Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Staff Data Scientist

Company: Andela

Location: Remote

Posted Nov 24, 2025

Andela is a global talent marketplace connecting top remote technical talent with companies. They leverage AI to enhance talent matching and client engagement. The company seeks a Staff Data Scientist to lead advanced statistical modeling and generative AI initiatives, driving innovation in talent marketplace platforms.

Ad Operations / Paid Media Specialist

Company: Skyrocket Studios

Location: Remote

Posted Nov 23, 2025

The text outlines the responsibilities and requirements for a role in advertising operations, focusing on search, social media, and general digital marketing. It emphasizes collaboration, data analysis, campaign optimization, and staying updated on industry trends. The role requires strong interpersonal skills, analytical abilities, and proficiency with digital marketing tools and platforms.

Director of Sales and Customer Success (Tektronix SSO)

Company: Ralliant

Location: Remote

Posted Nov 23, 2025

The text outlines the responsibilities and requirements for a leadership role in the Americas Service Solutions Organization, focusing on sales, customer success, and service delivery. It emphasizes achieving revenue targets, building strategic partnerships, optimizing processes, developing teams, and leveraging customer feedback to drive business growth and enhance service excellence.

Full-Stack Web Development Manager– Adobe AEM / Marketing Integrations

Company: iRhythm

Location: Remote

Posted Nov 23, 2025

iRhythm is a digital healthcare company seeking a manager-level Full Stack Web Developer to lead and evolve their global digital experience. The role involves technical leadership, full-stack development, managerial responsibilities, security compliance, documentation, collaboration, and communication. The company offers competitive compensation, benefits, and a focus on diversity and inclusion.

Staff SW Engineer - Accounts

Company: Visa

Location: Remote

Posted Nov 23, 2025

Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. The company helps customers innovate and build the next generation of banking and payment solutions. Pismo joined Visa in 2024 and leverages Visa's solutions to address technological challenges faced by large banks, marketplaces, and fintech companies in migrating from legacy systems to more advanced technology. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly while maintaining high security and availability standards.

Lead Technical Skills Enablement Program Manager - Customer Succes

Company: HubSpot

Location: Remote

Posted Nov 24, 2025

This job posting seeks a Technical Skills Enablement Program Manager to build technical expertise for Customer Success teams, focusing on troubleshooting, training, and scalable competency frameworks. The role involves collaborating with cross-functional teams, developing training content, managing vendor relationships, and measuring the impact of technical enablement initiatives. Key qualifications include 5+ years of experience in technical enablement, deep HubSpot product knowledge, and strong program management skills.

Enterprise Customer Success Manager (French speaker)

Company: Canonical

Location: Remote

Posted Nov 24, 2025

The role of an Enterprise Customer Success Manager at Canonical involves developing trust with customers, providing the best possible experience, and aligning expectations to facilitate adoption of new products or services. The position requires native French language skills, excellent English, and a strong background in IT with exposure to topics such as Linux OS, data applications, storage, cloud computing, networking, security, migration, and IoT. The role offers a distributed work environment, personal learning and development budget, annual compensation review, and various benefits.

Technology Account Lead - USDA

Company: Guidehouse

Location: Remote

Posted Nov 23, 2025

The job description outlines a senior technology consulting role focused on driving growth, building client relationships, and leading technology initiatives for the USDA account. Key responsibilities include owning sales targets, shaping technology pipelines, collaborating with account leads, representing Guidehouse's technology capabilities, engaging with partners, ensuring delivery excellence, and securing positive customer satisfaction. The ideal candidate should have extensive experience in technology consulting, deep understanding of enterprise IT domains, strong communication skills, and US citizenship with the ability to obtain Public Trust clearance.

Identity Security - Sr. Customer Success Manager

Company: Saviynt

Location: Remote

Posted Nov 24, 2025

Saviynt's AI-powered identity platform manages and governs access to an organization's applications, data, and business processes. The company is recognized as a leader in identity security, helping organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The job description outlines the role of a Customer Success Manager, who will drive customer loyalty, adoption, and expansion of Saviynt's Enterprise Identity Cloud, translating its power into measurable enterprise outcomes for Fortune 500 and Global 1000 clients.

Sales Development Representative - Segment

Company: Twilio

Location: Remote

Posted Nov 24, 2025

The job posting is for a Sales Development Representative position at Twilio Segment. The role involves researching and generating prospective customers, breaking into new markets, achieving sales goals, and working closely with Account Executives. The company values diverse experiences and encourages everyone who meets the qualifications to apply.

Test Architect (Performance, Scale & Reliability)

Company: Netwrix

Location: Remote

Posted Nov 23, 2025

The job posting is for a Test Architect specializing in Performance Scale and Reliability Engineering. The role involves defining and leading the strategy for performance testing, designing benchmark environments, developing test harnesses, and collaborating with engineering, product management, and customer success teams. The position requires 8+ years of experience in performance engineering, strong analytical skills, and excellent communication abilities.

Senior Sales Engineer / Solutions Engineer

Company: Yubico

Location: Remote

Posted Nov 24, 2025

Yubico promotes secure login solutions globally, emphasizing strong company culture, employee benefits, and a mission to enhance internet security. They offer a comprehensive rewards package and a collaborative work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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