Customer Satisfaction Jobs

802,276 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

malpractice insurance relocation assistance work-life balance

Physician -OB/GYN

Company: CHRISTUS Health

Location: Longview, Texas

Posted Nov 02, 2025

View Details Apply on healthecareers.com
health system full-time

Pharmacy Technician II Kelsey - Seybold Clinic Main Campus

Company: Kelsey Seybold Clinic

Location: Houston, Texas

Posted Nov 02, 2025

View Details Apply on healthecareers.com
full-time per diem

Per Diem Echo Doppler Tech - Kelsey-Seybold Clinic: Main Campus, Pearland, Pasadena, West University, Memorial City, Fort Bend, and Bay Area

Company: Kelsey Seybold Clinic

Location: Houston, Texas

Posted Nov 02, 2025

View Details Apply on healthecareers.com
401(k) full-time residency

Licensed Vocational Nurse (LVN) I/II/III-Family Medicine - Kelsey Seybold Clinic: Woodlands

Company: Kelsey Seybold Clinic

Location: Shenandoah, Texas

Posted Nov 02, 2025

View Details Apply on healthecareers.com
403(b) 457(b) dental insurance

Surgery - Orthopaedic Surgeon - Total Joint & Replacement - Physician - Livonia, MI

Company: Trinity Health

Location: Livonia, Michigan

Posted Nov 02, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance full-time

Neuromuscular Physician

Company: Austin Neuromuscular Center

Location: Austin, Texas

Posted Nov 02, 2025

View Details Apply on healthecareers.com
401(k) health system hospital

RN II - ASC II Pre Op - Springwood Villages - Kelsey- Seybold Clinic

Company: Kelsey Seybold Clinic

Location: Spring, Texas

Posted Nov 02, 2025

View Details Apply on healthecareers.com
401(k) dental insurance employee discount

Physician-Ophthalmology

Company: Banner Health

Location: Tucson, Arizona

Posted Nov 02, 2025

View Details Apply on healthecareers.com
relocation assistance hospital research

RN CRITICAL CARE- FT Days

Company: Wellstar Health System

Location: Austell, Georgia

Posted Nov 02, 2025

View Details Apply on healthecareers.com
sign-on bonus health system full-time

Concierge Primary Care Program Director – Physician – Mount Sinai Solutions - Manhattan, NY

Company: Mount Sinai Health System

Location: New York, New York

Posted Nov 02, 2025

View Details Apply on healthecareers.com
full-time

Emergency Medicine | Medical Directorship | Team of APPs

Company: Jackson Physician Search

Location: North Dakota

Posted Nov 02, 2025

View Details Apply on healthecareers.com
403(b) dental insurance health insurance

Physician - Hematology & Oncology

Company: CHRISTUS Health

Location: Alexandria, Louisiana

Posted Nov 02, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages

Customer Satisfaction in Remote 3,489,178 jobs Customer Satisfaction in Other US Location 3,035,578 jobs Customer Satisfaction in New York City, NY 806,442 jobs Customer Satisfaction in Multiple Locations 710,150 jobs Customer Satisfaction in USA 636,748 jobs Customer Satisfaction in Washington DC 491,890 jobs Customer Satisfaction in Chicago, IL 472,458 jobs Customer Satisfaction in San Francisco, CA 406,434 jobs Customer Satisfaction in Atlanta, GA 326,116 jobs Customer Satisfaction in worldwide 319,452 jobs Travel Jobs 79,837 jobs Full Time Jobs 46,687 jobs Retirement Plan Jobs 43,124 jobs 401(K) Jobs 37,542 jobs Health Insurance Jobs 34,384 jobs Life Insurance Jobs 33,039 jobs