Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Client Service Coordinator

Company: Banfield Pet Hospital

Location: College Park, GA

Posted Jan 24, 2025

The Client Service Coordinator (CSC) is responsible for managing the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team, and ensuring excellent communication with associates and clients. The CSC promotes hospital services to attract new clients, educates them about wellness plans and preventative care, and assists with administrative tasks. They are expected to exemplify Mars, Inc.'s Five Principles, which include Quality, Responsibility, Mutuality, Efficiency, and Freedom.

Cook

Company: Cracker Barrel

Location: Loganville, GA

Posted Jan 24, 2025

Server

Company: Cracker Barrel

Location: Calhoun, GA

Posted Jan 24, 2025

Retail Sales

Company: Cracker Barrel

Location: Tifton, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Retail Sales team member in Tifton, GA. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a culture of belonging, top-notch training, diverse career paths, and competitive benefits. The job requires the ability to stand for long periods, lift up to 40 pounds, and work with various food items.

Retail Sales

Company: Cracker Barrel

Location: Suwanee, GA

Posted Jan 24, 2025

Cleaning Crew Member

Company: Cracker Barrel

Location: Morrow, GA

Posted Jan 24, 2025

The Cleaning Crew Member role at Cracker Barrel Old Country Store involves maintaining cleanliness of the restaurant, kitchen, and retail shop, primarily during the 3rd shift. Responsibilities include working alongside kitchen, dining room, and retail shop teams to keep various areas clean. Qualifications include being 18 years old, able to stand for long periods, lift up to 40 pounds, and work with food items. The company values diversity, equity, and inclusion, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

Dishwasher

Company: Cracker Barrel

Location: Atlanta, IL

Posted Jan 24, 2025

The job posting for a Dishwasher at Cracker Barrel Old Country Store in Lincoln, IL, emphasizes a positive work environment. The role involves working closely with kitchen and dining room teams to ensure guest satisfaction. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Guest Service and Sales

Company: Cracker Barrel

Location: Loganville, GA

Posted Jan 24, 2025

The job posting for a Guest Service and Sales (GSS) expert at Cracker Barrel Old Country Store in Snellville, GA, emphasizes a 'Pleasing People' attitude and world-class service. The role involves flexible hours, potential for promotion, and diverse career paths. Cracker Barrel values diversity, equity, and inclusion, offering top-notch training, competitive pay, and benefits. The company culture fosters a sense of belonging and family, with opportunities for cross-training and internal development.

Cook

Company: Cracker Barrel

Location: Dalton, GA

Posted Jan 24, 2025

Senior Electrical Engineer - 37482

Company: Alion Science and Technology

Location: Warner Robins, GA

Posted Jan 24, 2025

This job description outlines a complex engineering role involving the planning, design, production, and maintenance of electronic components and circuitry. The role requires evaluating electronic circuits, developing schematic diagrams, and testing products. The position involves working directly with senior technical personnel and project managers on complex projects. Qualifications include a high school diploma with 11-13 years of experience, or a bachelor's degree with 5-7 years of experience, or a master's degree with 3-5 years of experience. The role may involve providing leadership, mentorship, and training to junior staff, and supporting business development efforts. U.S. citizenship is required for most positions, and proof of COVID-19 vaccination is necessary due to a new Federal Executive Order.

Cleaning Crew Member

Company: Cracker Barrel

Location: Augusta, GA

Posted Jan 24, 2025

The Cleaning Crew Member role at Cracker Barrel Old Country Store involves maintaining cleanliness of the restaurant, kitchen, and retail shop, primarily during the 3rd shift. Responsibilities include working alongside kitchen, dining room, and retail shop teams to keep various areas clean. Qualifications include being 18 years old, able to stand for long periods, lift up to 40 pounds, and work with food items. The company values diversity, equity, and inclusion, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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