Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Live Sports Content Operator
Company: Storyteller
Location: South Africa
Posted Dec 06, 2025
The job posting describes a remote position with Storyteller, a high-growth B2B SaaS platform. The role involves running live content management, generating engaging content, providing customer support, and ensuring quality control. The company values collaboration, creativity, and a customer-centric mindset. The position offers a competitive salary, benefits, and paid leave.
Manager - Sales Engineering
Company: ImageTrend
Location: USA
Posted Dec 06, 2025
ImageTrend Inc is a company dedicated to providing software solutions, data analytics, and services for healthcare and emergency response. They are committed to innovation, client satisfaction, and providing world-class implementation and support. The Manager Sales Engineering role involves leading a team, shaping technical sales strategy, and delivering innovative solutions to drive revenue growth.
Senior Product Manager – ICHRA
Company: Gravie
Location: USA
Posted Dec 06, 2025
Gravie is a company that aims to improve healthcare purchasing and access through innovative consumer-centric health benefit solutions. They are seeking a Senior Product Manager to lead the vision, roadmap, and delivery of their ICHRA product, overseeing both the core platform and the product team. The role involves owning the cross-functional product strategy, managing a team of Product Managers and Product Owners, setting strategic priorities, partnering with stakeholders, ensuring compliance, and communicating roadmap updates. Gravie offers a unique benefits package and a mission-driven work environment.
Live Sports Content Operator
Company: Storyteller
Location: Hungary
Posted Dec 06, 2025
The job posting describes a remote position with Storyteller, a high-growth B2B SaaS platform. The role involves running live content management, generating engaging content, providing customer support, and ensuring quality control. The company offers a competitive salary, benefits, and a flexible work environment. The recruitment process includes a 15-minute call, an interview, and a follow-up task.
Business Systems Analyst - Associate A
Company: Blackbaud
Location: India
Posted Dec 06, 2025
This job description outlines a campus hire role for a Gainsight platform specialist, requiring configuration skills, collaboration with cross-functional teams, and system support. The position seeks graduates with a focus on SaaS platforms and CRM systems, emphasizing communication, analytical skills, and a proactive attitude.
Product Engineer - Backend (Senior / Staff / Principal)
Company: Monarch Money
Location: USA
Posted Dec 06, 2025
Monarch is a personal finance platform that simplifies finances and helps users reach their financial goals. The company is hiring software engineers to join product engineering teams and shape product strategy and engineering culture. The role offers high autonomy, broad ownership, and meaningful influence over tools, processes, and team dynamics.
Talent Acquisition Partner
Company: Spektrix
Location: USA
Posted Dec 06, 2025
Spektrix is seeking a Talent Acquisition Partner to join their team and help attract top talent for their growing company. The role involves partnering with hiring managers, utilizing recruitment strategies, managing the recruitment process, and working on employer brand initiatives. The company offers competitive benefits and a flexible work environment.
Team Lead, Technical Account Manager - Pressable
Company: Automattic Careers
Location: North America,Latin America,Europe,Africa,APAC
Posted Dec 06, 2025
Pressable is seeking a dynamic Team Lead for their Technical Account Management team. The role involves managing and developing a team of Technical Account Managers, leading by example, acting as a technical sales engineer, and serving as a primary technical escalation point. The ideal candidate is a results-oriented leader with a passion for customer success and team development, and has experience leading technical teams and building processes and training programs.
Software Engineer (Web SDK)
Company: Storyteller
Location: Tunisia
Posted Dec 06, 2025
The job posting describes a fully remote, high-growth SaaS company called Storyteller that is looking for engineers to work on their Web SDK and backend services. The role involves building features, improving performance and developer experience, and using AI tools extensively. The company offers a competitive salary, benefits, and 33 days of paid leave.
Director of Data Science - Ads Delivery & Performance
Company: Pinterest
Location: Remote
Posted Dec 06, 2025
Pinterest Ads Delivery & Performance is redefining digital ad delivery by challenging assumptions to protect the Pinner experience and grow durable revenue. The role involves setting strategy, establishing measurement frameworks, and scaling a high-impact data science organization to build next-generation advertising products and systems.
Principal Software Development Engineer - Navigation
Company: Mapbox
Location: USA
Posted Dec 06, 2025
Mapbox is a leading real-time location platform that provides tools for navigation, mapping, and location-aware businesses. The Navigation team at Mapbox develops web services for navigation initiatives in consumer, automotive, and logistics verticals. They are revolutionizing in-car experiences with technology and have launched products like MapGPT and Mapbox for EV. The company values high-performing individuals, diversity, and continuous learning.
Junior Web Developer
Company: Storyteller
Location: Tunisia
Posted Dec 06, 2025
Storyteller is a high-growth B2B SaaS platform that allows companies to integrate Stories into their platforms. They offer a fully remote position for a Junior/Graduate Software Engineer to work on their Web SDK, which powers Stories used by globally recognized clients, especially in sports. The role involves shipping features, improving reliability, solving customer problems, and contributing to developer experience.