Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Technology Portfolio Specialist
Company: IBM
Location: MADRID, ES
Posted Dec 05, 2025
The text describes a career opportunity at IBM Software, focusing on a role that contributes to HashiCorp's offerings now part of IBM. The role involves managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions. It requires technical knowledge of HashiCorp's suite, cloud infrastructure security, DevOps processes, and familiarity with various tools and systems.
Entry Level Software Engineer 2026
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM seeks software developers to work on strategic initiatives, design, code, test, and provide industry-leading solutions. The Electronic Design Automation (EDA) organization develops software tools for hardware and semiconductor development, focusing on microprocessor design and functional verification. The role requires strong algorithmic programming skills, experience with object-oriented and scripting languages, knowledge of digital circuit and logic design, and excellent communication and collaboration abilities.
Technical Consultant-Identity & Access Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The successful candidate will be a CyberArk Certified Delivery Engineer or equivalent, with experience in implementing and managing Privileged Access Management solutions using CyberArk technology. The role requires designing, deploying, and enhancing PAM solutions, as well as providing security architecture and infrastructure setups. The candidate should have 8+ years of industry experience in Identity Management and Governance products, with a minimum of 5+ years of experience in implementing and managing Saviynt IGA solutions.
Entry Level Product Manager - Global Asset Recovery Services
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 05, 2025
The text is a job description for a Product Manager role at IBM. It highlights the responsibilities, required skills, and preferred qualifications for the position. The role involves collaborating with cross-functional teams, supporting product teams, and driving efficiency in product management processes. The position offers an opportunity to work on innovative projects and contribute to the success of IBM's products.
Software Engineer - Database Drivers and Data Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text is a job description for a software engineer role at IBM, focusing on developing tools and products for the AstraDB, Apache Cassandra, and DataStax Enterprise ecosystem. The role involves design, development, integration, and customer support, with a focus on open-source projects and cloud-native technologies.
Back-End-developer Storage NooBaa
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
This job posting highlights opportunities to work on innovative AI-powered cloud-native solutions, collaborate with global teams, and contribute to impactful software development. The role emphasizes technical expertise, continuous learning, and career growth within IBM's research and technology landscape.
Credit & Collection Practitioner
Company: IBM
Location: Naga City, PH
Posted Dec 05, 2025
The text is a job description for an OTC Analyst Specialist role at IBM Consulting. It outlines the responsibilities, required skills, and qualifications for the position. The role involves handling OTC transactional tasks, maintaining client relationships, and meeting SLAs and OLAs. The preferred candidate should have a bachelor's degree in a relevant field, 2-4 years of experience in account receivable processes and BPO settings, and knowledge of finance concepts and accounting software.
Digital Sales Specialist– Entry Level Sales Program 2026
Company: IBM
Location: Markham, CA
Posted Dec 05, 2025
IBM is evolving its technology sales approach to break boundaries with innovative methods. They are seeking recent graduates who can combine technical skills with people skills to prospect and co-create solutions with clients. The role of a Digital Seller involves qualifying leads, converting them into business opportunities, and collaborating with colleagues to support deal closure. The position requires confidence, motivation, business acumen, and excellent communication skills.
Technical Agent (Bilingual German and English)
Company: IBM
Location: Zagreb, HR
Posted Dec 05, 2025
The Client Innovation Center Zagreb in Croatia is a strategic IBM center for global delivery of technology support services. The role involves remote technical support of IBM hardware and software products, providing troubleshooting, problem determination, and assistance with product documentation. The position requires fluency in German and English, good communication skills, and the ability to coordinate multiple tasks.
Application Developer-Adobe Experience Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves end-to-end feature development, collaboration with stakeholders, and implementation of content management solutions using Adobe Experience Manager (AEM). Preferred qualifications include experience with AEM Core Technologies, OSGI Services, Java, and familiarity with building tools like Jenkins and Maven.
Complex Project Manager-SAP HANA
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
IBM Consulting seeks skilled consultants with SAP expertise in project management. The role involves leading teams, managing large-scale strategic projects, and delivering end-to-end implementations. The company values curiosity, continuous learning, and long-term career growth.
Security Consultant - Guardicore
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and a constant quest for knowledge. It emphasizes the role's responsibilities, required education, and technical expertise, particularly in microsegmentation, zero trust, and network security.