Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Software Engineer (L5) – Commerce Data Engineering, Foundations Team
Company: Netflix
Location: USA
Posted Nov 28, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Commerce Data Engineering team ensures data availability, reliability, and quality to power product experiences and optimize customer acquisition. The Solutions Software Engineer role in the Foundations Team involves designing and building scalable systems to improve data processing efficiency, health, and developer productivity.
Distributed Systems Engineer (L6) - Commerce Product Data Engineering
Company: Netflix
Location: USA
Posted Nov 28, 2025
Netflix is a leading entertainment service with over 300 million paid memberships across 190 countries. The company uses data insights to optimize customer experience and drive innovation. The Commerce Insights and Data Products Engineering team focuses on data critical to product experiences, empowering product managers and business leaders to experiment and innovate. The role involves providing strategic technical leadership for ML-oriented data products, designing distributed systems, and partnering with ML research and engineering teams.
Enterprise Solutions Engineer - PreSales
Company: Sanity
Location: Europe
Posted Nov 28, 2025
Sanity.io is an AI-powered content operating system that helps companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew automate and streamline their content operations. The company is seeking an Enterprise Solutions Engineer to lead complex product demonstrations, educate users, develop showcase implementations, and provide expert guidance on implementing Sanity across various complex verticals and advanced use cases.
Account Manager - Collections
Company: Mogo Finance Technology Inc.
Location: USA
Posted Nov 28, 2025
This job posting highlights a collections role with opportunities for growth, remote work flexibility, and competitive commissions. The position emphasizes customer service, problem-solving, and financial empowerment, while offering benefits like health coverage, stock options, and a supportive team environment. The company focuses on innovation and making financial freedom accessible.
Staff Fullstack Software Engineer - Smart Storage Management
Company: Dropbox
Location: Poland
Posted Nov 28, 2025
The role is a Staff Software Engineer position on the Smart Storage Management team at Dropbox. The responsibilities include defining and delivering a multi-team storage strategy, leading architecture with strong safeguards and observability, making high-judgment tradeoffs, raising reliability and quality bars, mentoring senior engineers, leading incident posture and prevention, and partnering with PM/Design to set and communicate goals. The requirements include 10+ years of experience building and operating distributed systems, 3+ years of leading multi-team initiatives at Staff scope, deep expertise in frontend and backend development, extensive experience with databases, expert system architecture design, proven cross-org influence and decision-making, operational excellence, high-altitude communication and stakeholder management, and responsible AI tool use. Preferred qualifications include leading multi-quarter strategies with measurable outcomes, comfort in partnering with engineering teams without being code-heavy, and data platform familiarity.
Staff Software Engineer - Communication & Connectivity
Company: Airbnb
Location: USA
Posted Nov 28, 2025
The text describes the Community and Connectivity (CnC) organization at Airbnb, which focuses on connecting the Airbnb community with relevant information and building new connections to enhance the hosting and traveling experience. The data team utilizes industry-leading tools and ML models to provide insights and power products. The role involves designing and building large-scale distributed data systems, collaborating with cross-functional teams, and shaping the team's long-term vision and roadmap.
VP - Advisor Channel Consulting
Company: Sentinel Group
Location: USA
Posted Nov 28, 2025
This job posting highlights a remote sales role at Sentinel Group, focusing on developing new business in retirement plan services. The position requires strong sales skills, relationship-building, and familiarity with retirement plans. The company offers competitive compensation, benefits, and a supportive work environment.
Manager - CRM Programs
Company: iHerb
Location: USA
Posted Nov 28, 2025
iHerb, a global health and wellness leader, seeks a CRM Program Manager to oversee retention strategies and marketing channels, emphasizing data-driven approaches and cross-functional collaboration.
Software Engineer III
Company: SpryPoint
Location: Canada
Posted Nov 28, 2025
SpryPoint is a high-growth software company revolutionizing the utility industry with its cloud-native platform. Founded in 2012, the company has grown to 285+ employees serving 100+ utility clients across North America and the Caribbean. SpryPoint's mission is to deliver comprehensive solutions that modernize the entire metertocash process, with a focus on customer success and continuous improvement.
Financial Operations Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 28, 2025
The job description outlines the role of a Customer Service Financial Specialist at Liberty Mutual's Safeco Billing Operations Billing Team. The position involves providing customer service support to internal CSRs, handling billing inquiries, and performing calculations and data analysis. The role requires strong math, communication, and customer service skills, as well as proficiency in Microsoft tools and knowledge of Safeco Billing Systems.
Distributed Systems Engineer (L5) - Commerce Product Data Engineering
Company: Netflix
Location: USA
Posted Nov 28, 2025
Netflix promotes its global entertainment services and data-driven approach, highlighting job opportunities with competitive benefits and a focus on innovation and scalability.
Account Executive (English & Punjabi) - Factoring
Company: Bobtail
Location: Anywhere
Posted Nov 28, 2025
Bobtail is a company dedicated to increasing customer happiness by eliminating inefficiencies in the supply chain. They value teams over individuals, collaboration, communication, iteration, experimentation, and failing fast. They seek proactive, collaborative, and solution-oriented individuals with experience in B2B sales, SaaS, and the US Trucking Industry. They offer benefits such as mental health days, paid time off, and work-from-home options.