Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Business Manager

Company: ConAm Management Corporation

Location: Chula Vista, CA

Posted Oct 17, 2025

Perform general office tasks including scheduling, answering resident inquiries, and managing resident communication. Paid sick and vacation time.

Kitchen Manager

Company: King's Hawaiian Restaurant and Bakery

Location: Torrance, CA

Posted Oct 17, 2025

Support driving our division’s strategic planning for the kitchen, budgeting, forecasting, and maintaining metrics to understand the business “like the back of…

CDL Driver Messenger- FOID Required

Company: GardaWorld Cash

Location: Broadview, IL

Posted Oct 17, 2025

21 years of age or older with a valid and clean driver’s license. We provide our clients with solutions in every phase of their cash supply chain, including…

Channel Leader (San Diego)

Company: Rooter Hero Plumbing

Location: San Diego, CA

Posted Oct 17, 2025

Valid driver’s license and clean driving record. Comfortable working in the field and performing light physical duties as needed (driving, site visits,…

Marketing Specialist

Company: TOYO Solar Texas LLC

Location: Humble, TX

Posted Oct 17, 2025

 Bachelor’s degree or above in Marketing, Business Administration, or a related field.  Proven proficiency in digital marketing tools and strategies,…

Assistant Project Manager/Project Engineer- Commercial Drywall

Company: Magnum Drywall Inc

Location: San Jose, CA

Posted Oct 17, 2025

Coordinate with general contractors/subcontractors and suppliers to schedule deliveries and installations in alignment with project milestones.

GTAW Welder I & II

Company: Valex Corp

Location: Round Rock, TX

Posted Oct 17, 2025

One year certificate from college, technical school, as in welding, or equivalent work experience preferred. Ability to use various inspections tools: calipers,…

CDL-A Dedicated Solo Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: California

Posted Oct 17, 2025

3+ months of current CDL-A driving experience. Home Time: Most drivers get home weekly but you will be home at least every other weekend for 34-hour reset.

TDLR Licensed Wireman, Journeyman or Master Electrician *sign-on bonus*

Company: TriSMART Solar LLC

Location: San Antonio, TX

Posted Oct 17, 2025

$35–$45/hr based on experience and TDLR license. 2+ years of field experience (bonus if it’s solar!). Wiring the Future – Install and repair residential…

Installation Technician

Company: California Closets CCO

Location: Inglewood, CA

Posted Oct 17, 2025

Must maintain a valid driver's license and clean driving record. Maintain shop tools and equipment in safe working order (tools are provided).

CDL-A Regional Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: San Jose, CA

Posted Oct 17, 2025

Top-of-the-line trucks with automatic transmission pulling 53-ft trailers. Valid CDL-A plus 3+ months of Class A CDL experience required.

Director of Technology

Company: RockAsphalt

Location: San Antonio, TX

Posted Oct 17, 2025

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field — or equivalent practical experience. 401(k) with company match.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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