Customer Service Jobs in Atlanta, GA

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Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Technical - Functional Oracle EBS Developer

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's Government & Public Services practice is seeking an experienced Technical - Functional Oracle EBS Developer with 8+ years of experience. The role involves functional SDLC tasks and technical development work in PL/SQL within an Oracle EBS or custom application environment. Responsibilities include requirements gathering, design, coding, testing, debugging, end-user training, and documentation. The developer will work directly with technical and business representatives, participating in meetings with key system owners to understand business requirements and supporting the administering and maintaining of development environments. The role also involves leading a team of junior practitioners, analyzing and debugging technical issues based on Oracle Forms, Reports and PL/SQL. A good understanding of Oracle Financial & procurement module business processes and features is required. The position offers opportunities for professional development and growth within Deloitte's diverse, equitable, and inclusive culture.

Tax Consultant Intern (Global Trade Advisory) (Summer 2025)

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's Global Trade Advisory (GTA) practice is seeking a tax consulting intern with a technical background. The intern will gain hands-on experience in day-to-day responsibilities, receive mentorship, and work on complex tax issues. The role involves research, technology use, and collaboration with team members. Interns may be deployed on automation projects, participate in systems design, and analyze trade regulations. Successful candidates will demonstrate leadership, problem-solving skills, and strong communication abilities. They should have a strong academic record, preferably in relevant fields like IT, Computer Science, Economics, Engineering, or Supply Chain. Travel up to 80% is required. The internship starts in Summer 2025.

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T1964)

Company: Target

Location: Atlanta, GA

Posted Jan 24, 2025

Target is seeking a General Merchandise Expert for a dynamic role involving guest service, product management, and operational efficiency. The role requires a welcoming attitude, strong communication skills, and the ability to work in a fast-paced environment. Key responsibilities include creating a positive guest experience, managing inventory, executing pricing and presentation processes, and ensuring a safe and compliant work environment. Target offers comprehensive training and competitive benefits.

Deloitte Consulting - Healthcare Summer Associate

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte offers a unique opportunity to work with diverse global clients across various industries, including healthcare, life sciences, and more. As a Summer Associate, you'll engage in client-facing responsibilities such as analyzing issues, interviewing staff, and formulating recommendations. The role involves sharpening consulting and networking skills through social outings, team meetings, and community service events. Key responsibilities include helping clients navigate shifts in the healthcare and life sciences landscape, providing strategic guidance, and enabling rapid redesign of business processes. The role requires current enrollment in specific programs, strong academic credentials, and the ability to travel up to 50%. Deloitte provides extensive resources, onboarding programs, and opportunities for professional growth.

Retail Sales Associate - Tanger Out Savannah

Company: Gap Inc.

Location: Savannah, GA

Posted Jan 24, 2025

Gap, an iconic American brand, is seeking a customer service representative. The role involves engaging with customers, providing excellent service, and educating them about products and promotions. The ideal candidate should be a good communicator, tech-savvy, a problem solver, and capable of handling customer interactions professionally. Gap offers benefits including merchandise discounts, competitive Paid Time Off, extensive 401(k) plan, and more. The company is committed to diversity and inclusion, having been recognized by Forbes as one of the World's Best Employers and for Diversity in 2022.

Independent Optometrist - Sam's Club

Company: Walmart

Location: Lithia Springs, GA

Posted Jan 24, 2025

Client service Representative

Company: Banfield Pet Hospital

Location: Roswell, GA

Posted Jan 24, 2025

The Client Service Coordinator (CSC) is responsible for managing the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team, and ensuring good communication with associates and clients. The CSC promotes hospital services, educates clients about wellness plans and preventative care, and assists with administrative tasks. They are expected to live and exemplify the Five Principles of Mars, Inc., and demonstrate strong leadership, communication, and client service skills. The role requires multi-tasking, problem-solving, and the ability to work in a fast-paced environment with a moderately high noise level.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2121)

Company: Target

Location: Marietta, GA

Posted Jan 24, 2025

Target, a Fortune 50 company, is seeking a Guest Advocate. The role involves providing exceptional guest service, solving guest concerns, and promoting Target's services and benefits. Key responsibilities include greeting guests, understanding their needs, assisting with returns, and maintaining a clean work area. The ideal candidate is energetic, communicative, and comfortable with multi-tasking in a fast-paced environment. No two days are the same, offering variety and continuous learning opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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