Customer Satisfaction Jobs

802,647 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Online Team Store Specialist – Graphic Design & Marketing

Company: Williams Athletics

Location: Saint Johns, FL

Posted Oct 20, 2025

*Creative eye for design* — skilled at making visuals that look sharp and sell. *Creative Freedom:* Your design and marketing ideas will directly shape sales.

Designer

Company: BlueConic

Location: Philadelphia, PA

Posted Oct 20, 2025

Oversee the production of all creative assets, including web design, digital ads, video, presentations, event collateral, and social media content.

Landscape construction crew lead

Company: Paradise Garden & Landscape

Location: San Jose, CA

Posted Oct 20, 2025

Proficient heavy equipment operating skills including front end loaders, mini-excavators, and skid steer machinery with various attachments; other construction…

Business Support Verifier

Company: U S Money Reserve Inc

Location: Austin, TX

Posted Oct 20, 2025

Business Support is the department that supports the sales effort by confirming orders with customers, assisting them in obtaining educational materials,…

Customer Service Advisor/ Service Writer/Dispatcher

Company: Briggs Equipment

Location: New Braunfels, TX

Posted Oct 20, 2025

Dispatch, assign and monitor Technicians to service calls based on technical certification levels and/or skillset and proactively communicate with external…

Retail Sales Stylist/ Key Holder

Company: Anne Fontaine

Location: Las Vegas, NV

Posted Oct 20, 2025

As a Luxury Outlet Sales Stylist Keyholder, you will be responsible for contributing to the daily operations of our boutique and driving sales.

Janitor - LGA Airport

Company: PrimeFlight Aviation Services Inc

Location: Flushing, NY

Posted Oct 20, 2025

Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*part-time benefits may…

CDL Driver/Operator

Company: Conco Services LLC

Location: Jacksonville, FL

Posted Oct 20, 2025

This position is also responsible for maintaining a CDL driver’s license for transporting equipment as required. Valid Class A or B license.

Experienced Welder

Company: Atlas Sign Industries

Location: Cedar Hill, TX

Posted Oct 20, 2025

Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

Field Technician HVAC

Company: Dehumidified Air Solutions

Location: Chicago, IL

Posted Oct 20, 2025

Must have a valid driver's license and a clean driving Record. Must have a valid Air Conditioning & Refrigerant section 608 recovery certificate/license with…

Machinist

Company: OGF Manufacturing, LLC

Location: Fort Worth, TX

Posted Oct 20, 2025

Use hand tools, power tools, and tooling effectively for various machining tasks. Interpret technical drawings and blueprints to determine machining…

Sr Account Manager

Company: Caterpillar

Location: Chicago, IL

Posted Oct 20, 2025

Ability to develop scopes of work and budgets that clearly articulate agency commitments to clients and client accountability to agency.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages