Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Senior Associate, Merchant Strategy & Operations

Company: DoorDash

Location: Atlanta, GA

Posted Jan 24, 2025

The Merchant Strategy & Operations team at DoorDash aims to provide top-tier restaurant selection for consumers and develop services to help merchants expand their businesses profitably. As a Senior Associate, you'll focus on enhancing merchant retention and experience, solving high-impact problems, and collaborating with various teams. The role involves data-driven decision-making, experimentation, and understanding merchant needs at a granular level. DoorDash values diverse teams and offers comprehensive benefits, including healthcare, parental leave, and equity grants.

SCA Certified A&P Aircraft Mechanic 2 - Secret - Robins AFB

Company: Northrop Grumman

Location: Warner Robins, GA

Posted Jan 24, 2025

Northrop Grumman is seeking FAA A&P Certified Mechanics/Technicians for a SCA Aircraft Mechanic 2 position at Robins AFB, GA. The role involves performing maintenance, disassembly, rework, repair, replace, re-assembly, and adjustment of all aircraft systems. The position requires on-site daily work, any shift, and 50% travel. The salary range is $30-$34 per hour. Basic qualifications include FAA Airframe and Powerplant Certification, high school diploma or equivalent, 2 years of additional education and related experience, US citizenship, and ability to obtain a DOD Secret security clearance and US Passport. Preferred qualifications include business or regional jet experience, connector repair, wire harness manufacture, and in-depth electronic and electrical troubleshooting skills.

Principal Cloud Engineer

Company: UKG

Location: Atlanta, GA

Posted Jan 24, 2025

UKG, the largest U.S.-based private software company, is seeking a Network Engineer with 8+ years of experience. The role involves managing and optimizing global network infrastructure, collaborating with teams, and providing 24x7 support. The company offers comprehensive benefits, an inclusive culture, and opportunities for professional growth. UKG is committed to diversity and equal opportunity employment.

Outside Sales Representative

Company: Spectrum

Location: Duluth, GA

Posted Jan 24, 2025

The job involves connecting people and communities by offering top-notch telecommunication services through door-to-door solicitation. Key responsibilities include acquiring new residential customers, conducting needs analysis, presenting sales proposals, and achieving monthly sales quotas. The role requires strong interpersonal skills, a passion for selling, and the ability to work independently. A valid driver's license and reliable personal vehicle are necessary. The position offers opportunities for career growth and a comprehensive benefits package.

Teller - Bilingual (Spanish/English) - Part Time - Cheshire Bridge, Atlanta GA

Company: Wells Fargo

Location: Atlanta, GA

Posted Jan 24, 2025

Wells Fargo is seeking a Teller in their Consumer, Small & Business Banking division. The role involves supporting customer engagement, processing transactions, and completing operational activities. The company is recognized as a top workplace for career growth. Required qualifications include customer service experience and bilingual proficiency in Spanish/English. Desired qualifications include a customer service focus, experience with complex transactions, and ability to educate customers on mobile banking. The job involves working most Saturdays and passing a language assessment.

Provider Operations, Workforce Management - Senior Associate

Company: PwC

Location: Atlanta, GA

Posted Jan 24, 2025

At PwC, operations consulting generalists specialize in optimizing operational efficiency and effectiveness. They analyze client needs, develop strategies, and provide guidance to streamline processes and improve productivity. This role requires a broad understanding of operations consulting, strong relationship-building skills, and the ability to navigate complex situations. Key skills include managing client engagements, understanding operational and financial drivers, leveraging data and technology, and staying updated on industry trends. A Master's degree is preferred, and at least 3 years of experience is required. The role involves supervising teams, coaching staff, and presenting strategies to various audiences.

Director, Partner Development, Security Solutions

Company: Mastercard

Location: Atlanta, GA

Posted Jan 24, 2025

Mastercard is seeking a strategic and experienced professional to serve as Director of Partner Development for Security Solutions in the NAM region. The ideal candidate will have a strong background in data and analytics solutions, particularly in identity, business insights, and fraud applications. They will be responsible for developing and managing channel and alliance partner relationships, driving revenue growth, and activating new partners. The role involves creating joint business plans, managing partner pipelines, and conducting regular alignment sessions. The candidate should be a strategic thinker, comfortable with ambiguity, and have a strong network within the industry. Mastercard offers a competitive salary and comprehensive benefits package.

Pharmacy Intern

Company: CVS Health

Location: Marietta, GA

Posted Jan 24, 2025

Sales Management Trainee Intern- Summer- McDonough

Company: Enterprise Mobility

Location: McDonough, GA

Posted Jan 24, 2025

The Enterprise Management Internship offers university/college students a chance to gain valuable business and leadership skills in a real-world professional environment. Interns will work alongside full-time professionals, handling tasks such as managing a fleet of vehicles, customer service, marketing strategies, and relationship building. The internship, which pays $17.50/hour, lasts from May 19th to August 7th, requiring a full-time commitment and a valid driver's license. Eligibility includes being at least 18, enrolled in a bachelor's degree program, and having at least three months of sales, customer service, management, or leadership experience.

Managed Services Workday Manager

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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