Customer Satisfaction Jobs in Remote

223,368 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

talented Microsoft PowerApps Developer develop an internal approval application blend of technical expertise business acumen

Microsoft PowerApps Developer

Company: NTD Software

Location: Remote

Posted Jan 24, 2025

The job posting seeks a skilled Microsoft PowerApps Developer to create an internal approval application. The ideal candidate should have technical expertise, business acumen, and a user-focused approach. Responsibilities include developing user-friendly applications, adhering to industry standards, designing intuitive interfaces, translating business processes into applications, troubleshooting issues, collaborating with stakeholders, and adapting to evolving project scopes. Requirements include proven proficiency in PowerApps, experience in usability-focused application development, expertise in UI/UX design, strong troubleshooting skills, ability to translate business processes into functionality, proactive mindset, and availability during US business hours.

View Details Apply on BuiltIn

Strategic Global Account Manager

Company: Procore Technologies

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Principal Product Manager (Unified Ticketing Platform)

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 24, 2025

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Lead Data Engineer - Capital One Software (Remote)

Company: Capital One

Location: Richmond, VA / Remote

Posted Jan 24, 2025

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iOS Engineer

Company: Braintree

Location: Remote

Posted Jan 24, 2025

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Account Executive - In-Territory (Los Angeles)

Company: Justworks

Location: Remote

Posted Jan 24, 2025

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Director, Account Management (FCN)

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

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Sr. Client Success Manager (East - Remote)

Company: Grand Rounds Health

Location: Remote

Posted Jan 24, 2025

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Sr. Environmental Consultant

Company: J. J. Keller & Associates, Inc.

Location: Neenah, WI / Remote

Posted Jan 24, 2025

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Sales Engineer, Overlay, Financials

Company: Procore Technologies

Location: San Diego, CA / Remote

Posted Jan 24, 2025

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Shared Services Representative - Remote - Fleet Management

Company: Enterprise Mobility

Location: Kansas City, MO / Remote

Posted Jan 24, 2025

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Dir, Inbound Product Mgmt

Company: ServiceNow

Location: Hornsby, Australia / Remote

Posted Jan 24, 2025

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Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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