Customer Service Jobs in Atlanta, GA

52,335 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Data Scientist-II

Company:

Location: Norcross, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Cybersecurity Engineer - Continuous Control Monitoring

Company:

Location: Morrow, GA

Posted Feb 03, 2025

View Details Apply on The Muse
global closeknit community critical communications video security and command center technologies help keep people safer everywhere

Channel Sales Executive - Video Security & Access Control (Atlanta)

Company: Motorola Solutions

Location: Atlanta, GA

Posted Feb 03, 2025

Motorola Solutions is seeking a Channel Sales Executive for Video to develop new business, meet revenue goals, and promote Avigilon products. The role involves creating and managing a sales funnel, conducting sales calls, and working with vertical marketing teams. The ideal candidate has 4+ years of video security solutions sales experience, strong technical acumen, and the ability to forecast revenue. Travel up to 50% of the time is required, with a preferred location in Greater Atlanta, Georgia. The target base salary range is $50,700 - $110,400 USD.

View Details Apply on BuiltIn

Sr Software Engineer - ServiceNow

Company:

Location: Buckhead, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Lead Software Engineer - ServiceNow

Company:

Location: Decatur, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Lead Cybersecurity Software Engineer

Company:

Location: Norcross, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Cybersecurity Engineer - Continuous Control Monitoring

Company:

Location: Buckhead, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Data Scientist-II

Company:

Location: Morrow, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Lead Software Engineer - ServiceNow

Company:

Location: Morrow, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Lead Cloud Database Architect (MSSQL Focus) (RapidScale)

Company:

Location: Morrow, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Lead Cloud Architect - AWS (RapidScale)

Company:

Location: Decatur, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Manager, Software Engineering - ServiceNow

Company:

Location: Morrow, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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