Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Lead Software Engineer - AI Video Platform (ClipCrop)
Company: Storyteller
Location: Bulgaria
Posted Nov 27, 2025
The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that helps companies add Instagram-style stories to their apps and sites. The company is looking for a technical lead to own outcomes, lead a team of 24 engineers, and build production systems using the latest hardware tech stack and tools. The role involves designing and implementing NET services, APIs, and SQL Server for a multitenant B2B SaaS platform, as well as leveraging AI to accelerate development and adoption.
Workflow Automation Engineer
Company: Trafilea
Location: Remote
Posted Nov 27, 2025
Trafilea is a dynamic and innovative tech e-commerce group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community dedicated to promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.
Lead Software Engineer - AI Content Intelligence Platform (Storypilot)
Company: Storyteller
Location: Bulgaria
Posted Nov 27, 2025
The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that enables companies to add Instagram-style stories to their apps and sites. The role involves leading a team of engineers to build production systems, architect NET services, and leverage AI tools. The company values technical leadership, problem-solving, communication, ownership, and a learning mindset.
Lead Software Engineer - AI Video Platform (ClipCrop)
Company: Storyteller
Location: Hungary
Posted Nov 27, 2025
The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that helps companies add Instagram-style Stories to their apps and sites. The company is looking for a technical lead to own outcomes, lead a team of 24 engineers, and build production systems using the latest hardware tech stack and tools. The role involves designing and implementing NET services, APIs, and SQL Server for a multitenant B2B SaaS platform, as well as leveraging AI effectively. The company values capability, trajectory, and a learning mindset.
People Analytics & Data Consultant
Company: Netwrix
Location: USA
Posted Nov 27, 2025
The job description highlights a strategic role in HR analytics and data storytelling, emphasizing global compensation strategies and a culture of innovation and excellence. It outlines key responsibilities like transforming HR data into actionable insights, leading compensation programs, and collaborating with executives. The company promotes values such as customer focus, transparency, and continuous learning, while offering competitive benefits and career growth opportunities.
Lead Software Engineer - AI + Sports Tech Core Platform (Storyteller)
Company: Storyteller
Location: Bulgaria
Posted Nov 27, 2025
The job posting describes a full-time contractor role for a software engineering position at Storyteller, a fast-growing B2B SaaS platform. The role focuses on developing and maintaining a high-performance, AI-native multiproduct platform that powers mobile and web SDKs for leading global sports brands. The company values autonomy, adaptability, and ownership, and is looking for candidates with technical leadership experience, practical problem-solving skills, clear communication, and a learning mindset. The recruitment process involves an intro call, a paid take-home task, and a review with pairing and interviews.
Lead Software Engineer - AI + Sports Tech Core Platform (Storyteller)
Company: Storyteller
Location: Hungary
Posted Nov 27, 2025
The job posting describes a full-time remote contractor position for a fast-growing B2B SaaS platform called Storyteller. The role focuses on developing and maintaining a high-performance API and media processing platform that powers mobile and web SDKs for leading global sports brands. The company values technical leadership, problem-solving, communication, ownership, and a learning mindset. They offer a competitive salary of up to HUF 32750000 per year and are looking for candidates with experience in fast-moving startup environments.
Lead Software Engineer - AI + Sports Tech Core Platform (Storyteller)
Company: Storyteller
Location: Romania
Posted Nov 27, 2025
The job posting describes a full-time remote contractor position with Storyteller, a fast-growing B2B SaaS platform. The role focuses on developing and maintaining a high-performance API and media processing platform for a multitenant SaaS product used by leading global sports brands. The position offers a competitive salary, opportunities to work with the latest hardware and tech stack, and the chance to be part of a high-growth startup environment.
Consultant - SmartRecruiters Implementation (2nd Shift)
Company: Cielo
Location: India
Posted Nov 27, 2025
This job posting highlights Cielo's commitment to career growth, working with industry experts, and fostering a positive work environment. The role involves implementing talent acquisition technologies and requires skills in SmartRecruiters and Paradox. The company emphasizes ethical behavior, team collaboration, and professional development opportunities.
Regulatory Specialist - Product Compliance (French, Italian or German Speakers)
Company: Assent
Location: Europe
Posted Nov 27, 2025
Assent, a leading supply chain sustainability solution, celebrates reaching a $100M ARR milestone and Centaur Status. The company emphasizes its mission to support sustainability-driven manufacturers while offering a hybrid work model, competitive benefits, and opportunities for growth. The Regulatory Specialist role highlights collaboration, compliance expertise, and innovation in sustainability practices.
Lead Software Engineer - AI Content Intelligence Platform (Storypilot)
Company: Storyteller
Location: Romania
Posted Nov 27, 2025
The job posting describes a full-time remote contractor position with Storypilot, a fast-growing B2B SaaS platform for sports and media teams. The role involves leading a team of 24 engineers to deliver measurable product impact, designing and building production systems, and leveraging AI effectively. The company values technical leadership, problem-solving, clear communication, ownership, flexibility, and a learning mindset. The recruitment process includes an intro call, a paid take-home task, and a review with pairing and interviews.
Lead Software Engineer - AI Content Intelligence Platform (Storypilot)
Company: Storyteller
Location: Hungary
Posted Nov 27, 2025
The job posting describes a fully remote, high-growth position at Storypilot, a content intelligence platform for sports and media teams. The role involves leading a team of engineers to build production systems, architect APIs, and leverage AI tools. The company values technical leadership, problem-solving, communication, ownership, and a learning mindset.