Customer Satisfaction Jobs in Washington DC

40,681 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Systems Engineer (TS/SCI + CI POLY)

Company: IBM

Location: US Washington

Posted Oct 21, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role involves working with clients across multiple industries to improve their hybrid cloud and AI journey. The company culture emphasizes curiosity, knowledge, and empathy, and offers opportunities for career growth and development.

Part-time Urgent Care Physician Position (.6 FTE) in Central Washington CPH# JOB-2914077

Company: CompHealth

Location: Washington

Posted Oct 21, 2024

The area in Washington offers 300 days of sunshine, golfing, wineries, and an acclaimed aquatic center. The town is growing with affordable real estate and cost of living. CompHealth provides various compensation packages and benefits for healthcare providers. The position is a community-based urgent care role with partnership after a year, flexible schedule, and supportive team. The community is safe, family-friendly, and offers outdoor adventure opportunities and good schooling options. CompHealth helps negotiate salaries, coordinates interviews, and provides specialized recruitment services.

Senior Project Manager - Federal Sector

Company: Procon Consulting

Location: Washington DC

Posted Oct 23, 2024

Procon Consulting is seeking a Construction Project Manager for a long-term opportunity in the Washington DC area. The ideal candidate will have 10+ years of experience in construction management and possess specific skills and requirements.

SMB Account Executive, Pavillio

Company: HHAeXchange

Location: Washington DC

Posted Oct 22, 2024

Cashé Software is a leading technology partner for Home and Community-Based Service providers, offering end-to-end solutions to automate operations, ensure compliance, and achieve high standards of care. The company has been acquired by HHAeXchange, a leading provider of homecare software, and is looking for an Account Executive to sell Pavillio Software solutions to homecare agencies.

Project Executive - Federal Sector

Company: Procon Consulting

Location: Washington DC

Posted Oct 23, 2024

Procon Consulting is seeking a Construction Project Executive with extensive experience in the AEC industry. The role involves leading teams and multiple projects, and requires strong leadership, communication, and project management skills.

Urologist Opportunity in Washington State; 1 Hour From Seattle CPH# JOB-2949323

Company: CompHealth

Location: Silverdale, Washington

Posted Oct 21, 2024

This job opportunity is located in Silverdale, Kitsap Peninsula, offering a scenic setting with trails, breweries, and beachfront hotels. It provides easy access to outdoor activities and numerous indoor options like shopping, dining, and entertainment. CompHealth, a leading healthcare staffing company since 1979, is facilitating this role. The position involves a mix of urology procedures, including potential robotics, and is situated in a family-friendly community with great schools. Benefits include sign-on bonus, relocation assistance, comprehensive insurance, retirement package, and vacation time. CompHealth offers support in salary negotiation, interview coordination, and license assistance.

Urologist Needed in Washington State CPH# JOB-2964140

Company: CompHealth

Location: Lakewood, Washington

Posted Oct 21, 2024

CompHealth, a leading healthcare staffing company since 1979, offers personalized job search assistance for healthcare providers, including urologists. They provide services such as sign-on bonuses, relocation assistance, salary negotiation, and license coordination. Their specialized recruiters match career preferences and experienced support teams handle all details. CompHealth's services are free for candidates and they have a strong presence in Lakewood, Washington.

Public Sector Account Executive

Company: TaxBit

Location: Washington DC

Posted Oct 22, 2024

TaxBit is a company that provides a software-as-a-service platform for tax reporting and accounting for digital assets. They are backed by leading Silicon Valley VCs and have teams located in several cities. The company is looking for a Public Sector Account Executive to drive revenue growth and build relationships with government organizations.

Project Manager - Federal Sector

Company: Procon Consulting

Location: Washington DC

Posted Oct 23, 2024

Procon Consulting is seeking a Construction Project Manager for a long-term opportunity in the Washington DC area. The role requires 7+ years of experience in construction management and involves responsibilities such as construction management, quality assurance, project controls, and facilities management.

Urologist Opportunity in Washington State; 1 Hour From Seattle CPH# JOB-2964161

Company: CompHealth

Location: Silverdale, Washington

Posted Oct 21, 2024

This opportunity is located in Silverdale, Washington, offering a central position with scenic trails, award-winning breweries, and beachfront hotels. The location provides stunning views of Dyes Inlet, Mount Rainier, the Olympic Mountains, and glorious sunsets. Easy beach access leads to numerous outdoor activities, while hundreds of shops, malls, movie theaters, and a bowling alley offer plenty of indoor activities. CompHealth, a leading healthcare staffing company, is facilitating this urology role at a great facility. The position offers a mix of procedures and surgery, including robotics, and easy access to outdoor activities like hiking. The community is family-friendly, and the location is just an hour from Seattle. CompHealth provides support with salary negotiation, contract coordination, interview scheduling, and license assistance.

AWS Cloud Administrator (TS/SCI + CI POLY)

Company: IBM

Location: US Washington

Posted Oct 21, 2024

The job posting is for an AWS Cloud Administrator position in IBM Consulting, requiring 5+ years of experience in cloud administration, security certifications, and knowledge of Linux system administration. The role involves supporting cloud services, onboarding, and maintaining cloud resources for an Intel customer.

Sr. Customer Success Manager, Public Sector

Company: Immuta

Location: Washington DC

Posted Oct 21, 2024

Immuta is a company that provides data security and access control solutions. They have a strong presence in the cloud data platform market and have received recognition from various organizations. They are looking for a Senior Customer Success Manager to support their Intelligence Community customers.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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