Customer Service Jobs in Atlanta, GA

52,335 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Restaurant Manager - Quarterly Bonus Available

Company:

Location: Savannah, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Manager of Application Security

Company:

Location: Lithia Springs, GA

Posted Feb 03, 2025

View Details Apply on The Muse
leading innovation company elevate every life inclusive and diverse culture

National Account Manager

Company: Fortune Brands Home & Security

Location: Atlanta, GA

Posted Feb 03, 2025

Fortune Brands Innovations Inc. is a leading innovation company focused on creating smarter, safer, and more beautiful homes. They aim to elevate every life by transforming spaces into havens. The company values inclusivity and diversity, encouraging employees to be their authentic selves. The National Account Manager for the Moen brand will oversee partnerships with major retail accounts, focusing on instore assortment, messaging, and aligning with outside sales teams. The ideal candidate should have a bachelor's degree, 5+ years of sales and marketing experience, and 2 years in national account management. The role is hybrid-based, requiring 3 days a week in the Smyrna, GA office and occasional travel. Responsibilities include managing instore merchandising, training initiatives, promotional planning, and category management. Compensation will be discussed during the first phone interview.

View Details Apply on BuiltIn

Security Governance Lead

Company:

Location: Lithia Springs, GA

Posted Feb 03, 2025

View Details Apply on The Muse

RN - Home Health

Company:

Location: Augusta, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Security Governance Lead

Company:

Location: Morrow, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Manager of Application Security

Company:

Location: Smyrna, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Business Processes Consulting Intern - Summer 2026

Company: PwC

Location: Atlanta, GA

Posted Feb 03, 2025

View Details Apply on The Muse

RN - Home Health

Company:

Location: Savannah, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Restaurant Manager - Team Lead

Company:

Location: Atlanta, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Lead Cloud Security Architect

Company:

Location: Norcross, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Security Client and Vendor Compliance Lead

Company:

Location: College Park, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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