Customer Satisfaction Jobs in Washington DC

40,680 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

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Obstetrician/Gynecologist (Kadlec Clinic)

Company: Kadlec Regional Medical Center

Location: Richland, Washington

Posted Feb 03, 2025

View Details Apply on healthecareers.com
leading Microsoft services provider growing team as an Azure Consultant supporting impactful projects

Azure Consultant

Company: Planet Technologies

Location: Washington DC

Posted Feb 03, 2025

Planet Technologies, a leading Microsoft services provider to the public sector, is seeking a highly motivated Azure Consultant to join their growing team. The Azure Consultant will support impactful projects, scoping, assessing, planning, leading, designing, delivering, testing, and creating technical documentation for customer implementation projects. The role requires a deep understanding of cloud computing technologies, including Azure, O365, and Entra ID, with demonstrated hands-on experience in several domains. The ideal candidate will possess excellent communication skills, problem-solving abilities, and the capacity to navigate new or unknown technical areas. The position operates in a professional office environment, both onsite and remotely, and requires familiarity with standard office equipment and Microsoft Office Suite.

View Details Apply on BuiltIn

Apex Developer Sr.

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Food Service Manager

Company: Aramark

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Sales Coordinator

Company: Johnson & Johnson

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

IT Customer Support

Company: Leidos

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Systems Analyst (Tomahawk Program) **

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Network Engineer

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse
seasoned sales professional technical background Public Sector Sales team

Senior Named Account Executive, SLED

Company: Cloudflare

Location: Washington DC

Posted Feb 03, 2025

Cloudflare is seeking a seasoned sales professional with a technical background to build a Public Sector Sales team in Pennsylvania. The ideal candidate will have experience selling technical solutions to the Public Sector, SLED, Federal Government, Municipalities, and a basic understanding of computer networking. Responsibilities include developing and executing account territory plans, managing contract negotiations, maintaining a robust sales pipeline, and creating strategic relationships with key accounts.

View Details Apply on BuiltIn

Sr. Systems Analyst (Tomahawk Program) - Industry leading benefits

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Sr UX/UI Designer

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

store manager-Washington, DC

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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