Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Underwriter Consultant

Company: Unum Group

Location: Atlanta, GA

Posted Jan 24, 2025

Unum, a Fortune 500 company, is seeking an Underwriting Consultant. The role involves expert risk evaluation, partnering with sales teams, and mentoring junior underwriters. Key responsibilities include consulting with partners for customer needs, evaluating and selecting risks, and contributing to policy development. The ideal candidate will have a Bachelor's degree, relevant experience, and mastery of product provisions, pricing, and contractual benefits. Strong technical expertise, understanding of sales processes, and market trends are required. Unum offers competitive benefits including healthcare, insurance, performance-based incentives, paid time off, and a 401(k) plan.

Retail Sales Associate (Early Morning) - Forum at Peachtree

Company: Gap Inc.

Location: Norcross, GA

Posted Jan 24, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. Established in 1994, the company offers high-quality, affordable essentials for families. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Employees are expected to be communicative, tech-savvy, and problem-solvers, with a focus on continuous improvement. Old Navy offers competitive benefits including merchandise discounts, paid time off, and extensive health insurance.

Specialty Sales (Style, Tech, Beauty) (T0373)

Company: Target

Location: Smyrna, GA

Posted Jan 24, 2025

Target, a Fortune 50 company, is seeking a Style Consultant. The role involves providing excellent guest service, maintaining a welcoming environment, and ensuring product availability. Key responsibilities include creating a guest-ready shopping experience, staying current with trends, and executing visual merchandising. The ideal candidate should have a strong interest in apparel, excellent communication skills, and the ability to work in a fast-paced environment. Target offers training and competitive benefits.

Private Client Advisor II

Company: Merrill

Location: Atlanta, GA

Posted Jan 24, 2025

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T0778)

Company: Target

Location: Peachtree City, GA

Posted Jan 24, 2025

Target is seeking a General Merchandise Expert for a dynamic role involving guest service, product management, and operational efficiency. The role requires a welcoming attitude, strong communication skills, and the ability to work in a fast-paced environment. Key responsibilities include creating a guest-focused experience, managing inventory, executing pricing and presentation processes, and ensuring a safe, compliant work environment. Target offers comprehensive training and competitive benefits.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1223)

Company: Target

Location: Newnan, GA

Posted Jan 24, 2025

Target, a Fortune 50 company, is seeking a Guest Advocate. The role involves providing exceptional guest service, solving guest concerns, and promoting Target's services and benefits. Key responsibilities include greeting guests, understanding their needs, and assisting with various services like Order Pick Up, Drive-Up, and Registry. The ideal candidate should have strong communication skills, a welcoming attitude, and the ability to work in a fast-paced environment. Target offers training and competitive benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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