Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

HRIS Solutions Consultant - Workday

Company: Unum Group

Location: Atlanta, GA

Posted Jan 24, 2025

Unum, a leading provider of employee benefits, is seeking an HRIS Solutions Consultant for a hybrid role. The successful candidate will manage HRIS implementation projects, provide technical guidance on Unum's HR Connect solutions, and partner with internal teams and product owners. The role requires at least 4+ years of HRIS and business analysis experience, strong knowledge of Workday/ServiceNow/ADP/UKG module integration, and excellent project management skills. Unum offers a comprehensive benefits package including health, vision, dental, disability, a generous PTO, 401(k) contribution, mental health support, career advancement opportunities, and tuition reimbursement.

Deals Valuation Experienced Associate

Company: PwC

Location: Atlanta, GA

Posted Jan 24, 2025

Consulting Dietitian - Tallahassee Area

Company: Aramark

Location: Thomasville, GA

Posted Jan 24, 2025

Senior Scenic Technician (Temporary)

Company: Warner Bros. Discovery

Location: Atlanta, GA

Posted Jan 24, 2025

Warner Bros. Discovery is inviting applications for a Senior Scenic Technician role. The position involves leading the installation, maintenance, and deconstruction of studio sets, overseeing scenic properties, managing real-time adjustments during live broadcasts, providing technical support for live productions, supervising warehouse and asset management, and executing event design. The ideal candidate should have over 7 years of experience in scenic construction and production, technical expertise, strong problem-solving skills, leadership abilities, and experience with stage equipment. The role requires regular physical engagement and adaptability in various environments.

Sr. Business Controls Specialist - GCAOO QA/QC Sr. Testing Specialist

Company: Bank of America

Location: Kennesaw, GA

Posted Jan 24, 2025

Bank of America is seeking a QC/QA Sr. Testing Specialist for the Global Credit, Anti-Money Laundering (AML) and Onboarding Operations (GCAOO) team. The role involves executing testing to measure adherence to AML/Financial Crimes Global Standard requirements, applying quality management disciplines, and influencing business managers to ensure enforcement of the QC/QA program. The candidate should have 2+ years of risk management and/or LOB/ECF experience, strong analytical and organizational skills, and excellent communication abilities.

PHARMACY/MODIFIED FULL TIME PHARMACIST

Company: Kroger

Location: Augusta, GA

Posted Jan 24, 2025

The job description involves creating an outstanding customer experience, ensuring a safe and clean environment, achieving sales and profit goals, and maintaining quality assurance standards. Responsibilities include fulfilling prescription needs, providing patient counseling, ensuring legal compliance, and maintaining a professional image. The role requires a Bachelor's Degree in pharmacy, current state pharmacist licensure, and effective communication skills. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Sr. Training Consultant

Company: Esri

Location: Atlanta, GA

Posted Jan 24, 2025

Store Associate

Company: CVS Health

Location: Winder, GA

Posted Jan 24, 2025

Coach/Ops Mgr Trainee

Company: Walmart

Location: Savannah, GA

Posted Jan 24, 2025

The role involves leading and developing teams effectively through teaching, training, and active listening. This includes touring stores, providing feedback, and communicating with associates at all levels regarding store operations and business initiatives. The individual will model exceptional customer service, resolve customer issues, and drive financial performance. They will also supervise and develop hourly associates, ensuring compliance with company policies and promoting a culture of belonging and integrity. Preferred qualifications include a Bachelor's degree in Business Management and Leadership, and experience supervising multiple direct reports.

Human Resources Expert

Company: Target

Location: Smyrna, GA

Posted Jan 24, 2025

Target, a Fortune 50 company, is seeking a Human Resources Expert. The role involves creating a welcoming experience for guests, understanding their needs, and providing solutions. The HR Expert will also support talent acquisition, training, and operational programs. The ideal candidate should have a welcoming attitude, strong communication skills, and the ability to work in a fast-paced environment. Target offers competitive benefits and training.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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