Customer Satisfaction Jobs in USA

203,565 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Associate Lead, Fraud Operations Performance

Company: Affirm

Location: USA

Posted Nov 11, 2024

Affirm is a company that is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The company is looking for a Fraud Operations Case Review Team member to provide direct supervision and professional development to a team of FrOps Case Review Team members.

HVAC Equipment Account Executive

Company: Johnson Controls

Location: USA

Posted Nov 11, 2024

The text is about an opportunity to work for Johnson Controls, a global leader in smart, healthy, and sustainable buildings. The role involves selling HVAC equipment offerings to mechanical contractors, designers, consulting engineers, and owners. The position requires a deep technical understanding of York equipment and a focus on customer satisfaction and loyalty. The role also involves managing long-term customer relationships, renewable service agreements, and promoting Building Controls offerings. The company offers a competitive base salary, comprehensive benefits package, extensive product and on-the-job training, and a dedicated team environment.

Machine Learning Engineer

Company: NTT DATA

Location: USA

Posted Nov 11, 2024

NTT DATA is seeking a Machine Learning Engineer to join their team remotely in the United States. The role involves implementing machine learning applications, mentoring other engineers, and developing technical knowledge and skills. The company provides a range of benefits and opportunities for growth and development.

Solutions Engineer

Company: Middesk

Location: USA

Posted Nov 12, 2024

Middesk is a company that provides business identity verification solutions to financial institutions and fintechs. The role of a Solution Engineer at Middesk involves designing and implementing tailored solutions to help clients navigate complex regulatory and risk challenges.

Principal Customer Success Manager

Company: Agiloft, Inc

Location: USA

Posted Nov 11, 2024

Agiloft is a leading provider of contract lifecycle management software, helping organizations manage contracts from proposal to execution. The company is committed to diversity and inclusion, and offers a range of benefits to its employees.

Clinical Research Scientist

Company: Omada Health

Location: USA

Posted Nov 12, 2024

Omada Health is a virtual-first chronic care provider that nurtures lifelong health one day at a time. The company is on a mission to inspire and engage people in lifelong health, and is seeking a Clinical Research Scientist to join their team.

SR M365 Architect

Company: Cognizant

Location: USA

Posted Nov 11, 2024

Cognizant is a leading provider of information technology consulting and business process outsourcing services. The company is seeking a Sr Infra Architect with 14 to 18 years of experience to join their dynamic team.

Customer Success Engineer

Company: Cymulate

Location: USA

Posted Nov 11, 2024

The job description is for a Customer Success and Tech Support role at Cymulates. The job involves ensuring customer satisfaction, providing technical support, and aiding in product development. The ideal candidate should have experience in Customer Success and Tech Support, strong analytical and communication skills, and knowledge of IT security products.

Mulesoft Developer

Company: NTT DATA

Location: USA

Posted Nov 11, 2024

NTT DATA is a global innovator of business and technology services, seeking a Mulesoft Developer to join their team in Toronto. The job involves creating reusable components, conducting workshops, and imparting technical expertise. The company is committed to inclusivity, adaptability, and forward-thinking.

Palantir Tech Lead

Company: Cognizant

Location: USA

Posted Nov 11, 2024

Cognizant is seeking a Technical Lead with 12-15 years of experience to join their team. The ideal candidate will have extensive experience in Python, PySpark, and Palantir. The role involves leading technical projects, providing technical guidance, and collaborating with cross-functional teams.

Customer DevOps Engineer

Company: Sayari

Location: USA

Posted Nov 12, 2024

Sayari is a counterparty and supply chain risk intelligence provider that uses open data to enhance visibility into global commercial and financial networks. The company is seeking a Customer DevOps Engineer to design and implement cloud infrastructure for its customers.

Senior Product Manager, Growth

Company: EQUIP Health

Location: USA

Posted Nov 11, 2024

EquipEquip is a virtual program helping families recover from eating disorders at home with comprehensive goldstandard care. They are looking for a passionate product manager to help shape Equips patient acquisition and engagement strategy.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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