Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Atlanta, GA

Posted Jan 24, 2025

Production Operative

Company: Ingram Content Group

Location: Atlanta, GA

Posted Jan 24, 2025

The job description outlines a role in a manufacturing environment, requiring 1 year of experience in a similar setting. Essential skills include operating production equipment such as printers, book binders, trimmers, and laminators. The role involves cross-functional work, maintaining a safe environment, and adhering to safety guidelines. Qualifications include GCSEs or equivalent, and the ability to perform repetitive manual tasks. The job offers a competitive salary, generous holiday, life assurance, company pension scheme, sick pay, continuous professional development, business casual dress code, free onsite parking, hot drinks, snack and drink vending machines, gym membership corporate discount, and service awards.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Conyers, GA

Posted Jan 24, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires excellent customer service skills, communication, and the ability to work without supervision. Previous experience in personal shopping, production, or warehouse environments is desired. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Cashier

Company: Kroger

Location: Marietta, GA

Posted Jan 24, 2025

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company values. Key tasks include processing transactions efficiently, handling various tenders, controlling loss, reporting discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and providing excellent customer service. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Key Account Executive

Company: Labcorp

Location: Macon, GA

Posted Jan 24, 2025

Labcorp, recognized as one of Forbes 2021 World's Best Employers and named to Fast Company's 2021 Most Innovative Companies, is hiring a Key Account Executive. The role involves managing a large existing book of business, introducing focus specialty products, and providing superior customer service. The successful candidate will be a competitive, collaborative individual with strong communication and business acumen skills. The position requires mostly day travel in the South Georgia market. Benefits include comprehensive medical, dental, vision, life insurance, STD/LTD, 401(k), PTO, tuition reimbursement, and an Employee Stock Purchase Plan.

Grocery Clerk

Company: Kroger

Location: Roswell, GA

Posted Jan 24, 2025

The job description outlines responsibilities for a Grocery Clerk, emphasizing exceptional customer service, maintaining a clean and safe environment, and assisting in achieving sales and profit goals. Key duties include helping customers discover new products, informing them of specials, ensuring product freshness, and maintaining inventory. The role also involves promoting trust and respect among associates, adhering to food safety regulations, and reinforcing safety programs. The company values respect, honesty, integrity, diversity, inclusion, and safety, offering comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Patient Care Technician

Company: DaVita

Location: Atlanta, GA

Posted Jan 24, 2025

Account Executive, Marketing Cloud (Federal Civilian)

Company: Salesforce

Location: Atlanta, GA

Posted Jan 24, 2025

Salesforce, a leading company in AI, Data, and CRM, is seeking an experienced Sales Executive for the Marketing Cloud AE role. The ideal candidate should have 10+ years of enterprise software sales experience, preferably in marketing technology, and a proven track record in account management, especially within Federal Civilian accounts. The role involves being a subject matter expert, empowering the broader account team, collaborating on Salesforce Marketing solutions, and driving revenue within a specified region. The candidate must be self-motivated, committed to achieving sales targets, and willing to travel. Salesforce is an Equal Employment Opportunity employer, committed to creating a diverse and inclusive workforce.

Bakery/Deli Clerk

Company: Kroger

Location: Decatur, GA

Posted Jan 24, 2025

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Canton, GA

Posted Jan 24, 2025

The job description involves creating a positive customer experience through exceptional service and maintaining a clean, safe environment. Responsibilities include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring adherence to safety and food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, effective communication, and stress management. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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