Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Head of Games - Outreach

Company: Kickstarter PBC

Location: USA

Posted Dec 03, 2024

Kickstarter is seeking an experienced Head of Games Outreach to lead their Games team. The role involves managing a team, developing strategies for retaining and acquiring creators, and representing Kickstarter at industry events.

Gainsight Administrator & CX Ops Analyst

Company: Cribl

Location: USA

Posted Dec 03, 2024

The job posting is for a Gainsight Administrator and CX Ops Analyst to drive customer success strategies and operationalize the Cribls customer success platform. The role requires experience in operations, data analysis, and project management, as well as excellent communication and presentation skills.

Senior Analytics Engineer

Company: Patriot Software

Location: USA

Posted Dec 03, 2024

The text is a job description for a Senior Data Analyst role at Patriot Software, a fully remote company. The role involves business intelligence, analytics, and data modeling. The company values data-driven decisions, customer obsession, and continuous learning. The position requires experience in analytics, SaaS at a fintech company, and data modeling for data warehouses. The company offers benefits such as paid time off, medical insurance, and 401k with company match.

Manager, Engineering - Core Services, Infrastructure

Company: Airbnb

Location: USA

Posted Dec 03, 2024

The text describes the infrastructure team at Airbnb, highlighting their work on globalization services, language models, and AI-powered localization. The team values human connections and customer-centricity, and is responsible for shaping the vision and technical strategy for the company's cloud-native strategy.

Sr. Manager - Paid Media

Company: Nutrafol

Location: USA

Posted Dec 03, 2024

The Sr Manager Paid Media contract will contribute to Nutrafols growth by driving channel strategy campaign management and optimization reporting and analysis across paid media channels. The role requires a data-driven, acquisition-centric, and creative individual to develop and execute strategies that increase new customer acquisition and optimize campaign performance.

Healthcare Project Manager

Company: Acentra Health

Location: USA

Posted Dec 03, 2024

Acentra Health is looking for a Healthcare Project Manager to manage end-to-end processes for software or multiple products and business process services. The selected candidate will work with customers, functional and matrix managers, and staff to ensure projects are delivered on schedule and within budget. The company values experience, project management skills, and the ability to meet and enforce deadlines.

Senior Manager - Field Operations

Company: Airbnb

Location: USA

Posted Dec 03, 2024

The text describes a job opportunity at Airbnb, highlighting the company's commitment to innovation, community, and customer-centricity. The role involves leading a team of Market Managers across the US, Mexico, and Brazil, and requires expertise in global field operations, team management, and market growth strategies.

Bilingual French Customer Service Representative

Company: The Wonderful Company

Location: USA

Posted Dec 03, 2024

Teleflora is a company that provides flower delivery services. They are looking for bilingual French customer service representatives to work in their call center. The job requires strong communication skills, attention to detail, and the ability to work extended hours. Teleflora offers competitive benefits, opportunities for development, and a focus on wellness and health.

Senior Machine Learning Engineer

Company: Workiva

Location: USA

Posted Dec 03, 2024

The Senior Machine Learning Engineer is responsible for delivering innovative machine learning solutions across Workiva. The role involves designing systems, developing APIs, and mentoring team members. The job requires proficiency in Python, GO, Java, and experience with model deployment, data pipelines, and infrastructure.

Manager of Development Engineering

Company: Constellation Energy

Location: USA

Posted Dec 03, 2024

Constellation is a leading producer of clean carbon-free energy, focused on accelerating the transition to a carbon-free future. They offer competitive salaries, benefits, and a wide range of opportunities for growth. The role of Manager Development Engineering involves leading a team of engineers, providing guidance, and ensuring projects meet objectives. The position requires a Bachelor's degree in a related engineering discipline, at least 10 years of related work experience, and specific licenses and credentials.

Account Director

Company: BigCommerce

Location: USA

Posted Dec 03, 2024

BigCommerce is looking for an Account Director to join their growing sales team. The role involves driving sales revenue by acquiring new high-value enterprise clients and showcasing the power of the BigCommerce platform.

Sales Engineer

Company: Cribl

Location: USA

Posted Dec 03, 2024

The job posting is for a remote sales engineer role at Cribl, requiring experience in sales, engineering, and security. The role involves helping customers understand the value of Cribl, demoing the product, and supporting customers. The company offers a competitive salary, benefits package, and bonus opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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