Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
BI Data Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using latest technology platforms. The company provides training, promotion opportunities, feedback, recognition programs, and benefits like flexible working, sabbaticals, and pension plans. They seek a Senior Business Intelligence Data Engineer to lead design and delivery of advanced BI reporting solutions using Cognos BI, Cognos Analytics, Tableau, and Qlik.
Candidate Engagement Specialist - Japanese Speaking
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 04, 2025
The Candidate Engagement Specialist (CES) is responsible for candidate generation through direct sourcing and research to attract both passive and active candidates. They develop and implement recruiting strategies, conduct sourcing activities, and act as a brand ambassador to engage passive candidates. The role requires at least 2 years of recruitment experience in the Japanese market and fluency in English and native Japanese proficiency.
Manager - Learning Operations
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM seeks a Learning and Knowledge Leader to drive development in Risk & Compliance. The role involves strategic planning, team collaboration, and innovation, emphasizing growth and transformation.
Technical Consultant-Identity & Access Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The successful candidate will be a CyberArk Certified Delivery Engineer or equivalent, with experience in CyberArk PAM consulting, project design and deployment, and security architecture. The role requires a Bachelor's degree and 2+ years of industry experience with CyberArk privileged access solutions.
Application Developer-Java & Web Technologies
Company: IBM
Location: Mysore, IN
Posted Dec 04, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, career growth opportunities, and technical expertise requirements. It highlights the impact of the role on clients and the importance of skills like Java, Spring, and Hibernate.
SAP EAM Work Management Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job description outlines the role of a lead SAP consultant at IBM Consulting, focusing on delivering innovative business solutions through design, build, and test, including systems integration. The successful candidate will have extensive SAP implementation experience, strong knowledge in the SAP PM domain, and excellent communication and interpersonal skills.
Technical Support Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a Technical Support Engineer role for hybrid cloud solutions. The role involves troubleshooting, supporting enterprise customers, and collaborating on support team infrastructure. Required skills include expertise in Java, Python, Go, Linux, networking, and cloud monitoring tools. Preferred experience includes Kubernetes, Apache Cassandra, and monitoring technologies.
Package Consultant-SAP HANA SCM IBP
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the role of a Consultant who works closely with clients to deliver SAP solutions and drive innovation. The position requires extensive SAP experience, strong communication skills, and the ability to lead technical design and implementation of SAP solutions.
Application Developer-Cloud Integration
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include developing new features, fixing defects, configuring API Connect DataPower, and strong communication skills. Required education is a Bachelors Degree, with a Masters Degree preferred. Technical expertise required includes BTech, BE, MCA, MSc IT with 4-5 years of experience, and hands-on experience with API Connect DataPower, REST/SOAP APIs, XSLT Gateway Script, and HTTP methods.
Cloud Backend Developer
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
IBM Infrastructure offers enterprise IT infrastructure solutions for hybrid cloud and AI. The role involves developing and maintaining key capabilities, supporting customer requirements, and helping service providers onboard. The ideal candidate should have experience in backend development, microservice architecture, and cloud programming practices.
Software Developer
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
The text describes an IBM Software developer role emphasizing collaboration, innovation, and career growth. It highlights opportunities to work on cutting-edge AI-powered solutions, contribute to global projects, and develop skills in technologies like Java and SQL. The role emphasizes teamwork, problem-solving, and a positive work environment.
Customer/1 Developer (C/1)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role that consults on billing and digital subscriptions. It requires a Bachelor's degree and proficiency in Cobol, JCL, and CSS Online programming. The role involves designing and developing Customer1 applications with a strong focus on billing functionalities.