Customer Satisfaction Jobs in San Francisco, CA

484,204 open positions · Updated daily

Looking for Customer Satisfaction jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the San Francisco, CA area.

Tax Expert - Local

Company: Intuit

Location: San Antonio, TX

Posted Sep 15, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Insurance Customer Service Representative

Company: Ives Insurance Services

Location: San Diego, CA

Posted Sep 15, 2025

Insurance Property & Casualty license required. Handles inbound calls assisting clients or routing to appropriate personnel. Assists sales agents with quoting.

Tax Expert - Local

Company: Intuit

Location: San Diego, CA

Posted Sep 15, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

General Manager

Company: TheKey of California, LLC

Location: Los Gatos, CA

Posted Sep 15, 2025

Bachelor’s Degree in gerontology, health care, social work, or related profession from an accredited university desired; or equivalent experience.

Dir Day Ahead & Real Time

Company: CPS Energy

Location: San Antonio, TX

Posted Sep 15, 2025

Possess a valid driver’s license with a history of a safe driving record in accordance with CPSE policies, procedures, safety standards, and applicable laws and…

Project Manager

Company: Electric Power Group, LLC

Location: Pasadena, CA

Posted Sep 16, 2025

Bachelor’s degree in Computer Science, Information Technology, or related field. *Risk Management:* Identify potential issues, develop mitigation plans, and…

Tax Associate - Local

Company: Intuit

Location: San Antonio, TX

Posted Sep 15, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Driver - Class A

Company: Watchpoint Transportation LLC

Location: Milpitas, CA

Posted Sep 15, 2025

A valid California Class A driver’s license, continuously held for the past three years, including a clean DMV record that is acceptable by Company insurance (…

Controller

Company: Training, Rehabilitation & Development

Location: San Antonio, TX

Posted Sep 15, 2025

Maintain vehicle license and inspection stickers for company vehicles. Bachelor's degree in Business, Accounting or related field.

Tax Expert - Local

Company: Intuit

Location: San Jose, CA

Posted Sep 15, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Lead Welder

Company: Inland Metal Technologies

Location: Hayward, CA

Posted Sep 15, 2025

You will lead a team that welds precision sheet metal components and frames in a job shop environment. *Minimum 10 years’ experience with MIG & TIG welding *.

Principal Industrial Security Analyst

Company: Northrop Grumman

Location: San Diego, CA

Posted Sep 16, 2025

Experience completing compliance self-inspections and supporting formal customer compliance inspections. Experience working in Classified Lab and Manufacturing…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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