Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Vice President & Head of Product

Company: Gravie

Location: Remote

Posted Nov 14, 2025

Gravie is a company that aims to improve healthcare purchasing and access through innovative consumer-centric health benefit solutions. They are seeking a Vice President and Head of Product for their level-funded solution, who will lead the vision, strategy, and execution of the product roadmap. The ideal candidate should have 10+ years of product management experience, including 5+ years in leadership roles, and a deep understanding of healthcare and health insurance.

Principal Product Manager - Navigation

Company: Mapbox

Location: Remote

Posted Nov 14, 2025

Mapbox is a leading real-time location platform that provides tools for navigation, mapping, and location-aware businesses. The Navigation team at Mapbox develops web services for navigation initiatives in consumer, automotive, and logistics verticals. They work with automotive partners to bring mobile app development aspects into in-vehicle navigation and infotainment. The company values high-performing, creative individuals and emphasizes an environment of teaching and learning.

Vice President - Provider Network

Company: Gravie

Location: Remote

Posted Nov 15, 2025

Gravie is a company that aims to improve healthcare access through innovative consumer-centric health benefit solutions. They are seeking a Vice President of Provider Network to lead healthcare provider network strategy development and management. The role involves developing new network strategies, managing network performance, leading negotiations, overseeing network implementation, and partnering with actuary and analytics teams. Gravie offers a unique benefits package and a mission-driven work environment.

Staff Data Scientist - Operations

Company: Mozilla

Location: Remote

Posted Nov 15, 2025

Mozilla Corporation, a nonprofit-backed technology company, is seeking a Staff Data Scientist to support Global Operations. The role involves leading foundational reporting, automating workflows, and identifying opportunities to improve operational efficiency and performance across various teams. The ideal candidate will have a strong analytical toolkit, fluency in AI technologies, and experience in operational domains.

Channel Account Manager

Company: Canonical

Location: Remote

Posted Nov 14, 2025

Canonical promotes itself as a leading open source provider with global enterprise success, highlighting growth opportunities and a distributed work environment. The job posting emphasizes channel sales expansion, strategic partnerships, and competitive compensation while showcasing the company's innovative tech focus and commitment to diversity.

Sports Trader

Company: Betr

Location: Remote

Posted Nov 14, 2025

Betr, founded in 2022, is expanding its gaming platform with new products and a focus on sports betting. They're hiring a Sports Trader to manage odds and grow their market, backed by top investors.

Product Marketing Manager - Emerging Products

Company: Figma

Location: Remote

Posted Nov 14, 2025

Figma is seeking a fullstack Product Marketing Manager to support their emerging products. The role involves partnering with product, sales, design, and marketing teams to develop go-to-market strategies, launch products, and drive adoption. The ideal candidate should have 6+ years of product marketing experience, be able to manage stakeholders at all levels, and have a track record of managing cross-functional initiatives from ideation to execution and measurement.

Senior Data Engineer

Company: Recharge

Location: Remote

Posted Nov 14, 2025

This job posting outlines a Senior Data Engineer role at Recharge, emphasizing responsibilities like building data pipelines, ensuring data quality, and collaborating with cross-functional teams. It highlights required experience with data platforms and tools, along with compensation details in the US and Canada.

Senior Backend Engineer - PHP/Go

Company: Hostaway

Location: Remote

Posted Nov 15, 2025

This job posting highlights Hostaway's growth as a market-leading SaaS company offering remote roles for European candidates. The position emphasizes collaboration with key partners, technical challenges, and benefits like competitive pay, equity, remote work flexibility, and a dynamic international team culture.

Growth Marketing Lead

Company: Allium

Location: Remote

Posted Nov 15, 2025

Allium is a blockchain data analytics startup that aims to make blockchain data accurate, simple, and fast. They ingest, sanitize, and standardize data from over 100 blockchains, providing a petabyte-scale dataset. Allium serves analysts and engineers with different platform offerings, catering to the needs of both groups. The company is on a mission to index and organize the world's blockchain data, similar to what Google and Bloomberg did for public webpage and financial data.

Senior Product Manager

Company: InPost

Location: Remote

Posted Nov 14, 2025

InPost Group is an innovative European out-of-home deliveries company with a market capitalization of about $5 billion. They are looking for an experienced consumer-focused Product Manager to manage technology products in the mobile apps area, drive innovation, and lead product development efforts. The ideal candidate should have around 3 years of experience building high-impact mobile app products, proficiency in English and French, and a passion for scale, bias for outcomes, and long-term value.

Senior Account Executive

Company: Everstream Analytics

Location: Remote

Posted Nov 14, 2025

The text is a job description for a Strategic Account Executive at Everstream, focusing on the automotive industry. It outlines the key responsibilities, required qualifications, and the company's inclusive culture. The role involves customer engagement, relationship development, preparing and implementing deals, and reporting performance. The ideal candidate should have 7-10 years of enterprise sales experience, strong presentation and hunting skills, and fluency in German and English.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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