Customer Satisfaction Jobs

802,358 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

sign-on bonus relocation assistance dental insurance

Nurse Practitioner Family Medicine $10k Recruitment Incentive

Company: Geisinger

Location: Mount Pocono, Pennsylvania

Posted Oct 24, 2025

View Details Apply on healthecareers.com
loan repayment program malpractice insurance paid time off

Physician-Psychiatry: Adult

Company: Banner Health

Location: Tucson, Arizona

Posted Oct 25, 2025

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health system full-time

OB Hospitalist - UPMC Memorial

Company: UPMC Central PA

Location: York, Pennsylvania

Posted Oct 24, 2025

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401(k) paid time off tuition reimbursement

REGISTERED NURSE CARDIAC PROGRAM FACILITATOR

Company: The Valley Health System

Location: Las Vegas, Nevada

Posted Oct 24, 2025

View Details Apply on healthecareers.com
health insurance academic research

CRNA Opportunities in MO, OK and WI

Company: SSM Health

Location: Jefferson City, Missouri

Posted Oct 24, 2025

View Details Apply on healthecareers.com
health system full-time research

Breast Surgery - Physician - Mount Sinai Health System - Long Island, NY

Company: Mount Sinai Health System

Location: Wantagh, New York

Posted Oct 24, 2025

View Details Apply on healthecareers.com
malpractice insurance paid time off sign-on bonus

NNP- Neonatal Nurse Practitioner

Company: CHRISTUS Health

Location: Tyler, Texas

Posted Oct 25, 2025

View Details Apply on healthecareers.com
hospital full-time per diem

Staff RN - Med/Surg Neuro

Company: Kaiser Permanente

Location: Los Angeles, California

Posted Oct 25, 2025

View Details Apply on healthecareers.com
hospital per diem

CT Technologist-Per Diem-Olympia

Company: Kaiser Permanente

Location: Olympia, Washington

Posted Oct 24, 2025

View Details Apply on healthecareers.com
sign-on bonus hospital full-time

OB/GYN Hybrid Clinic and On Call Opportunity in Prairie Du Chien, WI

Company: Ob Hospitalist Group

Location: Prairie du Chien, Wisconsin

Posted Oct 25, 2025

View Details Apply on healthecareers.com
401(k) health system full-time

Ultrasound Technologist I

Company: Kelsey Seybold Clinic

Location: Houston, Texas

Posted Oct 24, 2025

View Details Apply on healthecareers.com
403(b) loan forgiveness loan repayment program

Pain Medicine

Company: Lehigh Valley Hospital

Location: Hazleton, Pennsylvania

Posted Oct 25, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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