Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Federal Accounting Solution Senior Consultant (Encore)

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's Encore Program offers professionals who have left the workforce a chance to reignite their careers. The role involves assisting clients with optimizing their accounting and financial reporting operations, advising on technical accounting matters, and providing strategic guidance for audit preparation. The position requires a Bachelor's Degree in relevant fields, experience in financial statement audits, and the ability to travel up to 20%. The wage range is $80,370 to $141,000.

Business Account Executive

Company: Spectrum

Location: Columbus, GA

Posted Jan 24, 2025

TSO ServiceNow Developer

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Cook

Company: Sodexo

Location: College Park, GA

Posted Jan 24, 2025

SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, is seeking a full-time Cook. The role involves preparing and creating nutritious dishes, ensuring customer service, and reducing food waste. The company offers a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. SodexoMagic values diversity and inclusion, fostering an environment where all employees are respected and valued.

Plant Improvement Manager (Dry Mix Concrete Bagging) - Atlanta, GA

Company: CRH

Location: Atlanta, GA

Posted Jan 24, 2025

Oldcastle APG, a CRH Company, is seeking a Plant Improvement Manager to support North American manufacturing operations. The role involves providing technical expertise in Dry Mix Concrete Bagging, improving processes, productivity, and quality, and training staff on safety, housekeeping, quality, productivity, and preventive maintenance. The ideal candidate should have a Bachelor's Degree in Engineering or equivalent experience, at least 5+ years in a manufacturing environment, and proven experience leading process improvements. The position requires extensive travel across North America and offers competitive benefits including base pay, medical, dental, disability benefits, retirement savings, health and wellness programs, and opportunities for growth within a diverse and inclusive culture.

Financial Wellness Consultant

Company: PNC

Location: Atlanta, GA

Posted Jan 24, 2025

PNC is seeking a Relationship Manager I - Financial Wellness Consultant for their Atlanta, GA office. The role involves developing collaborative relationships with HR decision-makers to design custom financial wellness programs for corporate clients. Responsibilities include managing client relationships, handling credit and non-credit products, mitigating risks, and increasing client engagement. The ideal candidate should have a bachelor's degree, relevant industry experience, and strong skills in business acumen, client relationship management, and sales. PNC offers comprehensive benefits including health insurance, retirement plans, and paid time off.

Solutions Strategic Account Director, Data Centers - Remote

Company: CRH

Location: Atlanta, GA

Posted Jan 24, 2025

CRH, a leading global building materials group, is seeking a Strategic Account Director for data centers. The role involves managing key accounts, understanding their unique needs, and delivering customized solutions. The ideal candidate should have a background in construction management, engineering, business, or related fields, with 10+ years of experience in account management, sales, or business development, preferably within the data center market. They should possess strong understanding of data center operations, technologies, and market trends, along with excellent communication and interpersonal skills. CRH offers competitive benefits and a diverse, inclusive culture.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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