Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Sales Enablement Manager
Company: Apollo.io
Location: USA
Posted Dec 01, 2025
The job posting is for a GTM Enablement Manager to support Sales AEs and AMs by developing playbooks, training programs, coaching, and performance measurement strategies. The ideal candidate has 5+ years of experience in sales enablement, outbound sales, account management, or sales coaching, with a proven track record of driving revenue impact. The role involves collaborating with various teams to align enablement programs with business objectives and driving adoption of sales tools.
Product Designer - Growth Leads
Company: Gusto, Inc.
Location: Canada
Posted Dec 01, 2025
Gusto is hiring a Senior Staff Product Designer to shape the top-of-funnel experience on Gusto.com. The role involves crafting high-impact experiences, exploring AI technologies, and collaborating with cross-functional teams. The ideal candidate has 10+ years of product design experience, a strong portfolio, and fluency with modern AI and design tools.
AI Engineers
Company: Donyati
Location: USA
Posted Dec 01, 2025
The job posting seeks a skilled AI Engineer with 3-5 years of experience in designing, developing, and deploying AI/ML solutions in cloud environments. The ideal candidate should have strong Python skills, experience with Azure and AWS, and knowledge of MLOps practices. Key responsibilities include designing scalable AI/ML models for banking applications, deploying and managing models using Azure ML and AWS SageMaker, collaborating with cross-functional teams, building CI/CD pipelines, ensuring compliance with data governance and security standards, optimizing model performance, and documenting processes.
Staff Software Engineer - Data
Company: Stripe
Location: Remote
Posted Dec 01, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Company Universe team focuses on data-driven solutions to support Sales, Marketing, and Self-Serve Growth. The role of Staff Software Engineer involves designing and developing data pipelines, applications, and tools to empower these teams and improve customer experiences.
Support Operations Manager
Company: Apollo.io
Location: USA
Posted Dec 01, 2025
Apollo is seeking a highly analytical Support Operations Manager to lead process improvement, automation, and AI adoption initiatives. The role involves building dashboards, conducting analyses, managing bonus programs, and championing AI-powered solutions to enhance support efficiency and scalability. The ideal candidate has 3-5 years of experience in support operations, program management, and AIdriven tools, with strong analytical and communication skills.
Accounts Receivable Clerk
Company: International Medical Group
Location: USA
Posted Dec 01, 2025
IMG is a top international medical insurance company that helps individuals and companies with global peace of mind. They are looking to grow their teams with energetic and enthusiastic people. The Accounts Receivable Clerk role involves exceptional customer service, reconciling transactions, processing payments, and managing account activities with accuracy and efficiency.
Customer Success
Company: ElevenLabs
Location: Remote
Posted Dec 01, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success professional to manage a large book of business and drive client success.
Deputy General Counsel
Company: Truv
Location: USA
Posted Dec 01, 2025
Truv is a financial data company revolutionizing payroll account access with innovative solutions and strong backing. They seek a Deputy General Counsel to lead legal operations, shape strategy, and support growth in a dynamic, remote environment offering competitive equity and impactful responsibilities.
Senior Product Manager - Secret Detection
Company: GitLab
Location: EMEA,North America
Posted Dec 01, 2025
The Senior Product Manager for Secret Detection will lead the product area that helps GitLab customers avoid leaked secrets. They will own core capabilities like Secret Push Protection and Secret Validity Checks, shaping strategy and execution for features that must work in milliseconds and at global scale. The role involves collaborating with engineering, UX, and security teams to define the future of DevSecOps security at GitLab.
Senior Software Development Engineer in Test
Company: Recharge
Location: Remote
Posted Dec 01, 2025
The QA group at Recharge is responsible for maintaining high quality software products through automated testing, manual feature testing, and product reliability monitoring. As a senior SDET, you will work collaboratively with engineers and product counterparts to develop products, create automation tests, review merge requests, and apply your knowledge to engineering challenges. The company values execution, engineering excellence, communication, pragmatism, bias for action, kindness and respect, and ambition.
Resource Management Coordinator
Company: GuidePoint Security
Location: Remote
Posted Dec 01, 2025
The Resource Management Coordinator role involves strategic resource planning, project support, and stakeholder collaboration. It requires expertise in scheduling, systems proficiency, and analytical skills to ensure efficient delivery and team success.
QA/QC Manager - (Intimate Apparel)
Company: Trafilea
Location: China
Posted Dec 01, 2025
Trafilea is a consumer tech platform that builds and scales its own digitally native brands using AI and automation. They are seeking a QA & QC Manager to ensure product quality and lead transformation projects across apparel and beauty categories.