Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Teller II -PT 20 Hrs. (Rhode Island Place)

Company: TD Bank

Location: Washington, DC

Posted Dec 19, 2024

TD Securities is seeking a Teller II for a location in Washington, D.C. The role involves delivering exceptional customer service, processing transactions, and educating customers on banking products and services. The ideal candidate should have 1 year of teller experience, strong customer service skills, and the ability to work flexible hours. TD offers competitive compensation, growth opportunities, and a comprehensive benefits package. The role involves ensuring compliance with regulations, maintaining cash limits, and securing customer information.

Business Development Director, CLEAR

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 19, 2024

Thomson Reuters Special Services (TRSS) is seeking a Business Development Director for Federal Markets. The role involves sales and marketing of TRSS offerings, innovation and development of custom solutions for the Fed/Civ Market, and leading a team to achieve sales success, increased usage, and market share. The ideal candidate should have a Bachelor's degree, at least 5 years of commercial sales experience, and strong communication, presentation, and closing skills. TRSS offers a competitive benefits package, flexible work model, and opportunities for professional growth. The role is part of a team dedicated to upholding justice, truth, and transparency.

Locums Anesthesiologist Is Needed in WA CPH# JOB-3006335

Company: CompHealth

Location: Washington

Posted Dec 19, 2024

CompHealth offers a wide range of locum tenens assignments in Anesthesiology, tailored to individual needs and career phases. They provide expert guidance, negotiate better pay, arrange housing and travel, and offer comprehensive malpractice coverage. Their specialized recruiters handle all details, ensuring a smooth experience for healthcare providers.

Regional Manager SLF-Inside

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 19, 2024

Thomson Reuters is seeking a Regional Sales Manager (RSM) for the Legal, Small Law segment. The RSM will lead a team of Sales Executives (SE) to drive revenue growth through acquisition of new customers, upselling, and retaining existing ones. Key responsibilities include meeting and exceeding sales targets, training and coaching the sales team, and maintaining accurate reports. The ideal candidate will have a bachelor's degree, 4+ years in sales or account management, experience in B2B legal market, and strong leadership, coaching, and communication skills. Thomson Reuters offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work.

A Locums Cardiologist Is Wanted in WA CPH# JOB-3003470

Company: CompHealth

Location: Spokane, Washington

Posted Dec 19, 2024

CompHealth is a healthcare staffing company that simplifies the locums process for cardiology professionals. They handle all details including credentialing, housing, travel, and negotiate better pay with weekly deposits. They offer comprehensive malpractice coverage and an online portal for assignment details. Their specialized recruiters ensure excellent customer service.

Content Licensing Senior Account Manager

Company: The Washington Post

Location: Washington, DC

Posted Dec 19, 2024

The Washington Post is seeking a sales representative to drive licensing and syndication revenue. The role involves selling to top news organizations and expanding into non-traditional markets. The ideal candidate is a results-driven hunter with consultative selling skills, experience in media or licensing, and strong collaboration abilities. The Post offers competitive compensation, comprehensive benefits, and a mission-driven work environment.

GRC Analyst

Company: Meta

Location: Washington, DC

Posted Dec 19, 2024

Meta, the company behind Facebook, Instagram, and WhatsApp, is seeking a GRC Analyst to join their team. The role involves data analysis to inform GRC programs, data visualization, and collaboration with business and product teams. The ideal candidate should have 5+ years of analytics experience, proficiency in SQL and data tools like Tableau or Power BI, and a bachelor's degree in a relevant field. Meta is committed to fostering an inclusive environment and offers competitive compensation with benefits.

Pharmacy Manager

Company: CVS Health

Location: Washington, DC

Posted Dec 19, 2024

CVS Health emphasizes a human-centric approach to healthcare, guided by the purpose of 'Bringing our heart to every moment of your health'. The Pharmacy Manager role is pivotal, involving patient safety, professional practice, regulatory requirements, quality assurance, customer service, personnel management, inventory management, and financial profitability. The role requires empathy, compassion, and leadership skills to motivate and develop staff, implement solutions for growth, and adapt to a dynamic healthcare environment. Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Cardiologist Is Wanted for Locums Coverage in WA CPH# JOB-3003492

Company: CompHealth

Location: Spokane, Washington

Posted Dec 19, 2024

CompHealth is a healthcare staffing company that simplifies the locums process for cardiology professionals. They handle all details including credentialing, housing, travel, and negotiate better pay with weekly deposits. They also provide comprehensive malpractice coverage and access to an online portal for assignment details. Their specialized recruiters ensure excellent customer service and find the right job for each provider's lifestyle.

Washington Health System Seeking Cardiologist CPH# JOB-3002548

Company: CompHealth

Location: Enumclaw, Washington

Posted Dec 19, 2024

CompHealth, a leading healthcare staffing company since 1979, is offering a positive opportunity for a non-invasive cardiologist in Enumclaw, Washington. The position is outpatient, with a 4-day work week, and includes comprehensive benefits such as retirement plans, insurance coverage, relocation assistance, CME stipend, and sign-on bonus. CompHealth recruiters will advocate for candidates, assisting with contract negotiation, interview coordination, and license support.

Noninvasive Cardiologist Position in a Washington State Community CPH# JOB-3005822

Company: CompHealth

Location: Silverdale, Washington

Posted Dec 19, 2024

CompHealth, a leading healthcare staffing agency since 1979, offers a Cardiology position in Silverdale, Washington. The location boasts scenic trails, award-winning breweries, and beachfront hotels with stunning views. It provides easy beach access for outdoor activities and numerous indoor options like shops, malls, and entertainment venues. The role includes a $25k sign-on bonus, up to $15k for relocation assistance, PSLF, and tuition reimbursement. Requirements include board certification or eligibility, 1-2 years of experience, and an MD or DO. CompHealth offers specialized recruitment, salary negotiation, interview coordination, and license assistance.

Director Partnership & Alliances-Tax/Trade

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 19, 2024

Thomson Reuters' Partnerships & Alliances team is seeking a Director to lead strategic collaborations. The role involves defining objectives, managing diverse partners, and driving sales through partnership channels. The ideal candidate should have extensive experience in partner management, a deep understanding of AI and software technology, and strong negotiation skills. The company offers a comprehensive benefits package, a culture of equality and diversity, and opportunities for professional growth.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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