apply on The Muse
leading family fintech company awardwinning banking app automated allowance

Account Executive, Financial Institutions

Company: Greenlight Financial Technology

Location: Remote

Posted Feb 03, 2025

Greenlight is a leading family fintech company with a mission to help parents raise financially smart kids. They serve over 6 million parents and kids through their award-winning banking app. Greenlight offers features like automated allowance, chore management, spend controls, and investment options for families. The company is expanding its B2B sales channel and seeks an experienced Account Executive to sell their tailored suite of products. The role involves driving the entire sales lifecycle, building relationships, and securing new partnerships. Greenlight offers competitive benefits, including medical, dental, vision, HSA match, paid life insurance, AD&D, disability benefits, traditional 401k with company match, unlimited PTO, paid holidays, professional development stipend, mental health resources, fertility healthcare, 100 paid parental and caregiving leave, flexible WFH options, and more. Greenlight is an equal opportunity employer.

View Details Apply on BuiltIn

Senior Product Owner

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Cybersecurity Sales Engineer (REMOTE)

Company: Cyware

Location: Remote

Posted Feb 03, 2025

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Supplier Capacity Assessment Leader

Company: GE Aerospace

Location: Delaware, OH / Remote

Posted Feb 03, 2025

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Senior Lead, Network Services

Company: Kyndryl

Location: Budapest, Hungary / Remote

Posted Feb 03, 2025

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Senior Solution Architect (Hospitality/Loyalty))

Company: Salesforce

Location: Remote

Posted Feb 03, 2025

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Senior Manager, International Security - Remote

Company: RTX

Location: Remote

Posted Feb 03, 2025

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Chief Product Officer, Distribution

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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